Manager Customer

SANTO THOMAS

Highway tyre service, W.E Highway,

Near Jaycaoch Goregaon East,

Mumbai 400063

Mobile : +91-982*******

E-Mail : *****.**********@*****.***

Profile Summary

An experienced Professional armed with more than 7 years of rich and extensive experience in Client Relationship Management

Strong exposure to industry products and services

Exceptionally well organized with a track record that demonstrates self-motivation, creativity &initiative to achieve both personal & corporate goals

Consistently exceeded performance expectations and a demonstrated team player with problem-solving and solution-oriented communication abilities.

Track record of consistently achieving targets in different verticals.

Core Competency

Building healthy relationship with Client and ensuring maximum customer satisfaction

Identifying & developing potential customers for achieving business volumes.

Employment Details

AIRTEL Jul-15 to

Designation – Account Manager

Responsible for solutions to their Issues at the time of Link down and other various reason giving as best customer satisfaction.

Responsible for customer life cycle management.

Will proactively offer ideas and insights to improve the customer's issues and challenges.

referrals for acquisition

Reliance Communications Ltd. Jul-15 to

Designation – CLR

Responsible for solutions to their queries, concerns and giving best customer satisfaction.

Responsible for customer life cycle management.

Responsible for lead generation through references and various sources .

Will proactively offer ideas and insights to improve the customer's issues and challenges.

referrals for acquisition

Loop mobile ltd. Aug-13 to jan-15

Designation – Relationship Manager

Maintaining and manage regular contact with corporate customers on calls & emails.

Solving all the quires related to billing & network

Support team staff adequately to accomplish service needs of customers.

Provide guidance to customer about new product

Education

Graduation Degree in Commerce stream.

Computer proficiency

MS Word,MS Excel, MS Power point

O Level ( Basic Programming Language)

Language Know

English, Hindi, Marathi, Malayalam

Skills and Hobbies

Good Communication

Strong Analytical and logical abilities

Listening Music

Playing games Like Football

I confirm that the information provided by me is true to the best of my knowledge.

Place- Mumbai Santo Thomas

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