Social Media Customer Service

PROFESSIONAL PROFILE

Seasoned and innovative professional with years of extensive experience in the fields of Education, Payroll and Administrative Support. Offers exceptional secretarial, scheduling and data entry skills to bring a remarkable change in the overall efficiency of the office. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Readily adapts to change and exceeds expectations in quality. Seeking a position within an organization where my skills and experience will be both valued and utilized.

RELATED EXPERIENCE

St. Joseph Medical Center – St. Martin De Porres Clinic

Financial Coordinator -- Feb 2020 -

●Conducting admissions and discharge of clients

●Assess clients without insurance for self-payment base on income

●Input APG data of weekly services on the Avatar database

●Use of E Paces to check for insurance coverage

●Update self-pay reports daily and weekly

●Complete visit and census report

●Prepare weekly reports such as cash receipt, eligibility along with deposit..

Catholic Charities - Flatlands Guidance Centre

Front Desk- Customer service July 2019 --- Jan 2020

Kingsway Exterminating, Brooklyn, NY

Data Entry Clerk/ Customer Service, September 2017-

Children’s Kingdom Daycare, Brooklyn, NY

Head Teacher, May – October 2017

Beginning Steps Daycare, Brooklyn, NY

Payroll Clerk; Head Teacher, October 2016-May2017

Catholic Management, Belize, Belize

Teacher, September 2009 – June 2016

Methodist Public Schools, Belize, Belize

Teacher, August 2009 – August 201

Catholic Management, Belize, Belize

Teacher, August 2000 – August 2009

EDUCATION

St. Johns Junior College, Belize, Belize

Associate Degree, August 2009

AREAS OF EXPERTISE

Administrative Support; Payroll Operations; Inbound & Outbound Correspondence; Data Entry & Analysis; Schedule Management; File & Document Management; Report Writing; Customer Service & Retention

SKILLS

Proficient in MS Word, MS Excel, MS Outlook, MS PowerPoint, Data Base Input, and Social Media.

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