Customer Service Office

SANTOSH

Flat No. **-***, Polakampadu, Guntur,

Andhra Pradesh, India.

Phone: + (91-939*******

Email: ***********@*****.***

E X P E R I E N C E

I N V I T A ( B A H R A I N ) : C S A ( Oct 2016 – Jan 2020 ) I worked for the hotline number 995 in LMRA North Sehla under the company INVITA.

Handling both Inbound and Outbound calls

regarding general enquiries, disputes with their employers such as Money & Visa fraud and Human Trafficking. Conferencing the calls in case of translations and re-routing the calls to the concerned authorities like Immigration dept, EPU, Grievances dept, NIHR, NCCTiPs, Police, Ministry of Justice, Ministry of Labour, LMRA hotline number, Flexi Visa hotline number, LMRA Shelter and other shelters and

handling the call database accordingly.

S K I L L S

P O L A R I S C O N S U L T I N G ( I N D I A ) : C S A (May 2015 - Aug 2016) A B O U T M E

My knowledge of Customer Service

enables me to provide a high level of

support and advice to customers and

also to work with dedication in my

field of interest and to become an

active contributor to my organization.

P R O F I L E

Name : D M N Santosh V

D O B : 28

th

August, 1992.

Gender : Male

Languages : English, Telugu

and Hindi

Passport No : M1983745

Nationality : Indian

Marital Status : Unmarried

Education : Automobile Engg

Effective Communication

Efficient Team player

Quick Learning

Conflict Resolution

Leadership

Auto CAD

MS Office

I N T E R E S T S

Music

Chess

Gaming

Swimming

Scientific Technologies

Movies

Cooking

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