Manager Engineer

Vidhya Sukumaran

Linked In: https://www.linkedin.com/in/vidhya-sukumaran-9658a446

Email: ******.*********@*****.***

Cell Phone: 626-***-****

Professional Summary

Extensive experience in roles such as QA Manager, Scrum Master with excellent knowledge of the Software

Testing Life Cycle (STLC) methodologies, and processes. Experienced in managing requirements from project

inception through release

18 years of experience in IT industry Project Management, Quality Assurance & Control, Project Planning &

Resource Management, Onsite/Offshore team management, Process & Procedures

Having 10+ years of business/client facing experience involving Test delivery Management and Business Analysis

includes multi-site, multi-vendor, and offshore team

Successfully managed and delivered large and business critical software development/enhancement projects on-

time & within-budget by leading cross-functional team and introducing Agile and waterfall project management best

practices. Managed multiple projects concurrently

Experience in testing & managing various domain Media, Entertainment, Retail, Banking Financial, Investment

Banking, Technology applications

Managed multiple stakeholders, acted as a liaison between Business sponsors and the project team to ensure that all

parties understand and sign-off on the objectives

Managed the resource demand and effectively utilized resources assigned to the project team

Planned, Tracked, and provided accurate and timely project status- metrics, milestones, and risk &

mitigation plan to key stakeholders

Experience in Mobility testingIOS and Android platforms (Tablet and Mobiles)

End to end Project Management that involves

1. Project planning, Estimation, End to end Delivery governance, Quality assurance, production implementation

and support

2. Successful project delivery in Waterfall and Agile, Scrum SDLC models

3. Effective communication, status reporting with leadership and collaboration with Business partners

4. Client relationship management, multiple stakeholders management, selection/recruitment for project

staffing, team building, performance management and associates grooming.

5. Offer outstanding experience in executing projects with teams operating from multi geographic locations

Core Competencies

Project/ Configuration Management Tools: MPP, Jira, Visual SourceSafe, Test Track Pro, Surround SCM, Scrum

works Pro, Pivotal, Sharepoint, Test Director

Quality Assurance: Test Strategy/ Plan, Test Delivery Management, QA SME, QA Audit & Reviews

Defect Management: ALM, Jira, Quality Center, Issue Tracker, PVCS tracker, Defect Tracker, Test Track Pro

Tools: WideOrbit Traffic, Operative-AOS, WinSCP, Putty, XCode, Bonjour, iTunes, VLC Player, QuickTime, Skype,

UStream, Facebook, YouTube, Twitter

End User Browser / Usage Analysis: Omniture, Gomez

Static Analyzers: Clang, Coverity

Database: Oracle, SQL Plus, TOAD, Teradata SQL Assistant

Technologies: C, C++, Java

Operating systems: Windows Mac, iOS, Android, Ubuntu.

Devices: iPhone 4/4S/5/5S, iPad 1/2, iPad Mini, iPod, Android mobiles & Tablets, various Symbian Mobiles (dated

2k9)

Browsers: IE, FF, Chrome, Edge, Safari, Opera, Dolphin

Project Experience

Cognizant Technology Solutions (Manager-Projects) July 2005 July 2020

NBC Universal, New York (QA Lead) Jan 2017 Till Date

1

Vidhya Sukumaran

Linked In: https://www.linkedin.com/in/vidhya-sukumaran-9658a446

Email: ******.*********@*****.***

Cell Phone: 626-***-****

NBC Universal was looking for Onsite QA Lead for Local Stations Advertisement Sales system and oversee other offshore

only projects for team coordination, delivery.

Responsibilities:

Prepared QA Project Plan, Test Strategy, QA Process, Procedures, ensured successful implementation, identified

& mitigated process gaps, risk & dependencies

Understood the project structure, delivery model, deliverables, and prepared QA Process for various work streams

by analyzing various challenges faced by offshore teams and provided robust work process to establish smooth

model for Developer & QA

Actively participated in all Sprint JAD, Story Review, Demo sessions and raised requirement gaps, queries in the

screen developed by Product vendor

Provided Design feedback during product development cycle, Work with Product Owners and Development

Leads to triage bugs and manage the bug backlog

On regular basis evaluate test cases, test plans, and test processes for completeness, effectiveness, and efficiency.

