Assistant Manager

Sephalane Bella Mogorosi

A mature, innovative, and hardworking professional. A self-starter who can follow instructions and a fast learner who can work with minimal supervision. Can equally work alone or as part of a team. A reliable professional who has the ability to meet deadlines and ensures to perform to the highest standard possible. With superb communication skills and can easily engage in conversation with anyone, building rapport and asking questions in order to get a better understanding of their needs. Can communicate effectively with people from different backgrounds and would be an asset to any employer who values loyalty, dedication and responsibility. Has a warm way with people, and is more than able to meet expectations in terms of efficiency, accuracy, timeliness and professionalism of service. EMAIL: - *************@*****.***

MOBILE: - 073-***-****

LOCATION

19681 Tyala Drive Street,

Galeshewe, Kimberley, 8345

Sephalane Bella Mogorosi

Personal Profile Educational Qualifications

In-depth knowledge of Microsoft Office & other applications.

Effective networking techniques and outstanding interpersonal skills.

Always maintains a positive and consummately professional demeanor, with ability to instill the trust and engagement of others.

An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win loyalty

An ability to handle the pressures arising from having to meet deadlines and targets.

Fluency in English with a strong ability to remember. Key Skills & Competencies

Nationality

South African

Gender

Female

Date of Birth

09 February 1989

Civil Status

Single

Criminal Records

None

Languages

English, Setswana IsiXhosa &

Afrikaans

2015 N6 Certificate in Management Assistant

Northern Cape TVET College

Computer Skills

Microsoft Office

Internet & Email

Grade 12, Senior Certificate

Mmogo Comprehensive School

2006

Personal Skills

References

Self-Starter

Team player

Problem solving

Decision making

Communication skills

Time Management skills

Work Experience

Office Skills

Telephone Skills

Customer Service

Filing & Records Management

Administrative Support

Reports & Spreadsheets

Data Entry

Sales Assistant

Sportsmans Warehouse

November 2015 – Current

Major Duties

Greeting customers who enter the shop.

Be involved in stock control and management.

Assisting shoppers to find the goods and products they are looking for.

Being responsible for processing cash and card payments.

Stocking shelves with merchandise

Answering queries from customers

Giving advice and guidance on product selection to customers.

Responsible dealing with customer complaints.

Working within established guidelines, particularly with brands. Catherine Dibane

Administration Manager

Sportsmans Warehouse

Tel: - 053-***-**** / 083-***-****

Receptionist

JJ Mokoena Surgery

June 2013 – March 2014

Major Duties

Obtaining required documents from patients.

Capturing and updating patient’s details on System.

Receiving, screening and forwarding of phone calls.

Undertaking daily administrative tasks to ensure the functionality and coordination of the Clinic`s activities.

Tracking stocks of office supplies and placing orders when necessary.

Maintain an effective filing system.

Liaising and communicating with doctors` rooms.

Sorting Pre-admitted files for the next morning.

Data capturing and pre-admission.

Front Desk Administrator

Bishop Lodge Bed & Breakfast

February 2012 – November 2012

Major Duties

Welcoming guests and providing assistance when needed.

Registering and checking guests in, issuing room keys & direct guests to their rooms.

Maintaining clear and accurate records of guest room bookings

Listening and responding to guest queries and requests both in-person and by phone.

Liaising with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests

Closing guest accounts and checking guests out

Managing phone calls and correspondence (e-mail, letters, packages etc.)

Maintaining an effective filing system.

Kefiloe Molema

Branch Manager

Sportsmans Warehouse

Tel: - 053-***-**** / 060-***-****

Dr. D Mokelo

Medical Doctor

Robert Sobukwe Hospital

Tel: - 078-***-****

Contact this candidate