Contact Details Account Executive

RESUME

Moeez Hasnain

CONTACT DETAILS

To join an esteemed and reputed organization with professional environment to enhance and utilize my abilities to seek a path leading to growth oriented, challenging and rewarded career.

Mobile:

+92-310-*******

Email:

Moeezhasnain219@gm

ail.com

PROFESSIONAL EXPERIENCE SKILLS

Oct 2019-

To date

International Collection Specialist

International Credit Information Limited (ICIL)

• Debt Collection /Recovery

• Negotiator

• obtaining judgements and handling enforcement action

• Customers’ support and relationship

• Credit Control including legal and insolvency proceedings

• Lead Generation

• Developing contacts and building relationships with clients

• Preparation and recommendation of strategies for recoveries

• follow-ups to implement remedial strategies for recoveries

• Negotiations/meetings with customer

• Engaging Calls to Action Key to Lead Generation

Multi-tasking

Data-Confidentiality

2018- 2019

1 year

OPERATION AND ACCOUNT EXECUTIVE

ICIL PVT LTD

Key responsibilities:

● Sale Invoices:

- Preparation and maintenance;

- Posting in accounting software; and

Record management.

• GENERAL ACCOUNTS:

- PREPARE AND MAINTAIN:

- BANK PAYMENT VOUCHERS

- BANK RECEIPT VOUVHERS

- JOURNAL VOUCHERS

• Customer:

Innovative

Problem Solving

Team Management

Communication &

Negotiation Skills

- Managed Customer Retention by providing Excellent Customer Service & Client Satisfaction

- Client Relations & Communication

- Handle client issues and enquiries

- Generating new business, meeting with Clients on their premises

- Assist in customer issues and complaint resolution

- Lead online dealings with foreign Clients

MAY-2018

TO SEP-

2018

4 months

JAN-2018

TO APR-

2018

4 months

RECOVERY OFFICER AND ENGLISH TRANSLATOR

International Credit Information Limited (ICIL)

● writing and editing copies

● preparing summaries

• Using software and applications to upload content

• follow-ups to implement remedial strategies for recoveries

• Preparation and recommendation of strategies for recoveries MARKETING EXECUTIVE

International Credit Information Limited (ICIL)

● Customers’ support and relationship

● Telemarketing & branding

• Plan and execute email marketing campaigns

• Develop strategies to improve email channels in all areas

• Develop standard procedures to execute email campaigns.

• Evaluate team performance and schedule job trainings to team members

• Assisting the marketing team and supporting the marketing team with marketing activities

• Conduct market research and cold calls to identify prospects and customers and actively seek out new sales opportunities

• Managed Co-ordination between Client and Team

• Managed Customer Retention by providing Excellent Customer Service & Client Satisfaction

Decision Making

Presentation Skill

Excellent oral and

written Communication

skills.

Interpersonal

Business Development

Effective

Communication

EDUCATION

LANGUAGES

Commence in sep-

2020

Class of 2017

Barrett Hodgson University

MBA – Marketing & HR

ILMA University

Bachelors in Business Studies(Hon’s)

English

Urdu

PROFESSIONAL STRENGTHS

• Exceptional People Management Skills/ Leadership Ability

• Ability to influence and negotiate

• Customer Relationship Management skills

• Good listener and has excellent problem-solving

skills

• Ability to handle pressure and work on tight

deadlines

• Energetic and self-motivated team player/builder.

• Performs in both independent and collaborative

work environments.

ACHIEVEMENT & CERTIFICATES

Hafiz-e-Quran*

Certificate in QURAN Learning Course

QURAN Academy Defence-2013

Certificate in Information Technology

(CIT)

Skill Development Council – 2007

I.E.L.T.S & Basic English language

Sun Chambers-2012

Volunteering In Youth Club Karachi &

ILMA Placement Society

Basic Arabic & French

Academy of Defence-2013

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