Key Skills

Profile Summary

SAP-SD, MM, S/* HANA

Data Analyst

Sales force Management

Sales Operations Management

CRM

Business/ Operational Excellence

MIS/ Management Reporting

Sales Support

Supply Chain Management

Sales Forecast & Statistical Data

Order Execution Specialist

Team Management

Soft Skills

Leading, mentoring & monitoring the performance of team members to ensure efficiency in process; developing employee competency Work closely with the sales management teams in creating, implementing, and tracking sales programs

Responsible for working with the marketing and design teams on sales tools and sales meeting materials

Responsible for monthly and quarterly sales rep communications Develop and review analytics regarding order fulfillment (On time in full, % of orders with promised dates, # of shipments per order) for footwear and apparel categories

Proficient in the use of SAP SD, MM, S/4 HANA, Sales Force, SharePoint depository Microsoft Office (Excel, Word, and PowerPoint)

Value Addition & Leadership: Focused on driving maximum profitability for the organization with skills in driving Customer Service Ratio, reporting Turn-Around-Time of quotations, sales orders & delivery notes and conducting surprise audits in branch & warehouse Developed sales statistical data including Customer, Territory, Area, State & Product wise; presented quarterly sales forecast and revenue reports to the management for decision-making

Excellence in sales forecasting, inventory management, payment realization and liquidating ageing stock

Education

B.Sc. in Statistics from Presidency College in 2002 EMBA (Finance) from National Institute of Business Management Higher Diploma in Software Engineering with Hons. in Aptech Career Timeline

RADHAKRISHNAN RANGARAJ

SALES OPERATIONS MANAGER

Offering dynamic career in CRM, Sales Operations, Coordination and Customer support with an aim to enhance & maximize business opportunities adflyb@r.postjobfree.com

+91-996*******

L6218451

15.03.1982

Communicator

Motivational Leader

Innovative

Data Processing

2013-2016

2008-2013 2016-2020

2003-2007

Point Infotek

Work Experience

Since Apr’16- Jan’20 with Techno Products Development Private Limited as Operations Manager AWARDED FOR OUTSTANDING PERFORMANCE AND DEDICATION FOR OPERATIONS MANAGEMENT Key Skills:

Business Acumen Organizational Skills Pipeline Management Experience with Financial

Systems

Program

Management

Analytics and

Reporting Expertise

Understanding of CRM,ERP and

Database Software

Prior People

Management Experience

Key Result Areas:

Data Management: Sales Operations employees manage and evaluate data to determine the effectiveness of a product or campaign.

Sales Forecasting: By recognising past trends, Sales Operations allows employees to forecast future sales. Territory Definition: Sales Operations must outline and define various sales territories. Training: To have a successful sales team, the responsibility of training new and current employees often falls under the responsibilities of Sales Operations.

Evaluation and Implementation: By evaluating data, Sales Operations employees ensure the success of a product or implement new sales plan if the evaluation yields unsatisfactory results. Performance Management: High performances are often rewarded in Sales Operations, and poor performances must be acknowledged and resolved.

Sales Strategy: Sales Operations professionals often set strategy and future goals for a sales team. Sales Team Organisation: An efficient sales team is vital to the success of Sales Operations. Oct’13-Apr’16 with Maveric Systems Limited, Chennai (IT Industry) as Global Sales Support Executive & Management MIS

[UK, US, ME, APAC & India]

3 STAR AWARD IN THE DIMENSION OF PASSION, EXPERTISE USING SALES FORCE PLATFORM Highlights:

Independently managed NN Funnel (Opportunity Pipeline) status update of opportunity pipeline with Sales Heads Maintained MEA & APAC NN Sales related NDA, proposals, contracts, documents into SharePoint depository Rendered support to Sales Team (MEA & APAC) in modifications, addendum and renewal of contracts Monitored & analysed sales cost spent, verified sales claim sheets, followed up to ensure all claims were submitted on time and shared report on cost actuals to Sales Heads Compiled all revenue & BVA in excel sheets to create organization level BvA Led overall sales cost monitoring process by supporting leaders to fill & verify claim sheets Coordinated with Finance Dept. to ensure all costs were tracked in Oracle Formulated monthly MIS related to revenue projections Previous Experience

Jan’08-Oct’13 with Bonfiglioli Transmissions Pvt. Ltd., Chennai as Sales Logistics Executive

(All Over India Dealer & OEM Management)

Effectively managed & rendered support in customer handling and dealer management; coordinated for customer orders/ queries/ schedules based on the customer & dealers mentioned in the POs and drove dealers quarterly sales planning, stock orders & schedule orders; developed & presented MIS reports including weekly, monthly sales report and sales budget compilation for decision-making.

Jun’03-May’07 with Point Infotek, Chennai as Accounts Executive Successfully managed the entire gamut of function entailing preparation of sales vs purchases and C-forms & Form XVII's, expense analysis, creditor/ debtors payment follow-ups, voucher maintenance, sales tax filling, accounts payables/ receivables, bank reconciliation, MIS reporting and so on.

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