Fibr Design Engineering,Program manager Telecommunication,OPE Manager

TOYEB HOSSAIN

Sibley avenue, Toronto

Contact phone: 647-***-****, E-mail: *******.**@*****.***

Innovative idea driver with over 12 years of multinational experience in wireless RAN and wireline fibre optic HFC & HFW network for OPE and IPE design, lab-testing, estimation, acquisition, architecture planning, construction, implementation, maintenance, and troubleshooting. Target oriented and accomplished telecommunication design and program management professional (specializing in Cable Architecture Design and RAN deployment Management) blended with hands on expertise on access network RAN design build, over 600km fibre estimate, merger asbuilt record coordination, design, builds and end to end testing, FTTx/GPON/EPON/XGS-PON and TDWM-PON consultation, aggregation network analysis and budgeting, RFP execution, cost effective fibre transport product recommendation, DWDM/Small Cell design and deployment recommendation, far reaching special projects with a 5-20 years vision of fibre network access evolution with engineering standards and cost benefit recommendations. Appetite for business analysis with sustainable fibre muxing technology, mentoring new personnel, real-time cable records management, disaster recovery management, strategically collaborate with multiple internal engineering teams and established strong vendor relationships to be able to succeed within fast-speed environment. Possess outstanding analytical capabilities and demonstrated talent to provide comprehensive support, solid multi-tasking and time management skills to design, estimation and evolution of new cable architecture Design & Build model, Access Network and RAN Small Cell cross regional and complex multiyear national programs.

Career Accomplishment

>By challenging status quo, looked for new and innovative solutions to engineering problems, achieved Program CAPEX savings of 65% per year (approx. CAD 7M) by providing and implementing creative method of Spatial GIS functionality to produce fibre splice package documents, acceptable Optical LINK-BUDGET, develop and maintain GIS database. This helps the Organization to approve long pending budgets for CAPEX issues.

>Constructed AUTO OTDR with OPEX savings of 2 hours per MTTR designing auto detection fault meters for provisioning and service-assurance processes. (Lean Six Sigma, Kaizen).

>Achieved Rogers Customer 1st Award in 2019 for quickest customer fibre access OPE construction and activation, improve team KPI matrix and unify the team members to a common goal which includes Technology innovation team, implementation team, sales, and marketing teams.

>Planned and Constructed large-scale national cable projects with analyzed risk associated and recommended mitigation by effective and timely collaboration with internal and external stakeholders and partners.

>Increased the team productivity by 20% by successfully redesigning benchmark & transparent workflow management which saved 600 seconds of planning time per project package preparation (Kaizen - SLA, SOW)

>10+ years of RAN Wireless Project Management including site rollout forecasting and planning using Waterfall and Agile methodology, Wireless network deployment, Build Fibre connected wireless construction, colocations. Five plus years’ experience in designing and developing delivery of coordinated reports.

>Managed timely delivered a backbone RAN Wireless construction fibre connectivity project by strategically changed repeater station by adhering construction standards and meeting customer timelines.

>Effective supervisor of construction of 8km sub-marine fibre cable deployment (G.655/6) by HDD (horizontal directional drilling, hand-hole and duct planning) over a local river in Orascom Telecom BD LTD.

>Experience in directly managing Director level communication and dotted line reporting for senior management level.

>One plus years of experience as a Program Manager for Telecommunication Access Network programs ranging from $7M to $20M for full scale PMO group.

>Act as a SME for various departments like Planning, Construction, Procurement, Maintenance, Process improvements, DOCSIS migration, CAPEX/OPEX savings under various types of Cable related multiyear infrastructure build SLA programs within the Organization.

> Act as an SME for SpatialNet bug fixing with programmers, find way around to fix SpatialNet functional limitations on exporting cost-effective reports. Define Spatial job posting guidelines to speed up the design for Node activation timelines.

Relevant Experience

Construction Project Manager, Design and Build, American Diesel Engineering, Toronto, Canada

December 2019 – Present (Structured Cabling/Fibre, Communication PM)

>Design and carry out program work plan, design WBS, Roadmap Program Risk Management and adjust as appropriate to meet varying demands and constraints, as per communications installation procedures and customer agreements. Identify required materials, resources, and budgets.

