Manager Assistant

Nancy A. Johnson

**** ******* ***** *** *******@*****.*** Gainesville, Ga 30507 276-***-****

Organized self-starter, congenial team player and articulate communicator with good business instincts, refined interpersonal skills, and professionalism to establish credibility and gain the confidence of others. Years of hands on experience in managerial positions with a steadfast focus and discipline to master new responsibilities in a multi-tasked environment. I possess a strong work ethic and drive to succeed, an altruistic nature, and a passion for serving the community.

Experience

Floral Business 1989-2020

Owner/Operator

• Established successful floral business home based and commercial with a sizable customer base

• Supervised and trained employees

• Managed bookkeeping, payroll, inventory, and timely delivery of product to optimize customer service

• Analyzed and balanced sales against product and operational cost

• Planned and organized weddings and other special events within budget and on schedule

The Women’s Center 1999-2004

Adult and Child Advocate

• Provided and coordinated direct counseling and advocacy services to victims of sexual assault along with family and friends

• Improved the efficiency, timeliness and accuracy of the computer-based tracking system for center stats using Microsoft Word and Excel

• Worked collaboratively with Police, Prosecutors, and Hospital staff to assist victims

Community Educator/ Volunteer Coordinator

• Continually examined processes, methods, staff development, and community relationships for ways to enhance and enrich program

• Trained and certified all volunteers and new staff members

• Developed and distributed an effective promotional Community Education brochure Using Microsoft Publisher

Edwards Super Food Stores 1994-1998

Floral Manager

• Managed a busy, full- service floral shop, catering to special events and daily consumer needs

• Doubled customer base, building a strong following of repeat business

• Generated schedules to meet customer needs against budget constraints

• Implemented a successful marketing campaign through creative displays, signage and merchandising

• Promoted from Assistant Manager in 1995

Fishers Big Wheel 1985-1990

Soft lines associate

• Maintained soft line departments appearance, ensuring displays and racks remain in good order

• Implemented corporate business floor plan

• Created displays to showcase merchandise

• Stocked, priced and organized stock in department and stock room

• Assisted customers in their purchasing, and provided positive interactions with customers

• Worked hard lines department when needed

Community Service

Vice-Chairperson, Windham School Readiness Council

• Provided leadership and participation in action teams, serving on town wide council

• Appointed by Town of Windham First Selectman to assure optimal development for all children, birth to eight years of age

Vice-Chairperson, Early Care and Education Design team

• Advised town regarding needs, quality guidelines and implementation plans for new services for children

• Developed criteria for quality of early care and education needs

Steering Committee

• Met and delegated work duties to various teams within the council

• Successfully helped raise $600,000 in grant funding and carefully managed and tracked the effective use of monies to meet grant requirements

• Developed and wrote grant proposals and request for proposals (RFP’s)

• Oversaw contract management of state funded school readiness program for over 100 spaces for three-and-four-year-old childcare programs

Activities

• Designed total remodel of detached garage into a two-bedroom one bath home.

• Have performed many tasks to remodel homes, including but not limited to framing walls, laying tile, building and installing cabinets

• Proficient working with wide range of hand and power tools

• Experience with oil, latex, stain and chalk paint

• Woodworking

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