Customer Service Staff
Resume:
Thomas Hughes (Thommy)
Palm Desert, CA 92211
***************@*****.***
CORE EXPERIENCE
I'm a professional, experienced and highly motivated Server and Bartender offering many years of experience in the service industry.
I have extensive knowledge in developing, implementing and managing an employer's vision or directive, as well as the ability to work well with others, both customers and employees alike. I have strong communication skills, an eye for detail and accuracy, and a motivation to learn and grow in a company. It is my goal to use my experience in customer relations to create a pleasant work place that will ultimately benefit customer and owner alike.
PROFESSIONAL EXPERIENCE
Sept 2018- Present Villa Portafino
4001 VIA PORTOFINO
Palm Desert, CA 92260
Excellent customer service and take car of any and all requirements of clients and residents. Established regular customer base, and any tasks requested of me for any personal needs as well as parties and other functions.
Sept 2015- Present Thommy's Consierge Services
37691 Westridge Ave
Palm Desert, CA 92211
Provided excellent customer service and Fulfill any and all requirements to clients. Established regular client wishes, who requested me for any personal needs as well as parties and other functions.
March 2015- Aug 2017 BB’s At The River
Rancho Mirage, CA 92270
Server and Trainer
Provided excellent customer service and general wait staff requirements to customers. Established and maintain a pleasent and enjoyable dining expierence.
Jan 2015- June 2017 Cello’s
35943 Date Palm Dr
Cathedral City, CA 92234
760-***-**** – Tom Stephano, Owner
Server and Trainer
Provided excellent customer service and general wait staff requirements to customers. Established regular clients who requested me for reserved parties and other functions.
Feb 2014- Feb 2015 Copper Oven PizzA
Palm Desert, CA 92260
949-***-**** – Scott Burns, GM
Server, Bartender and Trainer
Provided excellent customer service and general wait staff requirements to customers. Established regular clients who requested me for reserved parties and other functions. Trained all new servers .
Nov 2012- Feb 2014 Miro’s
1555 S Palm Canyon Drive
Palm Springs, CA 92264
760-***-**** - MiroTerzic, Owner
Server, Trainer and Bartender
Provided excellent customer service and general wait staff requirements to customers. Established regular clients who requested me for reserved parties and other functions. Trained all new servers .
Nov 2010-2012 Amici Trattoria
71380 Hwy 111, Ranch Mirage, CA 92270
760-***-**** – Jack McDonald, Owner
Server, Bartender and Trainer
Provided excellent customer service and general wait staff requirements to customers. Established regular clients who requested me for reserved parties and other functions. Trained all new servers and assisted owners in general restaurant procedures and maintenance. Create weekly schedules for service staff and kitchen, Ordered and maintained bar inventory. Received all inventory both front and back of the house.
EDUCATION
1980-1982 General Studies Cabrillo Community College – Santa Cruz, Ca.
1983-1984 Cosmetology License Santa Cruz Beauty College – Santa Cruz, Ca.
ADDITIONAL INFORMATION
Professional and Personal references
Ian Danyelsky Mario's Palm Desert
Mary Artuso Pacifica / Fishermans
Kevin McNeill Owner of Corbins Bar and Grill
Michelle Swaim GM of Buffalo Wild Wings
Cornell English Accountant
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