Front Desk Assistant
Resume:
Maria Blasi
310-***-**** ************@*****.***
Professional Summary
I am a recent CSULB graduate who completed a BA in Political science with an emphasis in Pre law. I perform well in high workload environments, am an expert in problem solving, and lastly possess strong time management skills. I am focused on pursuing my career in the legal field, where I can use my skills developed through education and customer service to contribute to a firm's success.
EXPERIENCE
Agua Caliente Casino Resort Rancho Mirage, CA 02/2020- 05/2020 Beverage Server
● Used problem solving to fulfill multiple guest requests at a time, while completing them based upon priority
● Maintained composure while adapting to high energy environment with a large workload
● Recipient of the Forbes Four Star Award service
Fantasy Springs Resort Casino Indio, CA 10/2018- 12/2019 Beverage Server/Banquet Server
● Memorization of complete menu and pricing as well as conducted mental math to execute transactions
● Consistently achieved 100% in multiple secret shopper surveys
● Worked in group settings attending to private events in which I was requested specifically
Massage Envy Redondo Beach, CA 1/2017-10/2017
Receptionist/Front Desk
● Explained all legal documents to new members and answered any questions about legality of memberships
● Top performer in membership sales and customer reviews
● Skilled in computer software used for managing schedules for appointments of all therapists ensuring accuracy
● Completed front desk responsibilities including: filing, bookkeeping, email management, phone calls, attending to in person clients
Urban Outfitters 9/2015 - 10/2018
Sales Associate
● In charge of Pack and ship project often collaborating with others to complete online store orders as well as directed to keep track of inventory in backstock
● Assisted with the training of new employees on product knowledge, store logistics, and cash register training
● Increased customer retention by consistently ranking in the top three for consumer email capture.
● Expert in handling escalated customer situations by providing top quality service and maintaining positive demeanor both in person and over phone EDUCATION
California State University Long Beach Long Beach, CA 2018 B.A. in Political Science with an emphasis in Pre Law
● Excellent written and oral communication
● High attention to detail
● Critical thinker
VOLUNTEER WORK
Law Offices of Melinda G. Wilson Torrance, CA 08/2017-10/2018
● Digital File management
● Email compositions
● Proofreading legal documents and familiarized with reading
● Scheduling
Organization: Tree People Los Angeles, CA
SOFT SKILLS:
● Microsoft office suite
Adobe
Google Docs
Apple pages
● File management
● Time management
● Organization
● Active listener
● Proofreading
● Adaptability
REFERENCES:
● William Bradford
*********@*****.***
● Tiffany Calima
**************@*****.***
● Emely Canales
*******.*******@*****.***
Contact this candidate