Customer Service Food

MACK E. HILL

* ********* ****** • Buffalo, NY ***15 • (716) 846- 9097 *********@*******.***

OBJECTIVE

To obtain the position as Part /Full Time Cleaner/Housekeeping in a 2nd or 3rd Shifts position to utilizing my knowledge in both maintenance and custodial worker and team Leader

WORK HISTORY

Buffalo Municipal Housing Authority, 300 Perry Buffalo, NY 2008-presents

Asset Management / Labor 2 Maintenance

Janitorial responsibilities mopping, vacuuming, Sweeping, stripping

Knowledge of minus repair (Painting, drywall installation and repair and more)

Knowledge of safety regulations, Experienced in all phases of maintenance

Carpentry / respond to service request, prepare vacant units for future move in

Snow removal, Groundkeeper, Heavy Lifting, Strong Organizational skills

NYS auto license and transportation /clean police record/ Customer Service

Hard-working with ability to work independently. Also as a team setting

Power-washing & landscaping Knowledge both buffing and scrubbing machinery

Buffing, scrubbing, stripping and waxing

B and B Maintenance, 537 Capital Drive, Lake Zurich, IL 600**-****-****

Custodian / Janitor

Duties include sweeping, mopping, dusting, vacuuming, trash removal

Wiping down desks and work areas, cleaning kitchen and bathroom areas.

Private’s spaces of the facilities. Moves furniture, boxes, crates and equipment to clean areas.

Guidelines and regulations governing the facilities to assure the facilities are maintained

Performing various maintenance functions that are necessary to maintain property

Other duties as assigned, as required by scope of work or customer needs.

Hopevale, Inc. Detention Center, 3780 Howard road Hamburg, NY 2002-2010

Child Care Worker/ Behavior Management Specialist

7-Years’ Experience Leading and Supervisor training

Supervised the care and assisting of 17-25 residents per day

Child Care worker in a critical care build, Daily notes

Work with emotionally disturbed and physically abused teen residents

Written and verbal communication skills/Weekend Supervisor

Teaching independent living (cooking and cleaning)

Weekends Supervisor overseeing 9-15 Co-worker

St Francis High School, Hamburg, New York 2003-2004

Janitorial/ Custodian 3rd Shift supervisor position

Position obtain through Temporary Agency, Workplace Supervisor

Data entry of notes and other communication, new employee training

Janitorial responsibilities including but not limited to: mopping, vacuuming,

Sweeping, stripping, and use of both buffing and scrubbing machinery

Hard-working with ability to work independently. Also as a team setting

Tops Notch Janitorial Service, 27 Clyde Avenue Buffalo, New York 2001-2002

Janitorial/ Custodian Supervisor

Knowledge of different cleaning chemicals

Janitorial responsibilities including but not limited to: mopping, vacuuming

General maintenance of floors, walls, carpets, furniture, etc.

Hard-working with ability to work independently. Also as a team setting

Dust, sweep, mop, or vacuum floors; empty all trash containers

Buffalo Greyhound Bus, 181 ELLICOTT ST, Buffalo, NY 1999-2000

Shipping and Receiving/baggage Supervisor

Customer service, Solo and team worker, Baggage Supervisors, motivated, punctual

Data entry of all incoming/outgoing baggage

Janitorial responsibilities cabin cleaning, potable water and trash removal.

Cashier, ordering supplying and Loading deck Manager

Assist with load and unload of baggage (lift 50-75 pounds)

Hyatt Regency Hotel 2 Fountain Plaza Buffalo, NY 1996-2000

Houseman/Banquet Set-up/ Supervisor

Janitorial responsibilities including but not limited to: mopping, vacuuming,

Sweeping, stripping, and use of both buffing and scrubbing machinery

Hard-working with ability to work independently. Also as a team setting

Customer Service /Washing & Folding Various Linens

Supervisor Over sees 15-20 people

Set-up for Banquet and different event setup for meetings, conferences, events

Knowledge of different cleaning chemicals

Veterans Affairs Hospital, 3495 Bailey Avenue Buffalo, New York 1990- 1996

Food Service Worker/Weekend Supervisor

Supervision of weekend food service staff

Customer Service, cook for up to 100 plus everyday

Food preparation and service, made up weekend menu

Knowledge of inventory control and stock rotation

Knowledge of safety regulations

EDUCATION

Kensington High (Buffalo City Hall) School Buffalo, New York Graduated: June 1989

CAREER TRAINING

Careers Learning Zone, Buffalo, New York Certified: Fall 2002

PC Specialist Program, Customer Service Training

Course curriculum included:

· Microsoft Outlook, Excel, Word, Access and PowerPoint

· Windows ’98

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