Medical Assistant Customer Service

Breanna Alonzo

*** * ******** *** *******, TX ***26] 210-***-**** **************@*****.***

Summary

Reliable, punctual, and organized Medical Assistant bringing over two years of customer service experience. Passionate about taking care of people and being able to make a difference in someone’s life.

Education

Southern Careers Institute-San Antonio, TX

Medical Assistant Diploma June 2018

Skills

●EKG/ECG

●Phlebotomy

●Insurance Verification

●Microsoft Office Suite

●EMR/EHR

●Customer Service

●General Office Skills

●Patient Scheduling

●Injections

●Medical Terminology

●Vitals

●HIPAA

●Sim Chart

●Urinalysis

●TBC

●Strep Test

●Finger Sticks

●Ear Irrigation

Experience

Melrose San Antonio, TX May 2017 – January 2018

Melrose Fashion Team Member

●Provided customer service to boost sales and create a positive customer experience

●Trained new employees on sales floor to make sure all company guidelines were followed

●Rearranged store inventory monthly to promote sales and seasonal items

●Handled monetary transactions to ensure customers did not overpay and that the sales drawers balanced at end of shift

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