TOM DAVIS
Mail id: *****.*****@*****.***
Mob: +965-******** (Kuwait) (Current loc.)
PROFESSIONAL SUMMARY
Experienced network administrator with user support. Advanced knowledge of CISCO, Microsoft Server and SOPHOS firewall operations which derives from managing and maintaining large scale data center and corporate networks includes different project site networking. SKILLS
NETWORK
Cisco Router management (OSPF, RIP,
EIGRP)
CISCO Switch Configuration and
management
(Catalyst2960,4503[L3],3750)
SOPHOS Firewall Mgmt. & Config.
SOPHOS Web policy management.
IPsec Policy management.
Telnet & VTP Server & Client Config.
ARUBA wireless configuration.
CISCO wireless controller config.
Network Planning and
Implementation capabilities
IPsec VPN
Spanning Tree (PVST & RSTP)
Network Maintenance
VOIP & ISDN
AVAYA EPBX Mgmt.
IP Phone Configuration (J129, 1608-I,
9608)
SYSTEM
Microsoft Server 2012 R2 Mgmt.
AD implementation & Group Policy
management.
Windows XP,7,8.1,10 Administration
Symantec Antivirus server and client
management.
Data backup to NAS box and Cloud
storage (AWS S3 & Glacier)
File Server Mgmt. (Security &
Permissions)
Remote support to local and remote
users through RDP and other third-
party applications.
MFPs and N/w Printer Config. &
Mgmt.
SYNOLOGY NAS data backup.
Service desk Mgmt. (Fresh service).
H/w troubleshooting
SAP local & Cloud client config.
End-User support
WORK HISTORY
Oct 2017 to Present: IT – Network Administrator
Naser M. Al - Baddah & Partner General Trading & Cont. Co. W.L.L – Kuwait
(NBTC – Kuwait)
Office365 Administration
AWS Management (S3, S3 Glacier, EC2, etc.)
Installation and configuration of AWS Workspace Client / Virtual Desktop Infrastructure.
MS Server (2012 R2) AD, GP, OU Management.
Sophos/Cyberoam configurations (FIREWALL).
Windows 10, Windows 8.1, Windows 7 configuration and Troubleshooting.
Basic Laptop and Desktop repairing/Hardware Replacing if needed.
Cisco Catalyst 4503 (L3) switch configuration and Management.
Configuration of CISCO switch Catalyst 2960,3750 (Includes Access, Trunk, VTP Server& Client)
ARUBA wireless configuration (Full HO with 28 AP & 4 SSID)
Installation and Remote deployment of Symantec Antivirus from the Symantec Antivirus server.
ServiceDesk/Ticketing management
Change Management.
Networking at HIGHWAY CENTRE SUPERMARKET.
Installation and Configuration of HIKVISION NVR and 33 Dome Cameras
Installation and Configuration of DAHUA NVR and 30+ Cameras (DOME, BULLET & PTZ).
Active Port forwarding for offsite camera access for end user.
Firewall rule implementations and load balancing.
P2P wireless/microwave communication network Implemented for Site2Site (Within 6 KM dist.)
Web policy management for users and managerial level staffs.
Cisco VPN & CYBEROAM VPN configuration. (IPsec)
Installation & Configuration of MFP (Konica Minolta, Sharp, Kyocera), N/w Printers & Local Printers.
Installation & Configuration of SYNOLOGY NAS (Mapped to existing server using iSCSI mapping technology)
Crimping and punching of cat6 cables
Setting up network components and servers in rack
Configuration of AVAYA IP phones (J129, 1608-I, 9608-G Models)
File server management (Securities and permission setting as per the concerned department head approval)
Access control Installation and configuration.
CAT6 Structured cabling.
Proper documentation of IT assets and developed IT IN-OUT asset recording platform
Basic software installations for new workstations and laptops as per user requirement
Remote support to remote areas through RDP (via site2site VPN), TeamViewer & Anydesk
Setting up Audio & Visual aids for Video Conference / Meetings. Dec 2016 to Oct 2017: SYSTEM ADMINISTRATOR
JJ Orthodontics & Clearbite Aligners – Thrissur, Kerala
Implemented centralized networking for HO and branch office using CYBEROAM 100ing Firewall
End-user Support
IT Asset management with proper documentations.
Ensured Network, System and data availability and integrity through preventive maintenance and upgrades
EDUCATION
2016 NETWORK ENGINEERING (Training Only)
Indiaoptions Software Pvt. Ltd – Thrissur, Kerala
CCNA(R&S)
CCNP (R&S)
MCSE (2012 Server Infra)
Hardware (Assembling & Troubleshooting)
2013 – 2016 BACHELOR OF COMPUTER APPLICATION (Full time) Mahatma Gandhi University, Kottayam (TR01271310306) PERSONAL INFORMATIONS
Date of Birth : 10th January 1995
Gender : Male
Marital Status : single
Nationality : Indian
Current Loc : Kuwait
Skype ID : ***********@****.***
DECLARATION
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. KUWAIT TOM DAVIS