JEFFREY PILLAY
SALES CONSULTANT
Professional Summary
Hardworking Consultant gifted at turning prospects into clients by delivering exceptional presentations. Engaging and personable with expertise managing key milestones and delivering exemplary customer service. Outstanding motivator possessing first-rate intercommunication skills to work at all levels of organization. Organized Team Leader with exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Work History
SALES CONSULTANT
KAIZEN MOTOR SPARES DISTRIBUTORS, Nelspruit, Mpumalanga
Ensuring sales target is met within given time frame.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Completed orders through Kerridge system and organized product deliveries to meet customer timetables.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Established new customer accounts through perseverance, dedicated cold calling and exceptional service.
Maximized customer retention by resolving issues quickly.
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Responded to telephone and in-person requests for information.
CAR PARTS FINDER
SELF EMPLOYED, Nelspruit, Mpumalanga
Locating of car parts and overseeing fitment thereof.
Fitment of sound systems and quality assurance.
Transported Parts to customer locations weekly.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
TEAM LEADER
NEDBANK LIMITED, Nelspruit, Mpumalanga
Managed the sales team efficiently by building action plans to reach product targets
Handle presentations and market the image of the business to the public.
Build relationships with the community as well as the members of the Nedbank group.
Prepare for team audit checks and oversee filing and administration of team records.
Ensure information is captured correctly
Sales of financial products to internal customers
Stock control of all stationary and documents and the verification of monthly travel claims of team members.
Keep records of all documents for FICA and FAIS purposes.
Developed team communications and information for weekly sales meetings.
PERSONAL FINANCIAL ADVISOR
OLD MUTUAL, Nelspruit, Mpumalanga
Advised clients on portfolio allocation and various investment types, including equities, fixed income, mutual funds, managed accounts and SMAs.
Used The Spotlight System to calculate client assets, liabilities, insurance coverage and cash flow to create investment strategies.
Initiated customer relationships through prospecting, lead utilization, local market and community involvement, acquiring new clients.
Created debt management plans, spending plans and budgets to assist clients in meeting financial goals.
Examined clients' overall financial situation by reviewing income, assets, debts, expenses and credit reports.
Analysed clients' financial situations to offer products to improve standard of living.
Promoted Old Mutual products and services by conducting educational presentations to clients and prospects within Mpumalanga.
FINANCIAL SALES CONSULTANT
AFRICAN BANK, Nelspruit, Mpumalanga
Created, updated and followed up on contact and sales records.
Oversaw financial sales to monitor compliance with legal requirements and company policies, including NCA and FIAS.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
WORKSHOP ADMINISTRATOR
VODACARE, Nelspruit, Mpumalanga
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Resolved problems, improved operations and provided exceptional client support.
Receive all stock that has been sent to the company,
Ensure that all repairs are captured correctly
Issuing of accurate job cards to allocated Technicians
All Workshop administration and filing
Education
National Senior Certificate (Matric)
VALENCIA COMBINED SCHOOL - Valencia Park
ENGLISH
AFRIKAANS
MATHEMATICAL LITERACY
ACCOUNTING
BUSINESS STUDIES
COMPUTER APPLICATION TECHNOLOGY
LIFE ORIENTATION
CERTIFICATE: BUSINESS MANAGEMENT CERTIFICATE
NICRO LEARNING INSTITUTE - Nelspruit
BUSINESS PLANNING
MARKETING MANAGEMENT
COST MANAGEMENT
ENTREPRENEURSHIP & BUSINESS MANAGEMENT
RECORD KEEPING & STOCK CONTROL
CERTIFICATE: PERFORMANCE AND DISCIPLINARY MANAGEMENT
LABOURNET - Nelspruit
THE RIGHTS AND DUTIES OF EMPLOYEES AND EMPLOYER
MISCONDUCT (SUBSTANTIAL AND PROCEDURAL FAIRNESS)
INCAPACITY (POOR WORK PERFORMANCE AND ILL HEALTH) INITIATING A DISCIPLINARY HEARING / INTERVENTION
SEXUAL HARASSMENT
GRIEVANCE PROCEDURE
LEGISLATIVE INCAPACITY
References
VODACARE
Mr. R. Gomez De J’esus – 082-***-****
AFRICAN BANK
Mr. S. Mhlanogo – 013-***-****
OLD MUTUAL
Mr. F. van Zyl – 013-***-****/079-***-****
NEDBANK LIMITED
Ms. K. Steyn – 013-***-****/072-***-****
KAIZEN MOTOR SPARES DISTRIBUTOR
Mr. S. Andrews – 083-***-****
Interests
Self-proclaimed Braai Master
Liverpool Fanatic
Classic Vehicle Junky
Music Buff
DAD
Family Road Trips
Contact
Address
19 Geranium Street, Valencia, Nelspruit, Mpumalanga, 1200
Phone
*******@*****.***
Personal
IDENTITY NUMBER
MARITAL STATUS
Married
DEPENDENTS
One
DRIVERS LICENSE
Code 08
Skills
Product and service knowledge
Lead prospecting
Account servicing
Leadership
Sales and marketing
Persuasive communication
Customer service
Portfolio Management
Client relationship management
Business Development
Staff Management
Business operations
Software
Microsoft Office
Kerridge
NTE (Banking System)
Languages
English
Afrikaans
SiSwati
Zulu
.
2016-02 - Current
2014-05 - 2016-02
2011-12 - 2014-04
2010-11 - 2011-11
2010-03 - 2010-11
2009-09 - 2010-01
2003-01 - 2008-11
2005-06 - 2005-06
2012-03 - 2012-04