Healthcare Administration

Christina Flores

Available Immediately

San Diego Ca 92107 951-***-**** ******************@*****.***

https://www.linkedin.com/in/christina-foster-44a556104

Executive Summary

Commitment Leadership Integrity

Highly experienced bi-lingual professional with a record of successfully supporting private and federal programs incorporating a wide range of administrative applications, including but not limited to Human Resources, Accounts Payable, Operations, Business department management. An effective communicator, analytic and strategic thinker with the highest level of professional standards and personal integrity.

2019-2020

Comfort and Peace Hospice, San Diego, CA

Office Manager

Implementation and management of brand-new hospice company.

In first 90 days structured and trained 40 plus employees for a patient census 0 to 80 and growing.

Customer service and gratitude being our highest priorities.

Process payroll, manage scheduler and intake for business development, assisting the CEO with all accounts payable duties.

Managed all human resources issues from payroll, choosing and regulating company insurance plan to onboarding and offboarding.

Initiated all staff meetings and team building exercises. Working closely with the CEO regarding all business development.

Trouble shooting all issues both clinical down to technical problems with IT.

Maintaining relationships with facilities our patients are in and being on call during weekends to assist in any patient or employee issues.

Auditing charts and making sure we are compliant with Medicare Part A benefit standards.

2017-2020

Seaport Home Health & Hospice, San Diego, CA

Human Resources Coordinator/ AP/ Payroll Operations Analyst

Provided administrative support for Home Health and Hospice Company.

Leading recruitment process for staff and administrative positions.

Writes and posts job openings and coordinates the placement of recruitment ads.

Oversees and maintains paper and electronic recruitment records and employee confidential/non-confidential files.

Reviews applicants for qualifications, participates in interview process, assists with candidate selection and salary determination.

Reviews hiring requests for compliance; extends offers. Follows up with departments weekly or as needed to ensure recruitment needs and hiring policies and practices are being met, providing excellent customer service.

Managing of all accounts payable process and fulfillment of payment. Ensuring cost expectations are met or trimmed.

Tracks, audits, corrects, and processes payroll for 60+ employees. Reviews, analyzes productivity of employees by Worker Productivity system.

Coordinates/ensures coverage for Customer Service

Assistant for breaks/absences/vacations/busy times. Abides by California compliance policies as well as HIPAA compliance and company policy.

2016–2017

United States Federal Government

Department of State

U.S. Embassy Windhoek, Namibia

Clearance: Secret/SCI.

Political And Economic

OMA

Provided administrative support for Political, Economic and Commercial Officers.

Drafted routine correspondence to Host government (Namibian), draft cables, and proofread draft documents prepared by the officers.

Provided logistical support and, as needed, served as site/control officer for VIP visits. Assumed responsibility for safeguarding classified and sensitive material in the section.

Made appointments and set up transportation for the officers. Planned, prepared and set-up conferences, events for Political and Economic Offices with related departments and external departments.

Tracked taskings from Washington and the Ambassador/Deputy Chief of Mission. Manage tasking list for the office.

Prepared schedules for visitors and assist officers with planning work-related trips.

Maintain the sections electronic contact lists.

Assist and cover for Ambassador and DCM OMS’ when necessary.

Collaborated on and led projects with internationally dispersed teams and with key engagement partners, reinforcing key partnerships.

Provided thought leadership, training, project management and real time execution on critical initiatives across all divisions.

2016

United States Federal Government

Department of State

U.S. Embassy Guatemala City, Guatemala

Clearance: Secret/SCI.

Security Escort WAE

Provided secure escort services for different projects under the supervision of Facilities Manager, by monitoring and escorting of unclear personnel into controlled access areas (CAA).

Maintaining high integrity and confidence throughout projects.

Making deposits on behalf of FMO, administrative duties when Facilities manager is away.

Being available at a moment’s notice to ensure unclear personnel is securely escorted given an emergency.

Applied rules of confidentiality in maintenance, protection and release of classified documents.

2013- 2014

Sonata Hospice and Cadence Hospice, Mira Mesa, CA

Regional Accountant and Admissions Coordinator

Regional accountant and admissions coordinator for two growing Hospice sister facilities.

Management of business office and admissions. Oversight of all positions in office.

This includes but is not limited to clinical logistics, human resources, pharmacy, accounts payable, accounts receivable, and inventory.

Collected and analyzed data according to the organization’s objectives.

Communicated data driven insights and recommendations in a persuasive manner that influenced decision-making processes.

Facilitated creative collaboration by bridging objectives between cross-functional organizations.

In the year I was employed for said company I saved the company a quarter of a million dollars through the major pharmacy collaboration project, as well as monthly accountability of staff expenses and budgeting.

2013

Poway Healthcare Center, Poway, CA

Administrative Secretary and Admissions Assistant

Greeted clients and/or vendors that may visit the office.

Assisted with the admissions process, gave tours of the facility, flexible and competent in helping every department.

Wrote morning report, Census Detail Reporting, expense report, point of contact reporting.

Foreign Languages

Proficient in Spanish

Education

California College San Diego

2017- 2020 BACHELORS IN HEALTHCARE ADMINISTRATION

Professional Organizations and Affiliations

Habitat for Humanity International, various volunteer opportunities while living abroad. During COVID quarantine started succulent arrangement company www.bombshellsucculents.com

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