Justin Burrage
**************@*******.*** • LinkedIn • Las Vegas, Nevada, 89117 • 702-***-****
Director of Sales
Sales Planning / Market Research & Trend Analysis / Contract Development & Negotiations
Territory Growth Plans / Cross-cultural Communication / Marketing Strategies / Diverse Products & Services
Vision-driven, results-oriented, and energetic professional with extensive experience in charting out sales and account development strategies, and contributing towards enhancing business volumes, revenue, and profitability norms in global and fast-paced environments. Demonstrated success in realizing win-win outcomes through developing sales plans, managing accounts, analyzing customer needs, and identifying innovative business solutions. Solid track record of success in securing key clients and increasing product penetration to grow market share. Strategic leader with year-over-year success in allocating company resources to maximize collaboration, efficiency, and creativity in building and maintenance of consistent branding and corporate identity. Provide situational leadership while working with diverse teams to accomplish goals and attain sales results. Excellent problem solver with strong communication, interpersonal, and decision-making skills. Able to accept constructive criticism while remaining calm under high-pressure working environment. Proficient in CRM Platforms.
•Sales Development Strategies
•Client Relationship Management
•Lead Generation / Sales KPIs
•Client Acquisition / Retention
•Product Demonstration
•Business Development Plans
•Sales Program / Event Planning
•Go-to-market Strategies
•Team Building & Leadership
Career Experience
Vistana Signature Experiences, Cancun, Mexico, QROO 2010 – 2019
Director of Sales
Defined and set sales targets, assigned tasks to team members, and provided leadership support to achieve and exceed individual and mutual sales targets. Fostered lucrative working relationships with customers to build positive rapport of the company and ensure repeat business. Identified and capitalized on business opportunities, developed go-to-market plans, and acquired potential customers to achieve business profitability. Orchestrated robust strategies for team members, executives, and customers to build a strong foundation for results-driven sales plans. Prepared schedules, assigned duties and tasks to team members, identified underperforming individuals, and promoted a productive working ambience to retain top talent.
Played an instrumental role in generating more than $12 million net sales on an annual basis by developing and implementing effective sales strategies.
Led a team of 150 sales specialists, assessed performance, evaluated training needs, and conducted training sessions to improve productivity and efficiency.
Drastically augmented sales by 15% through nurturing and maintaining relationships with customers and utilizing proactive sales approaches.
Earned the status of #1 sales office in company on a consistent basis by demonstrating utmost dedication and continued commitment towards sales excellence.
Blue Haven Pools & Spas – USA, Houston, Texas 2005 – 2010
Regional Sales Manager
Planned and organized successful promotional events and trade shows to interact with industry leaders, customers, and competitors, and promoting business products and services. Evaluated team performance on an on-going basis by initiating improvement plans, analyzing data, and delivering training.
Maximized customer satisfaction index ratings by 50% through delivering exceptional customer service, identifying and resolving problems, handling complaints, and answering queries in a courteous manner.
Contributed efforts towards achieving the first ever #1 National Top-Grossing Sales Award for the Houston region by achieving the highest annual sales volume and territory growth.
Provided hands-on support in accelerating new construction sales by 23% within one year.
Early Career Experience
KB Home, Dallas, TX
Regional Sales Manager
Established high-impact sales plans and set territory quotas. Trained and mentored 20 sales associates on product specifications, sales incentives, selling techniques, and customer satisfaction. Optimized customer satisfaction ratings by 20% through providing impeccable customer service and identifying and addressing diversified needs.
Finalized audits, resolved problems, trained staff members, and implemented action plans, which resulted in achieving regional sales goal of $10 million.
Education
Bachelor of Science: Business Management
Letourneau University, Tyler, Texas
Associate of Arts
Tyler Junior College, Tyler, Texas