>Manage day-to-day operational elements of assigned program. Ensure program documents and drawings are complete, current, and record appropriately.

>Preserve appropriate health and safety habits associated to job site.

>Collaborate with subcontractors to establish job requests to deliver precise proposals. Ensure flawless implementation by visiting client location for better visibility.

>Establish installation methodology to produce the estimation and as-built records.

>Formulate Program valuations by accumulating all relevant and detailed information on requirements such as equipment, material lists, layout, site conditions etc. Develop the relevant procedures to be used during installation. RFP to read, interpret, review, and change layout drawings using AutoCAD and Visio.

>Assist with the maintenance, development, and utilization of different computer databases for building structured cable management, and estimating, comprising workforce costs.

>From design and estimation perspective, offer advice to the other PM to clarify any concerns or problems that occur during installation. Collaborate acquisition, engineering, supply chain, construction, and operations primes to prioritize and schedule project deliverables.

>Enhance awareness of structures and installation systems by maintaining up to date of current technological changes.

Lead Engineering Specialist, Fibre GIS Planning, Rogers Communication, Toronto, Canada,

Feb 2013 to December 2019 (Durham, Ottawa, Toronto, Mississauga, London, York, Simcoe-Grey regions & National capacity)

>Design/Planning/Record: Management of the Rogers Fibre Network- Fibre circuit assignments, fibre archives and fibre network documentation including fibre IRU records, splice logs, fiber counts and availability, loopback, splice and coupler locations, termination cabinets and panel locations, OTDR traces, loss measurements and other fibre characterization specifications.

>Team Management: Managed regional fibre design teams along with cross functional teams comprised with people from different backgrounds and seniority levels blended with unionized tech employees.

>Budgeting and Forecasting: Managed and performed analysis of and recommendations for different fibre network technical options provide input to the development of the 3-5 to 20 years year network plan and budget.

>Access Network Program Management: Attended and updated in regular meetings with procurement, contractors, and project teams for new fibre design build including existing projects, waterfall reporting, jeopardy analysis and ensure to meet the timeline to achieve different milestones. Collaborate within Architects, Designers, PMO group, Field Engineers, Vendors, Municipalities and Unionized Technicians. Guide and consult in quarterly think-tank, lesson learned and brainstorm sessions (Project Charter, SOW, WBS, Budget, Action logs).

>Strategy, Design and Build Cost Estimation: Review and Approve provided potential Wireless fibre build, Small Cell build cost inside Subdivisions for queries and assign fibres and ports for firm orders, Cable Installation estimation.

>On-Call/Troubleshooting: Managed and shadow regionals designers for Day to day troubleshoot with field technician to keep the database integrity. Develop PAT (provisional acceptance test) scope and criteria for all environmental alarm systems, HVAC, power, security systems, DWDM, layer 2/3 routers, Optical Regeneration systems with respective vendors.

>Disaster Recovery and Emergency Response: 24/7 support during on-call for any fibre outage based on critical customer impacts. Planned Head-End/PoP sites, Data Centres passive equipments layout and backup routing plan.

>Vendor management, Relationship Liaison and Estimation: Made recommendations for various cable products to be used in Rogers fibre network. Maintain vendor KPI and Contractor matrix. Attend yearly Technology and Innovation Fairs to proactively update future industry knowledge. Fibre Planning Category management, negotiation, and performance monitoring. Acted as a National RFP SPOC for liaison between Technical Vendors, Procurement, and regional specialists. Managed multiple aggressive RFP and design construction schedules and responses.

>System IPE/OPE planner and Technician consultation: Review permits application, third party joints, approved construction design, suggest aerial/underground options to ensure fibre diversity options.

>QC and Record Keeping: Lead and maintained internal fibre CAD and GIS database any fibre route shifting and modifications needed for any new construction planned and any day to day unplanned activities. Follow up remedy and resolution with contractors as-built modifications. Develop and maintain a Spatial and Stardraw design database and prepare written documentation for submission to stakeholders and customers. Identify dependency, collaborate with sales teams as required. Established RACI model.

> Conduct RCA meeting, Remedy and lesson learned for fibre related outages with stakeholders, Partners, Change Management and Third party provides.

