R&D Line Manager

Jean Michael G. Yuson

www.linkedin.com/in/jeanmichaelyuson/ ********@*****.*** +639*********

SUMMARY

An IT professional with more than seven years of work experience in software development and leading the team in the telecommunications industry. With expertise in planning and problem solving. Effective in guiding the team to achieve commitments and produce quality work while continuously improving overall career growth. A methodical and efficient team lead who develops strong working relationship in a diverse group and constantly strives to achieve excellent performance.

EMPLOYMENT HISTORY

NOKIA TECHNOLOGY CENTER February 2013– Present

PHILIPPINES, INC., Quezon City

Nokia’s premium Research and Development center focused on telecom-based and cloud development

R&D Line Manager (Squad Group Lead) (April 2019 – June 2020) First line manager handling day-to-day people topics. Responsible for competence development, people management and engagement. Solid line manager for all squad group members. Quality ownership (including fault management) in squad group. Organizes people into operational squads, defining a clear scope for the squads and setting targets and defining performance measurements. Enabling the squads to work and deliver independently. Supports operational squads to operate efficiently, removing roadblocks and impediments by providing/allocating the needed objectives, measurements and appropriate resources, tools and processes. Budget (CAPEX/OPEX) planning and execution within own squad group. LAB and office space organization for own squad group. Ownership of development items within own squads (assign development items, feature owners, secure delivery of e2e integrated features in feature teams). Backlog HC allocation planning and commitments. Accountable for following -up and Meeting DoD. Key Accomplishments

Effectively evaluated team’s key performers which strengthened commitment to the team as well as encouraged others to perform and increased level of engagement.

Coached each member of the team by imparting performance insights that focused on importance and impact to the organization which created deeper knowledge towards their overall career pursuits.

Created and implemented team’s policy on attendance by ensuring fair treatment was executed and compliance was observed thereby standardizing the company’s administration policy.

Efficiently monitored the implementation of a tool which automated the collection of data on software delivery quality by systematically coordinating with team to comply with key metrics of Business Unit simultaneous with integration resulting to a reduced impact on operational cost.

Scrum Master (July 2015 – March 2019)

Facilitates the work of the Squad. Supports team members with coaching and CoDe. Gate keeper for the Scrum Framework. Removes Impediments in Squad. Facilitates continuous improvements via retrospectives. Supports transformation of the organization on squad level. Strengthens engineering practices and Quality focus. Ensures DoD compliance with global standards and continuously improve the coverage Key Accomplishments

Increased the cross functionality of the team by promoting on the job training and increased exposure to other domains.

Successfully supervised the induction program of the team’s new software developers thereby increasing the overall performance.

Achieved SAFe Scrum Master certification in 2018 during the company’s transition to SAFe framework.

Coached a software engineer as potential for Scrum Master position by guiding and increasing level of responsibility which resulted to a smooth transition and preserving the team dynamics.

Provided a plan to secure competency on each domain by grooming experts on each domain which optimized local transfer of knowledge and creating smooth transition of foreign counterparts.

Earned recognition as the only team that achieved beyond 100% team performance score by delivering beyond what is committed for the Program Increment (PI) during the first PI SAFe was adopted.

Software Engineer (February 2013 – March 2019)

Maintains software releases in domain. Implements new features for WCDMA technology within its timeframe. Coordinates with test team to synchronize SW delivery and correction of faults. Resolves complex problems in WCDMA Control Plane domain. Key Accomplishments

Successfully implemented and reviewed numerous software features for WCDMA technology which enhances product portfolio and catered to customer demands.

Led the team in bringing down reported bug count by setting a 2-week timeline, performing daily update sessions that identified possible next steps, and adopted proactiveness to handle essential task effectively thereby achieving set goals. EDUCATION

University of the Philippines – Los Banos 2006 – 2012 Bachelor of Science in Statistics with specialization in Computer Science SKILLS

Technical Skills:

Agile Software Development

Project Management Tools: JIRA, Confluence.

Object Oriented Programming

Programming Language: C++

Management Skills:

Good problem solving, analytical, planning and organizational skills.

Team player.

Cross-functional team leadership.

Soft Skills:

Able to work both individually and in a team in a fast-paced rapidly changing environment.

Collaborative problem solving.

Good written and oral communication skills.

TRAININGS AND SEMINARS

Change Management Workshop, August 2018

SAFe Scrum Master Training, September 2018

SAFe for Teams Training, October 2018

Insights Workshop, November 2019

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