Enrolled Nursing Auxiliary
Resume:
Curriculum vitae
Of
NONKULULEKO JOYISA
Personal Details
Surname : Joyisa
Name : Nonkululeko
Identity Number : 840**********
Postal Address : 409 Hall Drive
P.O Lamontville
4027
Contact Number : 073-*******
Nationality : South African
Gender : Female
Marital status : Single
Home language : Zulu
Other languages : English, Xhosa
Religion : Christian
Criminal offence : None
Health : Excellent
Hobbies : Reading, Athletics, Writing and Soccer
License : Code 8
Educational Qualification
Last School Attended : Inanda Seminary
Highest Grade passed : 12
Subjects passed : Accounting
Business Economics
Economics
History
Zulu
English
Leadership role : Class Perfect
Tertiary Education
Name of the Institution : Charts med Candlelight Nursing School
Course : Enrolled Nursing Auxiliary
Level : 1 year
Name of the Company : City power
Agency : Eon Consulting
Department : Retail Service
Position : Vending Controller
: Project Administrator
: Call Center Agent
Period : June 2012 to January 2014
Duties and Responsibilities
Meters are registered before going on site.
The free issued are checked the buying pattern before issuing.
Tamper code issued immediately.
Checking the commissioning sheet in properly order, all customers details and if it’s signed.
Weekly report must be submitted every Friday.
Spreadsheet must be submitted to the Manager every last day of the month
Duties and Responsibilities
Registrations of meters.
Assisting Technicians or Contractors with tamper codes, key change and clear credit.
Assisting customers how to use and save electricity.
Updating customer’s details on SAP
We logging faulty on web
Duties and Responsibilities
Customer service.
We make bookings for the customer that has been getting estimated for the past years, so the Auditors will came and check the meter and to get actual readings.
We logging faulty on the web.
We assist customers that want to apply for prepaid installation.eg their must go to the nearest Civic Centre.
We receive calls from the customers that want to know who sub-contractors in the area.
Name of the Company : Education First Cooperate Language Training
Position : English Study Coach
Period : February 2009 –March 2010
Duties and Responsibilities
Customer Service
Calling students asking them about the progress of their studies.
Build a relationship with the student to be able to help them with their studies.
Ensuring that students do their courses and encourage them attends conversation classes.
Sending motivational emails to students who are out of reach at a time of the call to motivate and remind them about the importance of their studies.
Providing online English conversations with students concerning their lessons and the problems they are facing with their lessons and the system.
Keeping an electronic record of student’s progress.
Name of the Company : MTN Customer Service
Position : Agent
Period : April 2016 – May 2018
Duties and Responsibilities6
-Building a relationship with the customers
-Understanding the customers needs and wants
-Assisting the customer with sim swap, black listing and voucher queries
-Ensuring the customer is satisfied with the service given
-Ensure that they give the customer accurate information promotions
References
Name : Bronwyn
Position : Managing Director
Company : Education First Cooperate Language Training
Contact number : 076-*******
Name : Mrs. J. Tate
Position : Principal
Contact number : 031-***-****
Name : Xolelwa
Position : Supervisor
Contact number : 076-*******
Name : Nelson Ravuku
Position : Manager
Contact number : 076*******
Name : Raymond Neilson
Position : Clerk of works
Contact number : 083*******
Name : Portia Nxumalo
Position : Agent
Company : CCI – MTN ( Customer Service )
Contact number : 061******* / 073*******
Contact this candidate