>Leadership and Technical Decision making: Analyze ROI Fibre build vs Muxing solutions, Architecture Ring Dimensioning, redefine hop repeater distance for fibre connectivity, Established educated automation in fibre design. Prepare EWO, MOP, Fibre Design Roadmap by Kaizen initiatives.

Implementation Planner (Fiber-optic facility), SM Consulting in Contract with All Stream & Cogeco, Toronto, Canada (Supported Allstream/Zayo & Cogeco Cable Network Facilities) July 2012 to Feb 2013

>Designed fiber-optic facility using MapInfo, GIS, NIMS, Visio, SAP and KML merge for Google Earth routing. Worked with AutoCAD, FER and BOM. Atria, Xittel, BLINK and Allstream cable network documentation.

>Prepared Detail Design Package, Installation Packages, Provisional acceptance test documents.

>Subject Matter Expert for interaction with Cogeco fibre network footprint.

>Plan and participate in meetings with various representatives involved in an optical fiber project (Municipalities, developers, customers, telecommunication companies), Monitor projects with clients and management.

Wireless Program Lead, TI/RAN/DAS/Micro Rollout Planning, Implementation, Network Deployment, Orascom Telecom, Overseas, April 2009 to Jan 2012

>Lead Equipment Engineering Multiyear 5G Wireless Program (PTP and STAR topology) and DAS/Micro Cell (HUB-SPOKE and CASCADE topology) cable connectivity, MDU Hybrid Fibre Coax FTTF/C/H/S Nodes activations, Capacity Augmentation and Densification by node segmentation and fibre repatriation, cable deployment to support in-building DAS, Various OC-192/768 Transport Project OTDR/CD/PMD testing, troubleshooting (Long Haul Non-Zero Dispersion Shifted Fibre) and Enterprise Network CWDM MUX deployment.

>Financial budgeting and site construction of 300 Base stations per months as an aggressive rollout plan. Conducted RFP, provided design estimation, record as-built on the design database.

>Planned, Designed, Constructed and Tested more than 400 projects like forced and emergency structured wireless cable relocation.

>Managed vendors, end users, project designers, in-house electrical, mechanical, and control design engineers, which usually includes Tower structured cabling, equipment engineering E1/T1 cross-connect, PAT and Close out documentation and acceptance of Wireless BTS Node B sites, cable tray, fiber runner, Access Control, CCTV, voice and data systems, communications room layout, and building infrastructure.

>Coordinated with fiber manufacturers to look for custom solutions and cutting-edge products to increase cost efficiency for inside building structure cabling wireless systems. Ensure network redundancy and failover design considerations.

>Provided recommendations for implementation procedures. Supervised new engineers and lead a team of personnel at the time of IBS (In-Building Solution), DAS (Distributed Antenna System) & Nano BTS (IP Access) installation, commissioning, and troubleshooting.

>Performed field inspections, and witnessed field acceptance testing, facilitated contractor coordination, reviewed of contract close-out documentation, QC’d invoices and obtained payments.

> Engaged in performance check for worst cells to improve call drop, SDCCH drop, CSSR, TCH congestion, HSR and troubleshoot customer problem. Handled CSR (Customer Service Request) with Siemens, Ericsson and Huawei vendor support. Functional testing, fault findings and integration with dual band implementation.

Wireline Project Lead, GIS Fibre Implementation, Network Deployment, Orascom Telecom, Overseas, March 2007 to April 2009

>Provided Fibre Design Roadmap for equitable saving and minimizing waste. Installation, commissioning, and fault handling on Huawei DWDM OSN6800, NSN surpass hiT-7070 & 7050. Have knowledge on FEC (Forward Error Correction), multiplexing/de-multiplexing, packet switching, amplification, dispersion, SDH, SONET, STM, OC, STS, E1, T1 and DS1. ALU 7750, OME 6500 for EBU terminations.

>Reviewed of the business opportunity and determination of its viability to align organizational standard of acceptable guidelines for Structured cable installation projects.

>Managed material resource, right manpower to get the job done and secure invoice payments.

>Established a trustable relationship with clients, partners and stakeholders by working as a conduit between customer and the organization. Review inventory levels to ensure equipment required for the build program is available. Waterfall and Agile weekly reporting with design build vendors, reviewed SOW and KPI.

