Laundry Manager
Resume:
Summary
Over ** years of experience in the Laundry Operations
Consistent and loyal worker, Having an excellent health and good physique
Proven ability to train, develop and maintain a team of professionals
Reliable, patient and result oriented with a clear vision
Proactive with outstanding communication, presentation, negotiation and sales-closing skills
Solid Manager, team builder and motivator
Ability to learn quickly and adapt to changing environments
NILRAJ ACHARYA
ALILA JABAL AKHDAR BY HYATT SULTANATE OF OMAN
*********@*****.***
Objective To seek position as Laundry Manager within the Hospitality industry in order to utilize my skills, expertise and extensive experience to the optimum level and facilitate career growth.
EXPERIENCE
FROM 23RD MARCH 2014 TILL DATE
LAUNDRY MANAGER, ALILA JABAL AKHDAR MANAGED BY HYATT, SULTANATE OF OMAN
WORK EXPERIENCE:
Developing and putting into operation the current system and technical advancement in the field of Laundry operations.
Formulating washing formula for stained loads.
Ensuring the washing of linen and uniform as per standard.
Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.
Planning yearly Vacation of team members and preparing Annual Laundry Budget, Maintaining laundry cost.
Develop new methods for increasing laundry efficiency.
Coordinate with the maintenance team for outstanding repairs of machinery.
Overall controlling and supervision of the Department.
Training and coordination with supporting Departments.
Good knowledge of cost control.
Approve distribution of linen to guestrooms and other outlets.
Ensuring team members have supplies, equipment, tools and uniforms necessary to do their tasks.
Ordering and managing necessary supplies and uniform’s within budget.
Assist Executive Housekeeper on all project related issues to ensure successful completion.
Conduct weekly departmental meetings with supervisors
Contribution on sustainability and recycling by in house production of pool bags, kids bags, pouches etc from discarded linen and uniforms.
FROM 22ND SEPTEMBER 2007 TILL 05TH FEBRUARY 2014
LAUNDRY SUPERVISOR, SIX SENSES RESORT & SPA, ZIGHY BAY, SULTANATE OF OMAN
WORK EXPERIENCE
Responsibal for trainning & Development of laundry section
Planning of roster, Leave &public holiday.
Chemicals ordering &Inventory
Coordination with engineering for up keeping machine.
Responsible for all standard.
Responsible for guest, Management &Staff laundry.
Responsible to prepare production report &Discuss with manager daily basis.
FROM 25TH AUGUST 2006 TILL 30TH MARCH 2007
HOUSEKEEPING SUPERVISOR, AL MUROOJ ROTANA HOTELS & SUITES, DUBAI, UAE
WORK EXPERIENCE:
Responsible for supervising the work of the on-duty staff,Assign duties to the employees
Issue cleaning equipment and supplies to the staff for respective duties
Confirm with the front office for special guest requests/preferences such as flower arrangement in the room, etc.
Ensure that arrival rooms are made ready on time
Make sure that the checkout rooms are cleaned and handed over to the front office on time
Update the system with real time status of room occupancy and the cleaning status
Ensure that the public areas are regularly cleaned, especially during events or functions
Prepare shift closure report, Give and take proper handover at the end and beginning of the shift
Coordinate with the housekeeping manager for conducting the performance appraisal
Analyze the staff performance for developing training plans
Train new employees for adapting to the hotel SOPs (Standard Operating Procedures)
Responsible for smooth operation of the floor assigned
Manage guest requests, including VIP amenities and communicating them to the relevant team members
Carry out lost and found procedures
Report maintenance issues to Maintenance/Engineering Department
Comply with hotel security, fire regulations and all health and safety legislation
Assist other departments wherever necessary and maintain good working relationships.
FROM 06TH JULY 2005 TILL 20TH AUGUST 2006
SENIOR HOUSEKEEPING ATTENDANT, RYDGES PLAZA HOTEL, DOHA, QATAR
WORK EXPERIENCE:
Performed various cleaning activities of assigned areas – rooms, offices, lobbies and public areas.
Executed daily maintenance and cleaning procedures such as, vacuuming/shampooing carpets, dusting furniture, window washing, floor/wall sweeping/mopping/stripping/waxing, restrooms sanitizing/cleaning and trash removal.
Inspected all the areas, guest rooms and office premises to check whether any part is left unclean.
Monitored and documented the materials used in cleaning processes on a daily basis, included them in the annual budget.
Participated in meetings and discussions related to cleanliness.
FROM 29TH NOVEMBER 2002 TILL 20TH JULY 2005
SENIOR LAUNDRY OPERATOR, RYDGES PLAZA HOTEL, DOHA, QATAR
WORK EXPERIENCE:
Receive, marks, washes, finishes, checks, and wraps articles in laundry, performing any combination of following tasks
Classify and marks incoming laundry with identifying code number, by hand or using machine [Marker laundry rel.]
Tend washing machine, extractor and tumbler to clean dry laundry
Finish laundered articles, using hand iron, pressing machine, or feeds folds flatwork on flatwork ironing machine
Sort laundry and verifies count on laundry ticket [Assembler laundry and rel., Checker laundry rel.]
May perform related tasks, like mending torn articles, using sewing machine or by affixing adhesive patches
May specialize in receiving and washing, or in finishing and checking, and be designated according to unit in which work is performed as Laundry Operator, Finishing laundry and rel., Laundry Operator, Wash Room laundry rel.
FROM 1ST APRIL 2000 TILL 18TH NOVEMBER 2002
DUSIT THANI FULBARI RESORT & SPA, POKHARA, NEPAL
WORK EXPERIENCE:
Adept at laundry operations and In-depth knowledge of laundry equipment and cleaning agents
Receives, marks, washes, finishes, checks, and wraps articles in laundry, performing any combination of following tasks: Classifies and marks incoming laundry with identifying code number, by hand or using machine.
EDUCATION
MARCH 1999
SCHOOL LEAVING CERTIFICATE (SLC) FROM BOARD OF NEPAL
DECEMBER 2002
HIGHER SECONDARY EDUCATION BOARD (HSEB+2) FROM BOARD OF NEPAL
SKILLS
Opera hotel systems (OPMS)
Microsoft Word, Excel, power point, Outlook
Sage 300
Wrike project management
Brichstreet
Oasis
TRAININGS
Supervisor skills/Guest contact skills/Firefighting/Medic first aid
Train the trainer (Certificate)/Communication skill programmed
Leadership & Management/Task Training Document filling
The secrets of Supervisor Service/Goals and objectives
Successfully completed chemical training from Johnson Diversey / Successfully completed chemical training from Ecolab Company in Six Senses
Finance for Non Finance Manager
The HERO ways of communication
Leadership Path
Train the trainers
Leading Inclusively
PERSONAL DETAILS
Name: Nilraj Acharya
Date of birth: 19/12/1980
Nationality: Nepali
Sex: Male
Religion: Hindu
Marital Status: Married
Language: Nepali, English, Hindi
Passport No.: 07578537
Passport Expiry: 3rd July 2024
REFERENCE
Mr. Jose Shimin
Resident Manager
Alila Hinu Bay Dhofar Sultanate of Oman
*****@***********.***
DECLERATION
I hereby declare that this information is furnished above are true and to the best of my knowledge.
NILRAJ ACHARYA
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