Facilitate test improvement processes, identify risks report on a timely manner. Collaboratively work with project

team prepare process improvement plan

Assigned tasks to team members and reviewed their key deliverables. Monitored testing progress and test

execution schedule.

In parallel, managed more than 5 offshore only development / RTS (maintenance) projects and helped liaison

between onsite & Offshore teams

Mentored various offshore team in day to day status, delivery, business knowledge, solution for challenges, delays

& Risk Mitigation plan to report to stakeholder in timely manner

Barclays Bank, New York (TTR Analyst) Oct 2015 Oct

2016

Barclays Bank was looking for internal role - Trade and Transaction Reporting Analyst with background of SQL

Knowledge Quality Assurance specialist with Investment Banking concepts.

Responsibilities:

Work with compliance, technology, and change management, front office daily to collect metrics and report trade

positions rejects and mismatches.

Review LOPR, TRACE process and collect metrics, validate LOPR files, repair rejects and submit along with

compliance team

Collect TRACE metrics and communicate mismatches to respective traders

Conduct mismatch, late weekly and monthly summary reports and conduct monthly meetings with various desk,

compliance teams to discuss the various gaps and action items for traders.

Collate daily exceptions and convert as requirements for logical fix along with IT.

Re-certification testing, creating and reviewing test scenarios covering all workflows through to successful

execution.

Create use cases for various manual file amends by TTRO team. These requirements are discussed for feature

feasibility with development team. Requirement preparation, Testing and UAT certification are performed post

implementation.

Create process documents for various TTRO activities and provide improvements to reduce time and quick to

publish metrics and market exposed files.

Work with compliance, data warehouse team in case of any FINRA enquiries, test samples after issue fix and send

communication to FINRA with proper reason, samples.

Estee Lauder (ELC Online), New York (Senior Producer and Scrum Master) Mar 2015 Sep

2015

Estee Lauder Company was looking for internal role Offer Manager Producer with background of Projects, Program

management with Agile and Dev Ops concepts.

Responsibilities:

Offer Manager Producer:

2

Vidhya Sukumaran

Linked In: https://www.linkedin.com/in/vidhya-sukumaran-9658a446

Email: ******.*********@*****.***

Cell Phone: 626-***-****

Work with regionals Stakeholders to define international requirement and communicate/create release roadmap

Review business and systems practices and processes, creating partnership with both business clients &

production peers to drive alignment of business strategy, business needs, business processes and supporting

solutions

Translate requirement into user stories and collaborate with engineering team + QA testing on development and

Testing using Agile methodologies

Manager Product Backlog, prioritize and create build/deploy schedule based upon larger release processes

Work with external third-party vendors to secure resource and to insure proper allocation

Document and present business case including proposals and recommendation and analysis of options, business

requirement and ROI analysis to business and development stakeholders

Develop online and instructor led training programs, including related communication plan

Platform Evolution Group - Scrum Master

Facilitating and getting the work done without coercion, assigning task.

Facilitating discussion, decision making, and conflict resolution

Assisting with internal and external communication, improving transparency, and radiating information

Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product

backlog.

Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the

impediment.

Work with external third-party vendors to secure resources and to insure proper allocation

Involved with team to evaluate industry best tools/solutions for platform evolution Cloud, Configuration

management Tools, Unit Testing Framework

Conducted interviews with various key architects, collected data of ELC landscape, worked with solution group

for DevOps - Tools recommendation

J Crew Startup QA Assessment, New York ( Mobile QA Consultant) Nov 2014 Feb

2015

JCrew was developing a Responsive Web Design (RWD) model (node.js) to replace existing e-commerce (Desktop and

usable net rendering mobile) website in near future. And planning for parallel rollout of their 3 brands.

