ROBYN C. HAYSBERT
*********@*****.*** 202-***-**** linkedin.com/in/robyn-haysbert-aabb9138
PROFILE OF QUALIFICATIONS
Experienced payroll manager and results-driven leader. Utilized my work experiences and skill sets associated with managing and coordinating payroll, accounting systems and analyzing clients’ data for auditing purposes.
AREAS OF EXPERTISE
Payroll Accounting ADP/PayExpert NovaTime Paycor/Perform Peachtree Accounting System Decision Making Cross Functional Training Multi-State Payroll Processing Time Management Customer Satisfaction Microsoft Office Applications Accounts Payable/Receivable Detailed-oriented Verbal and Written Communication
PROFESSIONAL EXPERIENCE
PAYCOR, Cincinnati, OH
Shared Services Support Specialist Oct 2018 – Oct 2019
Analyzed and completed configuration of clients’ employees in Paycor’s software platform, while meeting high standards for timeliness and accuracy. Maintained in-depth knowledge of Paycor’s products, features and usage.
• Responsible for coordinating with the Implementation Consultant, Project Manager and/or Data Team associates, to verify receipt of all necessary information and forms from each client’s specific needs and implementation timeline.
• Reviewed new account setups by Front End associates and identify any errors which need to be corrected.
• Maintained documentation of errors identified, and collaborated with internal parties to aid in resolution.
• Validated every service requested by the client and reviewed the sales agreement included in the account layout.
• Recorded and maintained account status in Paycor’s project management software, and clients’ account setup portals.
• Worked in a team environment, with positive working relationships together with a diverse group of people.
CM PERSONNEL/PAYCOR, Cincinnati, OH
Shared Services Auditor, Contract Feb 2018 – Oct 2018
Responsible for analyzing and reviewing client data to ensure proper functionality and quality of information provided.
• Resolved data discrepancies as a result of testing and/or initial production activity within the software.
• Analyzed and converted company’s information to Paycor payroll systems in the Implementation Shared Services department.
• Verified client data regarding the correct name, social security number, DOH, DOB, address, phone number, sex (M/F), tax setup, direct deposit (routing & account numbers), 401k deduction amounts, and health insurance information.
VERITUDE/FIDELITY INVESTMENTS, Covington, KY
Quality Auditor III, Contract July 2017 – Feb 2018
Responsible for the periodic, independent, documented verification of activities, records, processes and transactions to determine their conformity with the requirements of Fidelity Quality Management System.
• Inspected complex transactions for accuracy and completion based on pre-written guidelines.
• Enabled business partners to provide world-class quality to clients by leading to reduced risk and enhanced customer experience.
• Documented, audited, escalated questionable findings and shared insights with analysts, peers and manager on a weekly basis.
• Accountable to audit goals based on an internal KPI Scorecard.
ROBYN C. HAYSBERT *********@*****.*** PAGE TWO
CHESAPEAKE BAY SEAFOOD HOUSE ASSOC. LLC, Vienna, VA Payroll Administrator Nov 2015 – July 2016
Managed and coordinated all activities of Sage Abra Suite and Employee Based System (EBS) payroll systems.
• Processed biweekly payroll, managed payroll functions, compiled statistics, records, and spreadsheet analysis.
• 100% payroll processing completion.
• Completed all aspects of garnishments, tax levies, student loans and child support orders.
• Critical thinker and self-starter with ability to handle sensitive and confidential information with discretion.
• Produced payroll reports in Abra and EBS payroll systems.
• Worked in a fast-paced, time-sensitive environment; utilized communication, organizational, and analytical skills while prioritizing tasks for 1500+ employees.
ROBERT HALF/CHESAPEAKE BAY SEAFOOD HOUSE ASSOC. LLC, Vienna, VA Payroll Administrator, Contract Oct 2015 – Nov 2015
Managed and coordinated all activities of Sage Abra Suite payroll system.
• Processed biweekly payroll, managed payroll functions, compiled statistics, records, and spreadsheet analysis.
• 100% payroll processing completion.
• Completed all aspects of garnishments, tax levies, student loans and child support orders.
• Critical thinker and self-starter with ability to handle sensitive and confidential information with discretion.
• Produced payroll reports in Abra payroll system.
• Worked in a fast-paced, time-sensitive environment; utilized communication, organizational, and analytical skills while prioritizing tasks for 1500+ employees.
WRAP & SEND SERVICES LLC, Cincinnati, OH
Payroll Manager Sept 1994 – Dec 2014
Managed and coordinated all activities of ADP/PayExpert Payroll systems and Paycor/Perform Payroll systems.
• Processed weekly and biweekly payroll along with supervising and training payroll clerks.
• 100% payroll processing completion.
• Managed every payroll function, compiled statistics, records, and spreadsheet analysis.
• Completed all aspects of garnishments, tax levies, student loans and child support orders while also retaining knowledge of multi-state payroll tax laws.
• Critical thinker and self-starter with ability to handle sensitive and confidential information with discretion.
• Compiled and prepared health/life insurance, 401K deductions and employees’ benefits.
• Produced payroll reports in ADP Reportsmith, ADP Reporting, NovaTime timeclock software and Paycor Reporting.
• Interpreted company policies and government regulations in connection with Payroll processing procedures.
• Worked in a fast-paced, time-sensitive environment; utilized communication, organizational, and analytical skills while prioritizing tasks for 200 – 2000 employees.
EDUCATION
Associates Degree, Accounting, DeVry University, Chicago, IL
PROFESSIONAL MEMBERSHIP/AWARDS RECEIVED
The National Society of Leadership and Success Sigma Alpha Pi Honors program (2011-2015)
COMMUNITY INVOLVEMENT
Matthew 25 Ministries Volunteer, Crossroads Justice Team Member, Marriage Class Facilitator, Lupus Walk Volunteer, Avon Walk for Breast Cancer Volunteer, Toys That Touch Treasurer, Cinergy – Indianapolis ExpoVolunteer, Western & Southern Insurance – Multiple Sclerosis Walk Volunteer.