Employee Relations Social Media
Resume:
Cemon Nashed
Hilliard, OH
Ambitious Human Resources graduate enthusiastic about bringing skills and knowledge to a long-term position.
Graduated from Franklin University with a Bachelor of Science degree in Human Resources Management and Business
Administration and pursuing practical experience in the field. Entry level knowledge of various HR functions including
benefit and compensation, talent acquisition, employment laws, and training and development. Skills
• Microsoft proficiency
• Administrative skills
• Time management
• interpersonal skills
• Quick learner
•
Authorized to work in the US for any employer
Work Experience
HR Assistant
Heinzerling Community
June 2020 to Present
• Performs customer service functions by answering employee requests and questions
• Creates and maintains employee files and records
• Prepares new employee records in ADP, Kronos, and electronic files
• Enters employee data, changes, and separations, ensuring accuracy in all aspects of data entry
• Completes employee reference checks, exclusion checks, and background checks
• Participates in new employee orientation tracking, preparation, and presentation
• Creates employee ID badges
• Provides support for agency audits
• Completes employment verifications as requested
• Supports department activities and projects
HR Generalist
Ohio Public Employee Retirement System
May 2019 to June 2020
• Reviews, analyzes, and processes all requests for FMLA/ADA leave, maintaining confidentiality of information.
• Assists in advising and counseling management on employee relations matters; works with Senior Generalist to draft, review and recommend specific corrective actions.
• Educates and assists associates and managers on the FMLA/ADA process, and interprets FMLA/ADA/ other attendance policies for associates.
• Regularly reviews/updates job descriptions with department managers to ensure descriptions reflect current duties and requirements.
• Assists Talent Acquisition staff in working with hiring managers on new positions to ensure accuracy of position description, verify headcount, and confirm budget figures. May assist with recruiting process as needed.
• Clarifies, interprets and responds to inquiries regarding policies, procedures, and programs.
• Assists with administration of performance evaluation process/system.
• Administers sick leave donation request program, and annual sick leave incentive/annual leave payout programs.
• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures and reporting are in compliance.
• Special projects and other duties may be assigned; may provide back up to other members of the HR team.
Senior Mail Center Processor
Ohio Public Employee Retirement System
April 2017 to May 2019
• Ensure that employees are adequately trained on processes and equipment use.
• Process all incoming mail, return mail and certified mail.
• Utilize multiple systems to identify correct member and beneficiary account information.
• Determine routing of documents (imaging or hard copy) to business unit while identifying exceptions to processing rules.
• Perform document research using multiple internal systems and business unit processing rules to initiate proper workflow.
• Sort, date, stamp, process, and deliver all invoices and incoming mail accurately and efficiently.
• Perform internal courier run multiple times each day to deliver inter-office and staff correspondence to departments while picking up outgoing mail and correspondence for processing.
• Maintain a customer service work approach while meeting or exceeding targeted production goals and service level agreements.
• Take ownership by following through and ensuring timely and quality service.
• Evaluate and resolve conflicts and address internal and external business problems. Human Resources Intern
The Borgen Project
September 2018 to December 2018
• Wrote and proofread social media postings, letters, and other documents.
• Created and updated job postings on company and various career websites.
• Raised over 500 dollars for organization's fundraiser.
• Informed groups and classes of openings.
• Completed various clerical and administrative tasks as needed.
• Assisted with advocacy efforts.
• Recruited exceptional candidates via diverse traditional and digital routes to take on key positions.
• Completed university job posting documents and managed recordkeeping.
• Tracked candidate and position information in Microsoft Excel. Cash Processor
OPERS
November 2014 to April 2017
Received and processed all incoming payments, Reports of Retirement Contributions and miscellaneous correspondence from public employers, financial institutions, members, retirees and vendors.
• Evaluated each payment to ensure it met the established check validation procedures and deposits payments using Virtual Remit.
• Troubleshot any Virtual Remit issues, system and/or warning messages, for appropriate resolution.
• Assisted in the daily preparation of the bank deposits, entered required information in the OPERS computer system, and generated revenue voucher daily.
• Analyzed daily bank statement to determine correct allocation for electronic receipts and performs miscellaneous cash allocations.
• Researched payments and identified the appropriate employer, member, retiree, financial institution and vendor information to aide in the intention and allocation of payment when needed.
• Generated correspondence to appropriate issuer of payment for receipt of an invalid payment.
• Maintained physical organization of checks and envelopes according to retention policy.
• Served as a point of contact for other areas within the System, provided information upon request regarding the details of cash receipts.
The Borgen Project
Domestic Bank Adjustment Representative
Citigroup, Inc
May 2013 to November 2014
• Answered incoming phone calls with local bank branches.
• Managed State General Ledgers.
• Researched cash letter outages through knowledge of check process flows and Bank accounting systems.
• Researched customer complaints and made necessary adjustments to collect prior debt or define payment arrangements and/or recommendations to resolve issues.
• Processed research items back to Fed, SVP, by uploading information into different systems.
• Processed Encoding Errors, Duplicates, NCI, and various miscellaneous research requests. Operations Support Representative
Citigroup Financial Services - Columbus, OH
August 2012 to May 2013
• Earned the Quality Assurance Award for processing statements efficiently and effectively.
• Operated postage machine and other mailroom office machines; such as, mail sorting machines, scanners, mail sealers.
• Prepared volume mailings such as invoices or newsletters
• Directed daily operations including shipping, receiving, warehousing, and inventory.
• Filed correspondence and other documents.
• Helped senior clerical staff complete daily workloads.
• Managed daily office operations and equipment maintenance.
• Generated shipment invoices, prepared packages and set up courier deliveries for customers.
• Oversaw office inventory by restocking supplies and submitting purchase orders. Education
Bachelor of Science degree in Human Resources Management and Business Administration
Franklin University
January 2019
Associates of Science in General Studies
Columbus State Community College
December 2015
Skills
• Microsoft proficiency
• Administrative skills
• Time management
• interpersonal skills
• Quick learner
• Kronos
• Performance Management
• Human Resources
• Interviewing
• Recruiting
• ADP
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