CURRICULM VITAE
Pradeep Pandey
E-mail : ****************@*****.***
Contact no. : 920*******
CAREER OBJECTIVE :
To give my best in my professional pursuit for overall benefit of the company that I could serve by facing challenges. I will show my calibre and gain some experience.
PROFESSIONAL SUMMARY :
Having overall two years of experience on customer support executive.
Currently working as a customer support executive under BPS INDIA-GOVERNMENT process at Tech Mahindra, Hyderabad
Have worked as a customer support at Magus Customer Dialogue, Hyderabad since April- 2018 to June-2019.
ACADEMIC QUALIFICATION :
DEGREE
NAME OF INSTITUTION
BOARD/
UNIVERSITY
YEAR OF PASSING
AGGREGATE M.C.A
Awdhesh Pratap Singh University, Rewa, MP
Awdhesh Pratap Singh University, Rewa, MP
2018
70
B.C.A
Awdhesh Pratap Singh University, Rewa, MP
Awdhesh Pratap Singh University, Rewa, MP
2015
68
Intermediate
(+2 Science)
Emarald Heights H.S. School, Sidhi Road Hanumana, Rewa
Board of Secondary Education, MP, Bhopal
2012
51
TECHNICAL PROFILE:
Operating Systems : Windows(XP,7,8)
Web Technologies : Html
EXPERIANCE:
Organation name: Tech Mahindra Hyderabad
DESIGNATION: Customer support executive
Team size: 80
Responsibilities:
In my present organization my responsibilities are to handling the inbound calls. Where customers asking query related to Aadhar. We check in Oracle CRM and we provide Aadhar related details like Aadhar updation, enrollment details.
Also we provide information about offline KYC, online KYC
In my previous organization my responsibilities were to handle the outbound calls. I worked in sales process.
We call to customer to provide the details about the product and convince them to buy the miniplex channels.
PERSONAL PROFILE:
Name : Pradeep Pandey
Gender : Male
Father s Name : Dwarika Prasad Pandey
Date of Birth : 15th Jan, 1995
Nationality : Indian
Languages Known : Hindi, English
DECLARATION:
I hereby declare that all the above information is true.
Date:
Place: