Maintenance Administrator, Driver
Resume:
CURRICULUM VITAE OF LWAZI RUBUSHE
Personal Details
Full Name: Phakamisa Lwazi Rubushe
Known As: Lwazi
Date of Birth: 10 July 1982
Citizenship / Nationality: South African
ID Number: 820-***-**** 085
Languages: English, Xhosa, Zulu, Sotho
Area of Residence: Soweto
Gender: Male
Driver’s License: Yes Code 10 and PDP
QUALIFICATIONS
QUALIFICATION
INSTITUTION & SUBJECTS
DATE
STATUS
Global Logisticts Manager Certificate
Depot PTF training Certificate
Safety Pass training
Advanced Sound Engineering Diploma
CLX Learn
PTF
SPA
Allenby Campus
Business Management
Economics
Marketing
Journalism
Sound Theory
Music Theory
Electronics
Goldern Ear
2020
2014
2014
2001
Complete
Complete
Complete
Incomplete
Grade 12
Matric Certificate
John Orr Tech High School
English HG
Afrikaans HG
Mathematics SG
Physics SG
Electrical theory N3 SG
Technical Drawing SG
1999
Complete
CAREER HISTORY
Company: KSMART
Dates: 01\08\2018 to date
Position: Team Building Facilitator
Responsibilities:
Welcome guests
Brief guests on daily activities
Ice breaker activities
Team Building activities
Escape Room Co-ordinator
Driver
Company: SARS
Dates: 01\08\2017 to 30\11\2017 and 2\01\2018 to 30\03\2018
Position: Seasonal worker (Debt contact center)
Responsibilities:
To profile cases and update information on SARS core systems
To contact defaulting taxpayers via sms, e-mail, letters, telephone and interviews with taxpayers
To ensure the achievement of set compliance targets
To effectively use tools available to ensure on time collection of dues eg. taxpayer tracing systems
To ensure that taxpayers are kept up to date with their outstanding returns and associated debt by issuing statements of accounts on request and notice of outstanding returns and associated debt were applicable
Monitor proper allocation and timeous capturing of Payments, Returns, Debt and Taxpayer queries
Ensure compliance with all tax acts administered by SARS
Ensure that standard debt management cases are finalized within specified turnaround time
Contribute to the successful implementation of change initiatives by providing support in area of work
Deliver on contracted performance objectives and escalate unresolved delivery and quality issues to management and process owners
Draw on own knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
Effectively plan and schedule own activities to continuously improve quality and service delivery in area of work
Report on transactional and process activities within set guidelines to provide timely information for decision making
To effectively manage the finalisation of a section of the outstanding returns book and associated debt allocated within the targeted turnaround time
Company: Total SA
Date: 01/04/2014 to 30/10/2016
Position: Maintenance Administrator
Responsibilities:
Corrective (Reactive) and Preventive Maintenance:
To execute Corrective (Reactive) Maintenance for all TOTAL South Africa; Namibia; Botswana; Lesotho and Swaziland for the:
oSales and Marketing’s Retail and Commercial Installations;
oLogistics Terminal and Depot Installations;
oLogistics Integrated Service Provider Installations;
oCorporate Offices Facilities;
To ensure the correct administration of all maintenance orders and subsequent requisitions and purchase orders to vendors, taking cognizance of:
The terms and conditions of Preventive Maintenance contracts that might already be in place.
Compile and monitor the contractor performance database i.e. the total toolbox, and compare actual contractor performance to agreed service level agreements;
Identify and escalate maintenance transactions to the Maintenance Supervisor and Maintenance Manager for approval;
Obtain approval from the relevant Heads of Department when capital expenditure is incurred;
Receive and execute maintenance requests by capturing requirements in a clear and concise manner on Template Light;
To resolve maintenance problems on a first line resolution as far as possible;
Manage all transactions for maintenance by ensuring “cradle to grave” ownership;
Receipt Corrective Maintenance transactions on Template Light and investigate variances of work ordered versus value invoiced.
Assist the Purchasing Division when making evaluations of maintenance contractors.
Health, Safety, Environment and Quality:
Quick and almost immediate response to corrective maintenance requests so as to keep TOTAL installations in working order;
To ensure the credibility of all records (transaction processing) on the ERP of the organization;
To ensure that work is done within the parameters of TOTAL’s Health, Safety, Environment and Quality Policy, and policies and procedures.
Initiate safety files on comply works
Company: Provantage (Out of house media) Randburg
Date: Jan 2012 to nov 2013
Position: Brand ambassador for Jacobs Coffee
Reason for Leaving: temporary to indefinite position
Responsibilities: Brand Promotion
Brand Awareness
Customer service
Marketing the brand
Product Sales
Submit daily report on customer feedback
Substitute driver (Jacobs van)
Stock take
Company: Total SA (Rosebank)
Date: Aug 2010 – Aug 2011
Position: Maintenance Administrator
Reason for Leaving: Personal growth
Responsibilities:
Corrective (Reactive) and Preventive Maintenance:
To execute Corrective (Reactive) Maintenance for all TOTAL South Africa; Namibia; Botswana; Lesotho and Swaziland for the:
oSales and Marketing’s Retail and Commercial Installations;
oLogistics Terminal and Depot Installations;
oLogistics Integrated Service Provider Installations;
oCorporate Offices Facilities;
To ensure the correct administration of all maintenance orders and subsequent requisitions and purchase orders to vendors, taking cognizance of:
The terms and conditions of Preventive Maintenance contracts that might already be in place.
Compile and monitor the contractor performance database i.e. the total toolbox, and compare actual contractor performance to agreed service level agreements;
Identify and escalate maintenance transactions to the Maintenance Supervisor and Maintenance Manager for approval;
Obtain approval from the relevant Heads of Department when capital expenditure is incurred;
Receive and execute maintenance requests by capturing requirements in a clear and concise manner on Template Light;
To resolve maintenance problems on a first line resolution as far as possible;
Manage all transactions for maintenance by ensuring “cradle to grave” ownership;
Receipt Corrective Maintenance transactions on Template Light and investigate variances of work ordered versus value invoiced.
Assist the Purchasing Division when making evaluations of maintenance contractors.
Health, Safety, Environment and Quality:
Quick and almost immediate response to corrective maintenance requests so as to keep TOTAL installations in working order;
To ensure the credibility of all records (transaction processing) on the ERP of the organization;
To ensure that work is done within the parameters of TOTAL’s Health, Safety, Environment and Quality Policy, and policies and procedures.
Company: Total SA
Date: May 2007 – Aug 2010
Position: Customer Contact Centre Consultant
Reason for Leaving: Changed departments within the Company
Responsibilities:
Administrator duties on Remedy (Company Database)
Assistance in resolving service difficulties.
Logging of ISIS issues on Remedy
Route Africa fuel cards service support.
Service feedback channel: registration of compliments or logging of complaints on the Remedy system
Keeping up with Total’s QA standard of 95%
Liaising with Logistics department for fuel deliveries
Channeling of compliments to Total personnel, suppliers and service stations
Receiving maintenance requests and capturing requests in a clear and concise manner on SAP.
Maintain customer service standards by answering calls promptly and remaining courteous and professional at all times.
Accurately creating maintenance requests on SAP
Communicate maintenance notifications
Monitor contractor SLAs.
Monitor work progress, recording contractor entrance and exit to sites and checking customer satisfaction after completion of work on site.
Refer unresolved queries for further action as necessary
Contribute to overall achievements of required SLAs by maintaining agreed personal targets
To transfer purchase requests to Maintenance Administrator
Using SAP in all Maintenance activities
Correctly take and capture orders
Resolve customer queries r.e. Orders
Correct reference of queries
Ensure system issues are corrected timeously
Ensure company HSEQ standards are met
Minimize transport diseconomies
Ensure a good experience for the customer
Manual record keeping of Backorders on lubricants
Working in a 24hour environment
References:
Name: Leshanta Pillay( Maintenance Supervisor – Total SA)
Telephone Number: 011-***-****
Name: Cindy Mafokoane (OPS Manager – SARS Alberton)
Telephone Number: 083*******
Name : Maud sebola (KSMart –Supervisor)
Telephone Number: 074*******
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