>Provided expert support for O&M and restoration of fiber network faults. Performed field works for fault identification with OTDR, OSAs, vector analyzers, BERT & spliced fiber at fault location with splicing machine and measured end to end loss using Power Meter and Laser Source from ODF & Patch shelf and check the RX level of optical interfaces at MUX ports.

>Deployed 750 kilometers Fiber-Optic for transmission and backbone integration. Inclusion of MUX sites in existing live fiber backbone by laying minimum length fiber and making T-Joint in the suitable Hand Hole. Executed fiber planned work at night for minimum traffic impact with flawless groundwork of necessary loopback and connectivity.

>Produced bi-annual reports on fiber backbone namely ODF report and characterization (CD, PMD and OTDR trace) report and execute necessary maintenance work on the route. Daily follow up of fiber patrol supervisors and executed field visit where necessary. Record and drawing update after doing any modification in existing route. Completed pigtail laying and internal patching for new core node, MUX and IP backhaul node integration work and performed line card activation and confirmed end to end connectivity.

>Acted as a SPOC for design, plan, implement, troubleshooting the FTTH/S/P projects. Initiated and established a common standard for Converge Distribution cable packages and design guidelines, consult rollout of inside subdivision construction to save cost and timing.

>Over 200km of Fibre Overbuilds construction experience blended with Ribbon and Loose Tube fibre cable combination. High Density ISP Fibre Management Rack Implementation and Connectivity with OSP Fibre Cables including Central Office POP sites wireless infrastructure commission/decomm of switches and access devices.

>Coordinated and liaised with internal departments and vendors to implement the WDM fiber Products (Corning & DuraLine) as per transmission regulation and report to the manager.

>Surveyed the deployment feasibility, select the best possible route in terms of capex and opex, test, splice, join and connect cables (like copper, fiber optic and LAN) and components

# Software skills: SAP, Salesforce, Spatial NET, Stardraw Design, ArcGIS, MapInfo, AutoCAD, MS Office 2010, MS Project, Power BI, MS G suite, Microsoft Dynamics AX, MS Visio, Linux, Jira, Netcool, Ciena, Nortel, Flash wave 6500, 7500, 9500, ALU 7250, 7750, 7360 products. TNMS for Nokia Siemens Surpass hiT-7070, U2000 for Huawei DWDM & RTN, M2000, PNMS, Cisco.

E d u c a t i o n

> Data Analytics and Virtualization, VBA in Excel, Python, JavaScript, SQL Databases, Tableau, 2020 (pursuing in weekends and online classes)

University of Toronto, Toronto, Canada

> Master of Science in Electronic and Telecommunication engineering, 2011

North South University, Overseas

> Bachelor of Technology in Electronics and Communication Engineering, 2006

West Bengal University of Technology, India (Canadian Equivalency- Four year’s Bachelor – WES, Canada)

Professional and Major Trainings

-ITIL pursuing in 2020

-RCDD pursuing in 2020 (in progress through BICSI)

- Agile Scrum Master Certification, 2020

-Lean Six Sigma with Kaizen, December 2019

-Leading others by Harvard Manage Mentor, Multi-platform DWDM technology to support Various wireline and wireless connectivity October 2018

-Leadership training, Financial forecasting, and Budgeting Jan 2016

-Broadband Transport Specialist, SCTE (design detailed cabling system for new building, POP sites, DAS sites and accommodate design to an existing distributed cable infrastructure), Jan 2016

-Corning, CommScope, Ericsson FTTH Training May 2015

-Training on OTDR, CD/PMD, Ribboning the loose-tube fibre, Cisco, Alcatel, Ciena, Corning, Evertz optical equipment May 2014

-FTTx Implementation, RAN GIS planning, BER test, Spatial Net Database, GIS/CAD, ALU, SA, Ericsson optical equipment training June 2013

-Project Management Professional (PMP) (Completed 48 PDU) Dec 2012

-ERRICSON, NSN, ALU, HUAWEI, NEC (Node B and BSC) site construction management training, 2011

-OSN 2500, 3500, 7500 Operation Administration Training, Huawei July 2011

-Fiber-optic/ Cable Equipment’s and Techniques, BSNL and Dura Line (Goa, India) Apr 2007

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