Software Tester

SAMUEL ADESHINA ABATAN

Address: No **b Oworo Road, Oworoshoki, Lagos.

Tel.: (234)70-62037543 (234)818-***-****

Email: ************@*****.***

LinkedIn: https://www.linkedin.com/in/abatan-samuel-adeshina-9b16b2124/

PROFESSIONAL SUMMARY

An IT professional with strong background in implementation, supporting, deployment, integration and maintaining systems, windows servers and applications. Poised for next level success in a

competitive and fast paced environment as System/Quality Assurance Analyst with exceptional work ethic.

KEY SKILLS

ERP Application Support

Active Directory/Windows Server Configuration & Maintenance

Network Administration & Support

Project Management

Experience in Manual Testing for Software Quality Assurance (SQA)

Clear reporting and good communication

Experience in Black box, functional, Usability testing, Regression and End-to –End Testing

Good Knowledge of Automation Testing using Katalon Studio

Strong Expertise in Load and performance testing with JMeter

Experience in Mobile Test Automation using Appium

Proficient in Defect Management and Defect Triage

Sound knowledge of quality assurance procedures and methodologies

Understanding of Software Testing Life-Cycle

Excellent skill Defect and Test Management Tool (JIRA)

Basic knowledge on Java Programming

Understanding of Software Development Life-Cycle

Good knowledge about API Testing using Postman

PROFESSIONAL EXPERIENCE

INFORMATION TECHNOLOGY SUPPORT OFFICIER

FESTIVAL HOTEL AND CONFERENCE CENTRE. SPA LAGOS, NIGERIA (FORMER GOLDEN TULIP, FESTAC LAGOS, HOTEL & CONFERENCE CENTRE)

(A subsidiary of UPDC Plc - 345 sellable rooms) March 1, 2018 -Till Date

Organizes appropriate training and support for users with the aim of improving their knowledge on business application in order to increase productivity. Monitors and ensures connectivity on Local Area Network (LAN), Responsible for installation, maintenance, support, troubleshooting, configuration, and Network security. Ensures proper backup is in place and taking and disaster recovery plan is been carried out every quarter. Works with the IT manager to implement IT policy and service level agreement (SLA).

KEY ACHIEVEMENT

Deployed over 15 systems to replace the obsolete systems within 2 months

Reduced monthly cost of Internet Service Provider (ISP) by 10% with additional bandwidth added to the existing bandwidth.

Successfully implemented over 100 Ethernet port projects in offices within 7 days.

Created firewall rules to effectively manage staff working hours on the internet.

Refurbished the data center to expected standard within my first 3 months

Technically solved IP conflict on the network by extending the Subnet mask/IP address

Performance Highlights

Configures, tests, and maintains WAN equipment and related services.

Liaises with vendors and assists the Head of IT in the coordination of project-related activities.

Develops, maintains and implements network support, and archiving procedures

Performs backup and restores procedures.

Provides technical support to system /Application users.

Manages requests for IT application access, ensuring full compliance to agreed security policies and

procedures.

Responsible for servers, network, and email management.

Troubleshooting technical problems and implementing solutions.

Responsible for Installation and implementing windows and MAC software.

Maintains system performance by carrying out system monitoring analysis.

Monitors internet up-time and down-time.

Provides support services to the guest.

Manages Telecommunication equipment such as: PBX, Intercom Boxes.

Maintains network infrastructure.

Responds to users’ requests and concerns about software and hardware.

Maintains hardware and software updated inventory including the documentation.

IT SUPPORT

DANKANI GUEST PALACE HOTEL

NATIONAL YOUTH SERVICE CORPS SOKOTO STATE, NIGERIA January 2017 – December 2017

Provided 1st to 2nd line helpdesk support over the telephone for all desktop Applications and handled guest complaints. Documented procedure manual for desktop applications,

Responded appropriately to problems faced by end users, determined the sources of system problem and took corrective actions where necessary. Notified other IT personnel for problem resolution.

Assisted in the training of business managers on newly deployed system, trained new employees and/ or transferred staff on the use of the business application.

Supported IT project implementation. Also participated fully during IT project deployment, thereby ensured that project requirements were readily available to solution providers.

Documented and prepared periodic report on the events/activities, deliverables issues and problems during IT project implementation

FREELENCER

INFORMATION TECHNOLOGY OFFICER

NIGEOCOM SERVICES LIMITED LAGOS, NIGERIA JANUARY 2020 TILL DATE

Identifies, diagnoses and resolves network problems.

Manages the official company website

Provides desktop, E-mail and windows operating system support.

Troubleshoots technical problems and implements solutions.

Set up virtual meeting when called for

Provides support to users as escalated.

Set-up of computer systems for staff.

Prepares report of the IT environment and IT infrastructure to the Managing Director.

Quality Assurance Testing

Exploratory and Functional Tester

BugFinder March 2020 -Till Date

Performs exploratory and functional testing on web and mobile application

Raises bug in a clear and reproduce approach

Provides crash logs from mobile device when raising any crash related issues

Logs bug appropriate to their severity and impact

EDUCATION

Bachelor of Education in Computer

Ekiti State University, Ado- Ekiti, Ekiti State 2016

Senior School Certificate Examination

Lagos State Government Senior Secondary School Otto-Ijanikin Lagos State 2010

CERTIFICATION

MICROSOFT AZURE

Azure Fundamentals (AZ 900) in view

International Cybersecurity Institute (ICSI)

Certified Network Security Specialist (CNSS) May, 2020

Certificate of Completion

In-Dept Software Testing Training Course (Udemy) 2019

Sophos Certified Administrator

Sophos Central (Endpoint Protection) and XG (Firewall) 2019

Certificate of Participation

ISACA cybersecurity workshop 2018

Certification of Competence

CCTV installation 2018

Certificate of National Service

National Youth Service Corps, Nigeria 2017

Professional Diploma in Computer Networking (N+)

Affiliated to Abubakar Tafawa Balewa University of Technology (ATBUT) 2017

Certificate in introduction to cloud computing

IEEEx, an online learning initiative of IEEE via edX.org. 2015

Certificate in Desktop Publishing

Johtech International Institute of Technology 2011

AWARDS

Employee of the Month - Festival Hotel, Conference & Spa January, 2020

Employee of the Month – Golden Tulip Festac Lagos, Hotel & Conference Centre August, 2018

SOFTWARE

Postman

Katalon

Jmeter

Selenium

Veritas DLO (Desktop Laptop Options)

VingCard

Pabx

Micros / Simphony

Opera PMS

Infor SunSystem, Sage

Microsoft Office

Microsoft Dynamics, Microsoft Office 365

PERSONAL INTEREST

Sports, Games, Problem Solving

REFERENCES

Reference to be provided on request

Contact this candidate