Air Force Executive

Mark W. Lennon

Transforming Organizations & Optimizing Business Value through Vision, Technology & Digitization

832-***-**** Katy, TX *************@*****.*** linkedin.com/in/mark-lennon-49293814

Global Chief Information Officer and C-level Executive designing and executing large-scale transformational initiatives to drive alignment across global businesses and technologies; facilitating business scale, growth and long-term sustainability. Builds and evolves technology platforms and infrastructures end-to-end, from strategy through development of roadmap, integration and seamless execution.

Executive Presence: Invited to join the Americas Executive Board at Maersk Oil; serves as Company Officer, Chair of the Project Investment Board and member of numerous committees at JLT; influencing business strategy, advocating organization’s IT vision and changing the conversation at the highest corporate levels.

Large-Scale Enterprise Transformation: Orchestrated technology transformations for three companies, introducing shared services models with standardized processes and applications; and rationalizing, aligning and optimizing resources while driving change and adoption.

Digitization: Sought after to consolidate, integrate and align businesses with disparate technologies and systems; and drove global change agenda, developing roadmaps aligned with business strategy and creating enterprise-wide IS/IT operations.

Innovation & Business Value through Technology: Championed IT evolving transformation programs, deploying Cloud, Data commoditization, IT Supply Chain, Global Re - Organizational, and Business aligned growth strategies to ensure company objectives are enabled.

Team Leadership: Built world-class global technology teams supporting operations, leveraging a transparent style to engage, motivate, empower and turn transactional teams into true business partners.

Mergers & Acquisitions ǀ Startup Operations: Heavily involved in over 80 M&As and two large startup elements during career. Built core teams from the ground up and championed rollout of new policies, procedures, standards and best practices globally.

Strategy, Technology & Global Project Management Executive Strengths

Strategic Planning

Risk Management

Budget Administration

Contract Negotiations

Change Management

Technology Roadmap Development

Technology Consolidation & Integration

M&A Due Diligence & Integrations

Business Continuity & IT Security

Digitalization, ERP & Cloud Technology

Cross-Functional Leadership

Vendor Management

Business Process Redesign

Technology Architecture

Application Development

A Career Building Infrastructure, Driving Innovation & Change to Impact Bottom-Line Results

JARDINE LLOYD THOMPSON (JLT) a Marsh McLennan company, Houston, TX 2016–Present

(Multinational corporation providing insurance, reinsurance, employment benefits and brokerage services)

Global CIO Re Insurance Chief Information Officer, Americas

Hired as CIO of the Americas to lead technology transformation and accepted concurrent role as Global CIO for Reinsurance in 2018. Provide strategic and tactical direction to all IT functions, including operations, project management (PMO), application development, security, architecture and business relationships; 175 employees, >$70M budget.

Company Officer and North American Executive serving as Chair of the Project Investment Board and member of the Global Transformation Board and Global Audit Risk Management and Global Re Operation Committees.

Challenged with building the IT Americas team and IT Services to support JLT’s re-entry into North America. Built infrastructure, created centralized team, consolidated operations and implemented new standards across 13 countries

Responsible for the IT Transformation Program that includes deployment of Microsoft Azure, resulting in migration of all services to the public cloud. As part of the project a blueprint was developed for use across the IT organization globally including application rationalization program.

Standardized processes, systems, shared technologies and resources to achieve economies of scale; enabling the roll out of Global Broking system for Re-Insurance and data digitalization and standardization.

Conceived and deployed back-office and mid-office solution utilizing robotics and AI, automating processes and reducing headcount ~15%.

Created PMO, establishing new global framework with security and compliance capability; and fully integrating PMO into the business, engaging managers in technology portfolio decisions and delivery.

Saved $42M by renegotiating multiyear global outsourced IT services contract that expanded work scope and led to improvements in service levels and key performance metrics across seven service towers.

Initiated Architecture and security functions in the America’s to define IT governance processes, MI/BI and data strategy to drive further business advantage for 100+ B2B and B2C applications.

