Customer Service Front Desk

Anita White

***** ******* *****

St. Louis, MO **137

Phone 314-***-****

***************@*****.***

SKILLS and EXPERIENCE

o Over 20 years of office work experience in different settings o 15 years of retail and customer service experience o 7 years in hotel service as auditor and front desk clerk o Bank telling and accounting background

o Microsoft Word computer skills

o Strong customer service background with conflict resolution skills o Telephone skills in customer service and marketing o Ability to manage multiple tasks and prioritize

o Consistently meets quality and time line standards WORK HISTORY

2010 –present, Homemaker and Caretaker

Tax Season 2008-2010, Jackson Hewitt/H&R Block, Tax Preparer September 2006- August 2007, GE Finance Company, Office/File Clerk o May 2006-December 2006, Amoco Gas Station, Cashier and Auditor o February 2005- September 2006, Famous Barr, Sales Clerk o February 2005 – September 2006, Comfort Inn, Night Auditor o 2003-2005, Kim’s Kids Daycare, Daycare Attendant o 2002-2003, Holiday Inn, Night Auditor

EDUCATION

o Destiny Computer Learning Center, Palmdale, CA, Business Management and Computerized Accounting Certificate

o Saint Louis Community College, credits towards Business Administration o Sumner High School, GED