RISHI PANDE

***, *** ***** & Naval Officers Enclave, Plot No. 11, Sector 7, Dwarka, New Delhi – 110075,

(91-11-250*****, Mobile: + (91-886******* E-mail: adfmct@r.postjobfree.com

EXECUTIVE SUMMARY

A self-motivated professional with several years of all-rounded management experience in administration, operations, corporate sales and corporate communication with exposure to organisations in diverse Industries such as FMCG, Telecom & BPO. Well organized with a track record that demonstrates initiative to achieve desired goals for the organization. Excellent spoken and written communication skills.

OBJECTIVE

Desirous of Content Writing and Intellectual Property assignments that capture thoughts, ideas, processes, creative essence and business interest of the client.

INDEPENDENT CONTRACTOR FOR CONTENT WRITING :

Website Content

Product Description, Concept Development & Ideation

Blogs

Articles & Reviews

Story Telling

Editing

PROFESSIONAL EXPERIENCE (June 2007- May 2020)

VAAP International Pvt. Ltd. – a company specialising in supply chain management, distribution and institutional sales.

KEY RESPONSIBILITIES AS GENERAL MANAGER–OPERATIONS

Direct and monitor the organization's operations related to production, pricing, sales and distribution of products.

Review sales activity reports and other performance data to measure productivity and goal achievement. Determine areas needing cost reduction and process improvement.

Monitor vendors and suppliers to ensure that they efficiently and effectively provide required services while staying within budgetary limits.

Manage and improve the efficiency of support services such as IT, HR, Accounts and Finance. Facilitate coordination and communication between support functions.

Collaborate closely with the Business Developmemt team to ensure that the new opportunities are scoped, contracted and implemented.

Establish high level relationships with Key Customers.

Implement product-marketing strategies and sales promotion activities.

Drive and fast track Accounts Receivable Process.

PREVIOUS APPOINTMENTS

. Infovision Solutions (August 2006-April 2007)

. Wipro BPO (February 2004-June 2006)

. American Express (India) Private Limited (January 2003 – December 2003)

. Hutchison Essar Telecom Ltd (April 1996 to December 2002)

. Thomas Cook India Limited (1991-1993)

PROFESSIONAL TRAINING

Extensive Process Training in the United States of America (Phoenix-Arizona) for 4 months for complete migration of Credit and Collection process from USA to India.

Attended sessions on Effective Coaching and Feedback, Time Management, Fraud and Risk Fundamentals, Corporate Service Organisation functions, Credit Consulting Risk Prevention, Voice and Accent, Calibration, Voice Response Survey, Customer Satisfaction (TBASS).

EDUCATION

MBA (IMT Ghaziabad) : Year 1991-1993

Bachelor of Arts (Economics Honours) Degree from 'Sri Venkateswara College', 'Delhi University', 1988 - 91.

COMPUTER SKILLS

MS Office 97 (Word, Excel, PowerPoint), Windows XP, 7; Others: Internet tools & search skills.

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