Cognizant was engaged to perform a startup phase QA assessment to assess their Test Process, Mobile Testing, Non-

Functional Testing and Support Function areas, analyze gaps and recommend solutions and industry best practices. All

the focus areas current state was captured by questionnaire collection and by interviewing various team members. Based

on the gathered understanding, gap findings and recommendation were drawn. Strategic solutions were delivered on

periodic fashion for all the focus and sub focus areas.

Responsibilities:

Prepared the questionnaire for the major focus area on mobile testing and process perspective.

Interviewed various stakeholders, team members and gathered current state

Identified test process, support function gaps and presented Gap findings to key stakeholders.

Connected with various solution groups/ COE to gather solutions to suit the challenge areas of J. Crew

system.

Based on the gaps recommended solutions for various testing types and process, Mobile QA

Infrastructure

Prepared Recommendation report-based findings and compiled the various recommended solutions

ERM Technical Evaluation, JP Morgan Chase, NYC (QA Lead) Jun 2014 Nov 2014

ERM Tool evaluation was required for Banks firm-wide User Tools (UTs) Control Standards to improve the control

environment for User Tools (UTs). The three products that were selected for evaluation were Cluster Seven, Sarbox

CIMCON and Finsbury Solutions.

Responsibilities:

Prepared and maintained Test Strategy, Test Plan, Effort Estimation, and Vendor Tracker.

Handled daily status call with team to understand the test progress and impediments.

3

Vidhya Sukumaran

Linked In: https://www.linkedin.com/in/vidhya-sukumaran-9658a446

Email: ******.*********@*****.***

Cell Phone: 626-***-****

Scheduled and Worked with Vendors to coordinate/participate in knowledge transfer sessions and raise

clarification points if needed.

Hosted project status meeting with project stakeholders and shared Weekly status report.

Identified and escalated release level risks, issues, impacts and recommendations

Defect triaging daily for various assets and ensured closure of defects

Responsible for Test deliverables and conducted review for all category evaluation scoring,

documentation, and recommended for re-execution if required.

Prepared Recommendation report based on the technical evaluation conducted and the best suitable

ERM Tool for the organization.

Driven app server, DB server setup with two vendors for the performance setup and with the internal

infrastructure team for procurement of system configuration proposed by clients.

Interviewed, on boarded team for functional and performance testing.

AITT, Ameriprise, Minneapolis MN ( QA Program Manger) Sep 2013 May

2014

Ameriprise Infrastructure Technology Transition (migration) of 30 assets viz., client, advisor, distributor facing, financial

account, insurance of Digital Technology bundle (OB7).

Responsibilities:

Managed the program schedule for 30 assets from tail end of Pre-preparation activity and complete SIT

& delivery phase.

Hosted project status meeting with project stakeholders

Identified and escalated release level risks, issues, impacts and recommendations

Tracked and reported project status and metrics to senior management, stakeholders

Helped develop Integration, QA and User Acceptance Testing Strategy

Defect triaging daily for various assets and ensured closure of defects

Multiple stake holders management Business teams, Technology team, BAU team, SIT, UAT team.

Successful in effective team management and on-time billing.

Responsible for Test deliverables.

Successful in managing large team delivery, effective client relationship management up to CIO level and

executive status reporting

Successful in delivering key projects on time with high quality

Cross Browser Testing prioritization based on Omniture/Gomez report and new browser launches feature

analysis

New project Estimation, Forecast, Resourcing, internal resource mapping.

Automation Regression Test Suite selection, prioritization (Hybrid model)

Logitech Broadcaster, Logitech Inc., Chennai ( QA Product Manager) Mar 2011 - Sep

2013

Responsibilities:

QA Manager for the complete Mobile App Product (iPad, iPhone, iPod, Android), QA Product owner.

