Goal motivated people person

Sophia Bray

• 406-***-**** •

******.*****@*******.***

CAREER OBJECTIVE

An experienced and professional bartender and event server, passionate about providing amazing hospitality in every kind of setting. An expert in predicting guests needs and adapting to circumstances in high pressure situations. Eager to expand my knowledge in all areas of the hospitality industry. AREAS OF EXPERTISE

•Customer Service • Social Media • Digital Content Strategy• Event Planning • Management • Content Creation

•Team and Project Leadership, Coaching, and Mentorship• Public Speaking • Scheduling • Computer/Office Knowledge PROFESSIONAL EXPERIENCE

Kelly’s At Southbridge Scottsdale, AZ • 03/2018 - Present Bartender

Principle Achievements:

• Promoted to bartending within the first year

• Developed high volume, cocktail serving skills

• Refined fine dining table service

• Certified trainer

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RNR Gastropub Scottsdale, AZ • 02/2017 - 04/2018 Server

Principle Achievements:

• Delivered exceptional services by greeting and serving customers in a timely, friendly manner.

• Educated guests on all our services and menu options with a thorough knowledge of the menu and ingredients.

• Performed all side work and cleaning duties assigned to me. Zipps Sports Grill Scottsdale, AZ• 01/2017 - 05/2017 Bartender, Server

Principle Achievements:

• Crafted multiple drink specials with bar team that brought in regular guests

• Moved to a shift lead position within one year

• Preformed all opening and closing restaurant duties Sorella’s Scottsdale, AZ • 07/2014 - 05/2016

Stylist, Co-Owner

Principle Achievements:

• Promoted and sold salon services and products.

• Operated POS system effectively to keep accurate records and assist with taking payments from all clients.

• Created repeat business by developing long term relationships with regular clients

• Completed manual and computerized scheduling, bookkeeping, and inventory management procedures.

Sophia Bray • Page 2 • ******.*****@*******.***

Sandbar Mexican Grill Scottsdale, AZ• 10/2012 - 08/2014 Event Coordinator

Principle Achievements:

• Organized large party reservations and service needs.

• Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

• Appropriately suggested additional items to customers to increase restaurant sales

• Demonstrated awareness of liability issues and the law by confirming legal drinking age and discontinuing service to overly intoxicated guests.

• Inquired about guest satisfaction anticipated additional needs and happily fulfilled requests.

• Correctly calculated charges, issued bills and collected payments

• Prepared the buffet and salad bars for dinner service

• Maintained a professional appearance and communications to all inquiring customers.

• Promoted and endorsed the company to bring in new business.

• Answered phones and relayed messages accordingly with full professionalism. Accomplishments/Extra-Curricular Activities

Principle Achievements:

• Aveda ‘Premier Talent’ recipient

• Avid dog enthusiast

• Comedy movie connoisseur

Education Experiences

Cosmetology License

Aveda Institute

Phoenix, Arizona

December 2015

Dog Trainer Certification

Animal Behavior College

Phoenix, Arizona

November 2018

High School Diploma

Mountain Pointe High School

Phoenix, Arizona

May 2013

References

References available upon request.

Contact this candidate