Receptionist claims Administrator

Aneesa Ebrahim

** ********* *****, ********, ******, 4068, South Africa

Tel: 072*******

Email: **************@*****.***

English & Afrikaans fully proficient, Xhosa Elementary proficiency

Profile

I'm a hardworking individual who has the drive to get things done.

I’m capable of using my own initiative.

I am computer literate in MS Office Word, Excel, PowerPoint and Outlook.

I have a passion for administrative work.

I have the ability to communicate on all levels.

I'm a team player and have gained vast experience with the companies I have worked for.

Higher Education

Last school attended: Gardens Commercial High (2002)

Highest grade passed: Grade 12

Subjects passed: English

Afrikaans

Economics

Business Economics

Accounting

Graphic Art

Further Education and Training

Institution: Cape Peninsula University of Technology

Address: PO Box 652

Cape Town

8000

Course: National Diploma: Human Resources Mgt.

2006 – 2009

Subjects passed (2006): Accounting for Personnel

Communications

End-user computing 1

Business Management 1

Personnel Management 1

Quantitative Techniques

Subjects passed (2007): Personnel Management 2

Business Management 2

Industrial Relations 1

Management of Training

Subjects passed (2008): Industrial Relations 2

Labour law

Management of Training 2

Business Management 3

Subjects passed (2009): Personnel Management 3

Experiential Training

Experience

THAMES CONSTRUCTION Feb 2017 ~ to present

RECEPTIONIST/ADMINISTRATOR/PA

Handling busy switchboard, forwarding calls and taking messages.

Outlook – attending to all claim related queries

Opening new claim files, contacting clients and setting appointments for 2 managers’ diaries.

Preparing Job Cards for authorised insurance claims.

Uploading quotes and reports on insurance co’s systems.

Updating information on spread sheets - EXCEL

Following up with site guys regarding repairs.

Following up with clients regarding Clearance Certificates after job completion.

Ordering stationery and accepting courier packages.

Printing off all correspondence via email and filing away.

Updating insurance companies regarding all progress of claims.

Assisting accounts department with capturing of all invoices and payments on PASTEL.

Assisting accounts department with employee files

FARHANEB 786 Travels Mar 2014 ~ Dec 2015

HOME BASED PART TIME

Travel business

Booking flights, hotels and car rentals

Assisting clients with queries related to travel industry

Assisting with changes to flights

Handling credit card and EFT payments

Daily administrative duties

CUPRA CC REGISTRATIONS & WEB DESIGN Feb 2010 ~ Aug 2010

BUSINESS REGISTRATION SPECIALIST

Emails, scanning and filing

Adding clients onto database

Drawing up and registration of new businesses

Assisting with client queries

Correcting all errors on existing businesses

WSP ENGINEERS Jul 2009 ~ Oct 2009

JUNIOR ADMIN CLERK

Assisting with all health and safety risks for engineers

Preparing all documents for engineers to forward to clients

Relieving reception

Temporary contract

WSP ENGINEERS Apr 2009 ~ Jul 2009

HR INTERNSHIP

3 months internship for studies

All human resource areas covered

Relieving reception daily

PICK ‘n PAY Mar 2006 ~ Mar 2009

Cashier/relieving supervisor

Checking till floats

Scanning goods through till

Cashing up

Supervising cashiers with till floats

Customer queries

Obtaining authorizations from various banks

LILLYWHITES LTD Mar 2004 ~ Jan 2005

SALES/SECURITY

Worked as sales consultant on various sports shop floors,

Assisting customers with various queries.

Sorting new stock and placing on rails on shop floor.

Price labels and also worked as relieving cashier.

Assist with stock takes.

Offered position as undercover security in November 2014

FX TRAVEL LTD Apr 2003 ~ Nov 2003

TRAVEL CONSULTANT

Counting cash float

Booking hotels and bus tours

As well as booking flights and handling all cash and card payments, balancing at the end of the day.

Skills

Attention to detail

Organized

Take responsibility for actions

Team player

Apply own initiative

Computer literate

Excellent telephone etiquette

Awards

Basic Course in Conversational Xhosa 2008

Cape Peninsula University of Technology

Tutor for Personnel Management 2007

Cape Peninsula University of Technology

Control and Restraint Techniques 2004

The O'Connor-De Nais Consultancy Ltd

Psira registered GRADE B Security 2015

References

1.THAMES CONSTRUCTION Michelle Tredoux 031-***-**** Durban

2.WSP ENGINEERS Nivashani Pather -

*********.******@********.**.**

011******* JOHANNESBURG

3.CUPRA CC REGISTRATIONS AND WEB DESIGN Rudi Diederiks ****.*********@*******.**.** 073******* JOHANNESBURG

4.PICK N PAY HYPERMARKET Barbara Dietrich - 021******* CAPE TOWN

5.LILLYWHITES LTD Theresa Reanny +440********** LONDON UK

6.FX TRAVEL LTD Keenan Underwood +447********* LONDON UK

Interests

Movies, Reading, Swimming & the outdoors

CERTIFICATES AVAILABLE ON REQUEST

Contact this candidate