Manager Sales

Ryan R. Mason

**** ******** **** **. ******, TN 540-***-**** **********@*****.***

Skills

Excellent oral and written communication skills

Adept at managing a regional office to include employee and vendor relations

Proficient in payroll and payroll operations

Adept in reading, analyzing and reacting to Profit and Loss Reconciliation

Proficient in Microsoft Word, Excel and Outlook

ServSafe certification

Experience General Manager

March 2017- March 2020, Cheddar’s Scratch Kitchen

High Performing General Manager, skilled in Manager and Team Member development, Guest Service, and margin optimization

Maintained best in class restaurant profitability

Responsible for inventory management, p&l management, and daily operations

Facilitated all hiring and training following all federal and state guidelines

Oversaw a staff of 70+ hourly and salaried Team Members

Sales Associate

September 2016-March 2017, Berglund Luxury Motor Group

Responsible for meeting monthly sales quota of vehicles

Maintained client relationships, focusing on repeat business and client satisfaction

General Manager

January 2014-September 2016, Applebee’s (AIG) Lynchburg, VA

Responsible for all daily restaurant operations

Moved restaurant from bottom 5 to top 15 in key performance indicators for brand

Develop, train and promote hourly team members into successful hourly and salaried management

Top tier scores for cleanliness and sanitation

Service Manager and Sous Chef

September 2012-January 2014, Burton’s Grill Charlottesville, VA

Facilitated new restaurant opening for this location

Managed day to day operations for upscale casual restaurant

Responsible for all FOH and HOH scheduling

Develop new menu items and train new HOH staff

Worked with community to develop local marketing opportunities

General Manager

March 2012-Sept 2012, Rescue Roofing Specialists Roanoke VA

Managed a sales area of 80 miles in and around Roanoke

Maintained and updated all financial and vendor relations

Ordered products and scheduled installation

Ran day to day office operations

Sought out new accounts and created sales presentations

positive relationships with insurance adjusters

Culinary Manager/Service Manager

January 2011- March 2012, Ruby Tuesday, Lynchburg VA

Performed weekly inventory and manage food, beverage and supply orders

Daily guest and crew relations

Responsible for selection, orientation, and ongoing training and evaluation of crew members

Manage daily restaurant operations

Meet company operational goals and objectives

Culinary/Beverage Manager

November 2006- December 2010, Red Lobster, Lynchburg VA

Monthly inventory and P&L controls

Weekly scheduling of crew

Performed duties as Training Manager and assisted certified trainers

Completed weekly product orders

Daily guest and crew relations

21B Combat Engineer

May 2001- December 2008, Army National Guard, West Point VA

Honorable Discharge

Army Commendation Medal with Valor

Two tours of Duty to Iraq

Small arms proficiency with the M4, S.A.W. 249, M240B, .50 cal machine gun

Combat Life Saver certified

Education Lake Region Union High School, Orleans VT

September 1996- June 2000

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