Information gathering of Mobile application, including application functionality, technology-stacks, interfaces and

processes/best practices

Current testing processes & services for mobile apps - Test strategy development process, test design & execution

methodologies, test tools and environment

Evaluate viability of automation for existing mobile applications for identifying frameworks and tools for feasibility,

scalability and effectiveness with respect to the current test cloud solution being used

Assess / Analyze information collected and develop current-state snapshot

Define future state objectives & roadmap for Mobile Cloud, Functional/Non-Functional, Regression, & Automation

testing services, including process, techniques, tools & environment, operating model, etc.

Develop and publish assessment report and future-state roadmap with recommendations for implementation in

alignment with business objectives to be met.

4

Vidhya Sukumaran

Linked In: https://www.linkedin.com/in/vidhya-sukumaran-9658a446

Email: ******.*********@*****.***

Cell Phone: 626-***-****

On boarded team, ramped up to implement solution, enter steady state, sprint delivery model, and suggest best

practices.

Involved in iOS app submission verification team and evaluated QA specific aspects.

Story or feature creations and provided suggestions for product improvement. Managed the QA activities and

tracked all tasks in TTP on a sprint basis.

Tested the product and supported till product release phase and version 2 releases.

Run the automated UI Automation scripts as smoke suite, regression suite to reduce sprint cycle.

Run static Analysis tools (Clang and Coverity) on sprint basis to analyze/report the code defects.

Provided Value-add, process improvement, Metrics & Statistics collection patterns and set a trend in Video

Business unit both in Offshore & Onsite.

Performed Sprint feature testing, smoke testing, regression testing, system testing, Dog Fooding (Beta), CAT, GM

Candidate, Apple certification verification.

Router compatibility, Localization, Device Compatibility Testing.

Responsible for delivery of 3 different products within Logitech viz., Logitech Broadcaster, HD TV Camera, Harmony

Remote.

Meridian Systems, Trimble, Chennai (Senior Consultant) Jan 2011- Mar 2011

Responsibilities:

Played a QA Reviewer role for White Box test method for both coverage and streamlining the onsite team

expectation.

Provided various Value-add, process improvement, suggestions for Quarterly goals & KPIs framing, Metrics &

Statistics collection.

Understood the product in a short period of time and educated the new, other team mates.

Self-learning was the only scope of existing product understanding.

Vision Link System, Trimble, Chennai (QA Lead ) Jun 2010- Dec

2010

Responsibilities:

Played a QA Lead role planning game, analyze User Story and identify test cases.

Helped the already existing team to regulate the testing process in staff Aug agile model.

Provided value ads through the testing strategy and process streamlining.

Have performed feature testing and reported major defects in a short span of time.

Fox Mobile Group, Jamba GmBH, Berlin and Chennai (QA Lead) Jan2009 Dec2009

Responsibilities:

Lead a testing team of size 10. Have involved in preparation of Test Plan, Project Management Report, and task

allocation, collate & send status report.

Prepared audit related documents.

Collect & prepare to measure metrics for the KPI/SLA defined by the client and share the report monthly to the

management and client.

Prepared and maintained a detailed status report for the staff-aug work and value add accomplishments.

Proposed & presented various value added/ best practices to the client for their process streamlining.

Prepare and share the interim & daily test progress report to onsite and weekly status to client.

Also involved in Test execution Feature, Functional, System, Regression, and Smoke Testing with Mobiles,

WAP setting in Firefox in various web browsers IE, FF, Safari, Opera, etc.

Maintained project in C2.0 and accomplished PHS in Green throughout the project span.

Arbitron, Chennai (QA Lead) Jan2006

Dec2008

Various Releases:

JBPM Migration Jun2007 Dec2008

PPM Maintenance July Release May2007 Jun2007

5

Vidhya Sukumaran

Linked In: https://www.linkedin.com/in/vidhya-sukumaran-9658a446

Email: ******.*********@*****.***

Cell Phone: 626-***-****

PPM Roll Out-Next Phase OE Oct2006 May2007

PPM SDS Nov2006 Jan2007

PPM Maintenance December Release OCt2006 Oct2006

PPM Maintenance November/ March Release Jul2006 Nov2006

PPM Maintenance September Release Jul2006 Sep2006

PPM Radio First Currency Release Mar2006 Jul2006

ACMS Jan2006 Mar2006

Responsibilities:

Lead the testing team of 7 members, Preparation of MPP Plan, Audit related documents till closure.

