Customer Service Computer

Regina Joiner

***** ******** ******** *****, *******, Texas 77067 E-mail: ******@*****.*** Phone: 832-***-****

Experience

October 2014- Current

FedEx Ground

Package Handler

Scanning packages as they come off the truck.

Properly labeling the packages with right destination.

Identifying damaged products and taking it to the proper work area.

Clean and maintain supplies, tools equipment and storage areas in order to ensure compliance with safety regulations.

November 2013 - September 2014

United States Postal Service

Mail Clerk

Direct items according to established routing schemes, using a computer controlled keyboards or voice recognition equipment.

Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.

Operate various types of equipment, such as computer scanning equipment optical character readers, and barcode sorters.

October 2009 - July 2012

Home Depot Distribution Center

General Warehouse Associate

Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Receive and count stock items, and record data manually or using a computer.

Mark stock items using identification tags, stamps, and electric marking tools, or other labeling equipment.

Clean and maintain supplies, tools equipment and storage areas in order to ensure compliance with safety regulations

Operate various types of equipment, such as computer scanning equipment optical character readers, and barcode sorters.

April 2007 - July 2009

Babiesrus

Customer Service Associate

Greet customers entering establishments.

Resolve customer complaints.

Answer customer questions, and provide information on procedures or policies.

October 2005 - November 2006

Old Navy

Customer Service Associate

Confer with customers by telephone or in person to provide information about products and services, to take or enter orders, cancel accounts, or to obtain details of complaints.

Check to ensure that appropriate changes were made to resolve customer problems.

Resolve customer service or billing compliant by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

August 2000 - March 2001

United States Postal Service

Mail Clerk

Direct items according to established routing schemes, using a computer controlled keyboards or voice recognition equipment.

Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines.

Operate various types of equipment, such as computer scanning equipment optical character readers, and barcode sorters.

Education

August 1996 - May 2000

Westfield High School Houston Texas

Diploma

Skills

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