Tony Campos

603-***-****

adflsq@r.postjobfree.com

Education: M.S. Educational Counseling-Rivier University.

Objective: Contribute to an organization’s revenue growth by utilizing my strengths and attributes for an Inside Sales/Customer Service role.

Strengths and Attributes:

.Problem solving ability .Organizational Skills .Systems knowledge

.Communications skills .Technical .Farmer/Hunter skills

.Multi-tasking .Team Building .Closing skills

Accomplishments:

.Provided leadership for various Sales and Customer Service teams.

.Achieved top sales ranking in 1st 90 days for L-com/Infinite electronics.

.Personally secured 1.3 Million dollar account-Colt Firearms.

.Revitalized several accounts with no business in past 12 months for Omni.

.Provided direct B2B customer account support for various outside sales teams.

.Received achievement awards for Inside Sales & Marketing achievements.

.Inside sales and customer service performance award for The Gem Group

.Achieved all inside sales targets for U.S and Canadian territories.

.Secured higher account growth with sales visits to customer locations.

.Contributed to company LEAN program participation initiatives.

.Successful trade show set up and presentation experience.

Work Experiences:

September 2019 to August 2020: Sales and Service Manager-Infinite Electronics.

.Continue revenue growth for 70 million dollar international networking team.

.Provide leadership for both Inside Sales and Customer Service teams.

.Mentor and coach 38 Sales and Customer Support personnel for expanded sales growth.

.Provide training and enhance critical thinking skills for ISR’s including Distribution.

.Resolve problems diverse in scope to enhance the Customer experience.

.Ensure procedures are followed for continued ISO certification.

.Work with recruiters to identify potential new hire candidates.

.Manage the discipline and personal growth for the organization.

.Work with Marketing and Purchasing teams to grow market share.

.Provide reporting metrics to executive management.

April 2017 to Sept 2019 Inside Sales Representative-Infinite Electronics

.In first 90 days accomplished top Inside Sales ranking with 655k quarterly sales.

.Work with Technical, Credit, Engineering and Marketing teams to win quotes generated.

.Provide direct Support to Outside Sales in securing the Purchase Order.

.Maintain NAV database accuracy with project information.

.Lead Stakeholder calls on $30k-$100k quote opportunities.

.Provide product support to existing and potential customers by phone or website.

.Provide back up support for ISR peers.

.Develop marketing campaigns as needed to promote L-com identity.

.Utilize Facebook, Twitter and Linked-in to network with prospects.

January 2016- to April 2017: Outside Sales-Omni Components

.Quoted and secured 2.3 million dollar Colt Firearms business.

.Revitalized over 10 key accounts securing purchase orders for 2017.

.Visited customers to present Omni solutions and advantages.

.Trade show attendance grew Omni account base by 20%.

.Heavy phone and prospecting through use of various web based tools.

.Administered the Quotation process with high success in receiving a Purchase Order.

.Provided Marketing support and answered inquiries on Facebook, twitter and Linked-in.

.Successfully utilized and maintained databases to include Smartviews,Visual, CRM

Microsoft Outlook, SAP, ERP Microsoft office.

.Participated in LEAN initiatives that continues to help organizational efficiencies.

.Participate in planning strategy to increase pipeline of prospect accounts.

.Provided direction to Customer Service team to resolve order issues.

.Work with Engineering for input formulating the Quotation.

.Collaborate with all internal teams in support of defined strategies.

.Develop and administer contracts for VMI inventory management.

June 2009 to January 2016- Inside Sales Account Manager- nora systems flooring

.Successfully provided high level of inbound and outbound calls to support accounts.

.High prospecting and account development through use of web based tools.

.Supported outside sales achieving growth from 2 million in account activity.

.Successfully increased the nora name brand recognition with end-user’s and Architects.

.Cold calling success to educate the end user decision makers about nora systems

.Maintain and grow existing relationships with floor contractors and GC’s.

.Continuous research and System tool use to understand clients and competition.

.Work as a team player in support of Marketing and Sales initiatives.

.Maintain CRM database from project conception to successful sales completion.

.Collaborate with Technical and Engineering teams.

.High success in gaining presentation appointments with key decision makers.

.Assist with new employee interview and training and development.

.Generate, analyze and present reports measuring order developments.

August 2005 to June 2009- Inside Sales Representative- The GemGroup

.Recognized as 2007 ISR for developed sales and customer service.

.Provided direct sales and support for both U.S. and Canadian territories

.Maintain over 70 calls per day to maintain and build relationships.

.Work with credit, marketing and technical teams in support of Sales initiatives.

.Participate in the committee to improve work place efficiency.

.Participate in trade show presentations.

.Maintain CRM and other databases to insure integrity and confidentiality.

September 2004 to August 2005- Account Executive/Recruiter-Remedy Staffing.

.Interview and assess individual skills and personalities within a diverse population.

.Assist individuals to identify and obtain skill sets needed to obtain desired employment.

.Identify and visit area companies to provide employment services.

.Extensive web use to identify new opportunities for growth.

References upon Request.

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