Information Security Manager

J. Kyle Howard, MBA, Ph.D.

**** ****** **** **** ****

Richmond, VA 23230

H: 804-***-**** M: 804-***-****

LinkedIn: JKyleHoward Email: ******@*****.***

Chief Information Officer

Strategic technology and visionary executive leader offering an accelerated record of viable solutions that improve organizational productivity and performance noted for harnessing leading technologies to accomplish core goals through business/IT collaboration, enterprise architectural principles, and cross-functional skills building.

Possess a strong background working with desktop and network operations, application delivery, systems architecture, system implementations, information security and IT Governance, support services, and resource/vendor management. Proven track record in spearheading teams and committees for organizational change that successfully supports the company’s mission and goals.

●Technology and Business Leadership

●Information Security & Governance

●Business Infrastructure Solutions

●Profit & Loss Management

●Cross-Functional Team Management

●Strategic Team Leadership

●IT and business integration

●Strategic Partnerships & Planning

●Technology Strategy design and Implementation

Professional Experience

Owner and President 2019 – Present

The Business and Technology Integration Group, Richmond, VA

Enterprise Architect helping nonprofit organizations solve their toughest challenges between business and technology integration by delivering organizational transformation through unmatched, customized solutions in strategy, consulting, technology, and operations. Collaborative and customized approach activates business growth, improves customer engagement, and transforms data into powerful, actionable insights.

Strategic consultation to nonprofit organizations – fosters deep understanding of the goals and unique organizational assets unique to develop and drive solutions that maximize impact of technology investments

Utilize extensive professional network to connect clients with sustainable solutions launched from strategic, technological recommendations

Advises and mentors developing technology leaders on lean technology solutions given impact of coronavirus pandemic

Chief Information Officer 2011 – 2019

Virginia Housing Development Authority (VHDA), Richmond, VA

Led VHDA’s Information Technology function (a 47-person team with $67MM annual budget) including the building and management of the infrastructure, technologies, and data that enabled business transformation. “Digital Innovator” with a focus on developing technology platforms for digitization, information security and data analytics. Developed next generation technologies and platforms that provided interoperability throughout the product and project portfolio. Continually assessed and adapted ITs processes and skill sets to ever changing in the technology and business landscape. Innovated and led governance processes resulting in improvements in project delivery by 57%. Led the strategy and implementation of Hyper-Converged Infrastructure (HCI) to minimize data center footprint and downtime, increase capacity, and cost savings of 60% over 5 years. Reduced capital expenditures by 33% by reducing licensing, additional staffing through agencies, and hardware costs.

Strategic Leadership, Enterprise Architecture, and Governance

Developed and executed a multi-year IT strategy and governance processes for the improvement, delivery, and implementation of business project related work and improved speed to market for VHDA’s products and services

Created and implemented an integration strategy that provided data access from diverse sources and extended the business partner and customer ecosystems

Educated C-level peers, board members, and the business about the enterprise changes that underpin success

United with stakeholders to continually optimize IT governance and decision-making processes as the business context and technology landscape evolved

Created an enterprise governance mechanism with the responsibility of managing costs, application and work requests streamlining cross-team work efforts that minimized duplicity and complexity on deliverables with the effective use of change management principles

Thought leader and collaborator with business leaders to embed opportunities in business strategy to include VHDA’s product and channel strategies

Information Security, Service & Product Delivery

Created a multi-team data security framework to include educational training, network hardening, awareness campaigns to minimize the risk of intrusion

Led disaster recovery and service interruption exercises to assess enterprise readiness

Led the creation of access control process eliminating risk to sensitive data

Managed the creation and management of a product line-based delivery model in IT

Designed and oversaw the implementation of a blueprint for IT/business collaboration that helped the enterprise maximize returns from technology investments

Lead the implementation of industry standards and development methodologies such as ITIL, COBIT5, ISMS, Agile, etc. to increase responsiveness and growth

Defined enterprise governance to oversee and inform project migrations of applications, platforms, data, and cloud solutions

Created the foundation for embedding new technologies (i.e., Mobility, IoT) to improve customer interactions

Functional Management

Served as the Information Technology Leader to meet strategic planning, budget management, communication, and functional coordination goals

Facilitated strategic workforce plan’s development and implementation to maximize the current and future workforce’s effectiveness to support strategic business priorities

Led and ensured the confidentiality, integrity, and availability of enterprise data without disrupting transformation and growth opportunities

Provided sourcing decisions and scalable vendor management processes

Staff & Leadership Development

Mentored and developed the next generation of IT leaders to build strategic partnerships with internal and external stakeholders

Transformed an environment of learning from fear of failure to an embraced space of openness, creativity, inclusion and innovation

Developed and led new processes to navigate risk and uncertainty

IT Senior Manager 2005 - 2011

Dell Services Corporation, Mechanicsville, VA

Led, facilitated, and analyzed design processes and tasks for technology-based business solutions provider of the healthcare industry, which were required for development of company's end user computing architecture. Credited with increasing overall revenue by 20.4%, while reducing IT, information systems, and business design modeling costs by 31%. Reduced imaging process by 75% and shipping costs by 47%.

Defined high-level migration plans to move from current to future states, detected critical deficiencies and recommended solutions, as well as oversaw research, evaluation, and selection of hardware and software

Created multi-year technology forecasting models and resource allocation plans to ensure completion of multiple projects

Designed, implemented, and managed support of large enterprise PC environment

Established key relationships with Dell, HP/Compaq, and IBM to provide hardware sales and support services to clients

Trained/mentored team engineers, projects managers, and help desk associates

Created patch management and software distribution model via SCCM (SMS) and

SSL VPN

Implemented ACT5 and configured Shims for application compatibility with Windows 7

Led Windows migration and deployment of XP to Windows7 utilizing Microsoft’s BDD processes, as well as led Microsoft Office migration and deployment of Office 2000 to 2003 to 2007 to 2010

Developed Microsoft MDOP tools implementation process with a focus on application virtualization using App-V and Med-V

Managed the following: creation of and created application packages for distribution via SCCM; build-out and deployment of new Remote Customer Support Service Center; migration of network infrastructure from Novell NetWare to MS Windows

Director of Information Technology 2002 - 2005

Frontier Family Services

Created prescription distribution process compliant with State Law

Director of Business Systems Solutions 2000 - 2002

AT&T Broadband

Led team in application rationalization merging three companies into one

Network Operations Manager 1996 - 2000

Crown Central Petroleum

Converted network architecture from Novell Netware to Microsoft Active Directory

Professional Athlete 1989 - 1991

Chicago Bears (National Football League)

Ottawa Roughriders (Canadian Football League)

United States Army 3rd U.S. Infantry, Honor Guard 1983 - 1989

Education & Credentials

Graduate Certificate Program March 2015

Virginia Executive Institute

Virginia Commonwealth University

Doctor of Philosophy, Metaphysics September 2011

University of Sedona

Master of Business Administration July 2003

American Management and Business Administration Institute

Bachelor of Science, Information Systems May 1986

Columbus University

Certifications

Google Cloud Professional Architecture (GCPA)

Certified Risk and Information Control (CRISC)

Certified Advanced Security Practitioner (CASP)

Certified Chief Information Security Officer (CCISO)

Control Objectives for Information and Related Technologies (COBIT5)

Certified Enterprise Architect (TOGAF 9.2)

Information Technology Infrastructure Library (ITIL v.3)

Six Sigma Statistical Process Control (SPC)

Certified Project Manager – Information Technology (CPM)

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