MAERSK OIL AMERICAS, Houston, TX 2011–2016

(Upstream oil and gas company, a subsidiary of A.P. Moller-Maersk)

Chief Information Officer

Recruited to globalize IT operations for company with five independently operating companies and build startup oil divisions in the US and the Republic of Angola. Developed IT vision, long-term strategy and roadmap while leading team of 110 supplemented by 100+ contractors; managed $70M operating budget.

Member of the Americas Executive Board and the C-suite executive team influencing business direction and formulating digital strategies. Business partner advising leaders on emerging technology trends, investment priorities and risks.

Conceived and implemented IS outsourcing strategy, delivering two supercomputer data centers that enabled faster and more accurate data processing, reduced decision-making cycle time, enhanced operational agility and saved ~15% to 18% in costs.

Generated innovative IS solutions to enable the business to reduce “Time to Oil” through digitalization program.

Lead executive for IT, IM and Data Management development for EPC major capital project for launch of green field operation in Angola, a $10B investment that included $175M for technology infrastructure.

Led the implementation of SAP for Maersk Oil Houston with integration of local cost control and BI tools.

Drove Global Service Desk strategic planning and Data Centre Strategy for solution delivery.

Developed the IS operating landscape global blueprint for greenfield sites and new business units; and an “Application Tool Box” to support major capital EPC projects in remote areas with suboptimal connectivity.

Orchestrated preparation of roadmaps and implementation of global policies, procedures, standards for Information Management, IS Operations, global ITIL.

Built global blue print for IS operating landscape: Greenfield sites and new business units.

UNIVERSALPEGASUS INTERNATIONAL, United Kingdom & Texas 2003–2011

(Leader in engineering, project management and construction management; subsidiary of Huntington Ingalls Industries)

Chief Information Officer (2010–2011)

Promoted as member of executive team influencing long-term business strategy and developing initiatives to drive sustainable cost savings across the $900M global organization. Directed team of >100 involved in business process mapping, application development, enterprise architecture, IT and best practices; managed a $20M budget.

Technology roadmap development champion ensuring alignment of IT and business strategies.

Delivered ~35% increase in productivity by driving education and adoption of Agile methodology by software development and business teams.

Transformed the IT organization from order takers to proactive business partners involved in technology investment decisions; upskilling, retooling, hiring key talent and building team capability.

Key contributor in M&A due diligence for 15 potential targets and post-acquisition integration.

Global Operations IT Director, Houston, TX (2003–2010)

Recruited as IT Manager and promoted to IT Director and Head of Merger Integration as company grew from $150M to $750M through M&As. Transferred to the US to lead transformation and integration of the global IT organization post acquisition and merger of five businesses. Provided direction to a lean team of six reports leading 60+ employees supporting 20+ US and global locations; managed $10M operating budget.

Improved service levels, simplified IT infrastructure and facilitated 24/7 global support by standardizing and unifying all processes (applications, hardware, software, user experience).

Initiated and introduced first company business continuity and disaster recovery to safeguard critical systems, infrastructure and resources.

Led deployment of JDE Edwards replacing five ERP legacy systems and consolidation of three EDMS systems into FileNet and Sword with one common set of business processes.

Authored and developed Document and Accounting Database (DAD) centralizing all business processes and enabling support for major capital projects.

Turned the IT function into a revenue generator by selling DAD software to clients and delivering $1M to $4M in annual revenue and net-zero in annual IT costs.

Additional Experience: ROYAL AIR FORCE, United Kingdom

Avionics Engineer on Tornado Aircraft

Promoted six times leading up to a specialist Software Engineering trade managing network that supported 2,000 technologies.

Led configuration of $3B software project for the Nimrod Aircraft Avionics Program and guided transformation of radar to touch screen technology.

Completed two tours in the Gulf Region (Desert Shield/Desert Storm).

Education & Professional Qualifications

Master of Science (MSc), Software Engineering, ROBERT GORDON UNIVERSITY, Aberdeen, Scotland

Bachelor of Engineering (BEng), Aeronautics Avionics, COSFORD ROYAL AIR FORCE, Shropshire, England

Board Memberships: The Society of Information Management (SIM); IO Advisory

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