Christine Lane
Ottawa, ON
adflqm@r.postjobfree.com
Objective: My objective is to find gainful employment in a pleasant and challenging atmosphere.
Languages: English – Written and Spoken
Medical Office Assistant/Manager Gastroenterologist
January 2020 to April 1 2020
Laid Off due to Covid-19 Pandemic
Duties- Answering multiple phone lines
Patient Scheduling using medical software Oscar
Faxing referrals, consults, Mailing, updating patients charts
All other office duties.
Professional Employment
Salvation Army Grace Manor
September 2016 to present
PSW Supervisor/RPN
-Management Position
- Restorative Nursing Program (POC)
- IV Therapy Certificate
-WSIB Claims/Management (Submission of claims electronically) responsible for submission of WSIB claims in a timely manner, investigation and the prevention process and assists in the design and implementation of controls and measures to reduce potential for injury.
-Knowledgeable of managerial responsibilities and follows all health and safety policies and procedures defined by the Occupational Health and Safety Act.
-Monitoring adherence to safety policies and procedures of staff members, and promotes safe work practices for self and others and reports actual or potential hazardous situations to appropriate personnel.
-Ensures that all reported injuries/illnesses are treated promptly and documented according to policy.
-Involved with advising and coaching management in partnership with the HR team members regarding all issues.
- Early and safe return to work
January 2005 to July 2016
Redwoods Retirement Residence
Registered Practical Nurse w/ 16 years Geriatric Experience
-responsible for medication administration
-responsible for administering allergy shots, immunization, (sub/cue, IM and intra-dermal)
-responsible for medical statements, physical preparation, quality assurance, charting and documentation
-liaising with medical personnel, analyzing and extracting relevant patient information as well as scheduling appointments and screening physician’s phone calls
-under the direction of the Nurse Manager, responsible for performing non-nursing clerical and clinical functions
-assisting the nursing staff in the provision of patient care and the coordination of activities within designated clinical areas
-responsible for processing all physicians orders
-perform Health Information Service functions by preparing charts, obtaining missing information, performing quantitative analysis
-performing other related duties as assigned
-booking of applicable tests, scheduling of client appointments
-directing and coordinating communication in and out of the residence by obtaining health records, recording test results, arranging/processing admissions
-assuming responsibility for professional development by attending related programs/workshops, participating in the development of departmental goals and objectives
-responsible for the care of residents
-acting for vacation coverage
-responsible for PSW’s
-work independently and efficiently in the areas of medication disbursement (ie. quality assurance, overseeing guest attendance, transcribing of physicians orders and dressing changes PRN)
-assessment skills, integral part of nursing residents
-responsible for vital signs, dress changes, patient reinforcement, continual assessment of patient’s condition, ambulation of patients, following doctor’s orders as per instruction, liaising with medical staff on daily basis, charting documentation (ie. SOAP CHARTING and other medical duties as required
December 2002 to May 2003
Stittsville Villa Retirement Residence
Registered Practical Nurse
August 2000 to August 2001
Colonel-By Retirement Residence
Registered Practical Nurse
August 2000 to August 2001
Colonel-By Retirement Residence
Health Care Aid
Education:
1999 to 2001 – Algonquin College – RPN Diploma with medications
1992 to 1993 – Algonquin College – Trades Program Certificate (Precision Electronics)
1990 – Algonquin College – Financial/Administration Diploma
1989 – J.S. Woodsworth Secondary School – Grade 12 Diploma
1987 – High School of Commerce – Cosmetology Diploma
1985 – Merivale High School
Computer Skills:
-Outlook
-Windows
-Pointclickcare
-Poc
-Excel
Strengths:
-excellent communication skills
-well developed analytical and problem solving abilities
-well organize, able to work effectively under pressure/stress related surroundings
-fluent knowledge of medical terminology
-sensitive to issues of gender, culture, race
-very punctual
-proven interpersonal and negotiation skills
-a team player
-reliable
-work well independently
-16 yrs experience in unionized environment
References: Available upon request