Assistant Customer Service

Manoj Kumar Kkepuram

Al Qasmiya, Sharjah

Mobile: +971**-*******

Email address: *********@*****.***

Career Objective:

Challenging career advancement in a progressive organization that offers an opportunity for continuous growth. To utilize my skills efficiently, enabling personal growth and to contribute towards the growth of the organization. To realize my potential, evaluate it to excel in my performance.

Hall Marks:

• Excellent communication skill.

• Self-motivated, confident, enthusiastic and quick thinking.

• Quick at learning.

Highly responsible.

Work Experience:

1. LG ELECTRONICS GULF FZE, (TECOM) Dubai, UAE.

Position: PRO (General Affair Department)

Dubai Chamber and Customs

2011 - at present

Duties and Responsibilities:

Submit and Processing Employment & Family visa.

Submit Business visa processing in various consulates, dealing with Consulates and Embassies.

Apply all types of tourist visa for the clients.

Co-ordinating and Processing Government related works (Etisalat, Du, RTA, DEWA).

Arranging labour and immigration paperwork and approvals.

Dealing with Logistics & Chamber works.

Manages the timely renewal of all employment visas and company related licenses. 2. VAN OORD GULF FZE Jebel Ali, Dubai, UAE.

Position: PRO & Admin Assistant (HR Department)

2006 – 2011

Duties & Responsibilities:

• Government related works.

• Arranging visa to different consulates.

• Dealing with customers, communicating, handling telephones lines.

• Day to Day banking activities.

3. AL HABTOOR MOTORS Dubai, UAE

Position: Service Advisor From 1996 – 2006

Duties & Responsibilities:

• Customer service.

• Making Job Cards, Invoices and Estimates.

• Dealing with mails.

Educational Qualifications:

Bachelor of Arts from Calicut University.

Pre-University Degree from Calicut University.

SSLC from Kerala State Board.

Computer Knowledge:

Thorough knowledge of MS Word, MS Excel and Internet tools. Credentials:

• Effective time management & decision making skills.

• Energetic, hardworking, honest and optimistic.

• Self-motivated.

• Enjoy learning & adopting new challenges.

• Good listener.

• Can also work under pressure.

Personal Details:

Date of birth : 14th March 1973

Sex : Male

Nationality : Indian

Marital Status : Married

Visa Status : Employment

Languages known : English, Arabic, Hindi and Malayalam Personal Interests : Cricket, Football, Reading

Driving License : Holding a valid driving license

Passport No. : J5961083

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