Predominantly preparing Test Plan, Test scenario, Test Case, Test Data, Test Summary report for each of the code

merges release and Performance Report preparation.

Done Test execution -Functional testing, System testing, Regression testing, Smoke Testing, Data Migration

Testing and Performance Testing.

Managing team activities by assigning, helping; answering queries while test case preparation, test case

execution.

Reporting incidents and following up with Onsite team.

Involved in sync up with onsite, offshore lead and team mates also prepared and shared the daily test progress

report.

Mentor the Entry level trainers to get adapt to testing, quality, client, and Cognizant process & policies.

Tax Ware Enterprises, Chennai (Test Lead) Jul2005 Dec2005

Responsibilities:

Worked in multi-platform application testing Performed Sanity testing, Functional Testing, Regression Testing.

Identified Software bugs and interacted with developers. Interacts with team mates and helps them out to getting

the deliverables on time.

Performed JUnits testing in Integration, Integration-Audit, Production, System, Smoke in JBoss environment &

JUnits-Subsystem in all environments (Web Sphere, Web Logic, and JBoss).

Server & client creation, deployment of builds in all platforms Viz, Web Sphere Oracle; Web sphere-SQL Server;

WebLogic7.0; WebLogic8.1; JBoss-Windows; JBoss-Linux. Infrastructure Regression (Metrics, Monitoring, and

Licensing) and Automatic Batch recovery (CR109), Audit View (CR62) for CR104 in all environments.

Test Case preparation for CR104 in Reports module and performed manual testing. Tested & Certified Subsystem-

JUnits for CD5-Alpha; Cache Restructuring; JBoss-Linux; WebLogic8.1; WAS-Oracle; and WAS-SQL.

Prepared report for all the builds as a part of deliverables to the client and for internal audit perspective

Ready Test Go Pvt Ltd (CSS Corp) (Test Engineer) May 2004 June 2005

eXseLL, Citibank, Chennai (UAT Tester) May2004 May2005

Artec Sriman(Test Engineer) June 2002 Apr 2004

Loan Originating System, Citibank, Chennai Jul2003 Mar2004

Lead Management System, Citibank, Chennai Nov2002 Jun2003

Insurance Premia, ICICI InfoTech, Chennai Jun2002 Oct2002

WORK AUTHORIZATION

Green Card holder (Permanent Resident)

EDUCATIONAL DETAILS

Master of Business Administration in Systems, 2006, Madurai Kamaraj University, Tamil Nadu, India

Bachelor of Technology in Electronics and Communication, 2002, Pondicherry University, Pondicherry, India

CERTIFICATION, TRAININGS & ACHIEVEMENTS

Acquired CCP Certifications - - Agile Certified Professional, Quick test Professional, Certified Software Quality

Assurance [certified by Cognizant Academy]

6

Vidhya Sukumaran

Linked In: https://www.linkedin.com/in/vidhya-sukumaran-9658a446

Email: ******.*********@*****.***

Cell Phone: 626-***-****

Completed Training in ISTQB, Quality Centre, Mobile Testing, Test Data Management, Defect Life Cycle, Agile

Programming, and testing, QTP, Selenium Web Driver, Selenium RC, Selenium IDE, Core Java, Groovy,

Advanced Excel using Macro, MPP.

Undergone Language Training - Mandarin (Pin Yin), German

Appreciation Award - JOB WELL DONE for successful release major AITT project as QA Manager

Quarterly and Monthly Appreciation Award

Organized many organization Events, Celebrations, team, and Town Hall meetings. Have been an active

REWARDS & RECOGNITION committee

Involved in lateral and Campus hiring programs.

7

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