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Executive Customer

Location:
Hyderabad, Telangana, India
Salary:
15000/
Posted:
August 27, 2020

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Resume:

CURRICULM VITAE

Pradeep Pandey

E-mail : ****************@*****.***

Contact no. : 920*******

CAREER OBJECTIVE :

To give my best in my professional pursuit for overall benefit of the company that I could serve by facing challenges. I will show my calibre and gain some experience.

PROFESSIONAL SUMMARY :

Having overall two years of experience on customer support executive.

Currently working as a customer support executive under BPS INDIA-GOVERNMENT process at Tech Mahindra, Hyderabad

Have worked as a customer support at Magus Customer Dialogue, Hyderabad since April- 2018 to June-2019.

ACADEMIC QUALIFICATION :

DEGREE

NAME OF INSTITUTION

BOARD/

UNIVERSITY

YEAR OF PASSING

AGGREGATE M.C.A

Awdhesh Pratap Singh University, Rewa, MP

Awdhesh Pratap Singh University, Rewa, MP

2018

70

B.C.A

Awdhesh Pratap Singh University, Rewa, MP

Awdhesh Pratap Singh University, Rewa, MP

2015

68

Intermediate

(+2 Science)

Emarald Heights H.S. School, Sidhi Road Hanumana, Rewa

Board of Secondary Education, MP, Bhopal

2012

51

TECHNICAL PROFILE:

Operating Systems : Windows(XP,7,8)

Web Technologies : Html

EXPERIANCE:

Organation name: Tech Mahindra Hyderabad

DESIGNATION: Customer support executive

Team size: 80

Responsibilities:

In my present organization my responsibilities are to handling the inbound calls. Where customers asking query related to Aadhar. We check in Oracle CRM and we provide Aadhar related details like Aadhar updation, enrollment details.

Also we provide information about offline KYC, online KYC

In my previous organization my responsibilities were to handle the outbound calls. I worked in sales process.

We call to customer to provide the details about the product and convince them to buy the miniplex channels.

PERSONAL PROFILE:

Name : Pradeep Pandey

Gender : Male

Father s Name : Dwarika Prasad Pandey

Date of Birth : 15th Jan, 1995

Nationality : Indian

Languages Known : Hindi, English

DECLARATION:

I hereby declare that all the above information is true.

Date:

Place:



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