Professional Summary

Total * years of professional experience including 3.5+ years of experience as a Software Tester in IT industry.

Experience in Analysis, Design, Testing and Documentation.

Experience in writing Test Plans, defining Test Scenarios and Test Cases based on business and functional requirements

Have good experience in Functional, Validation, System, Regression, Unit, Integration Testing and UAT testing.

Well versed with Compliance Regulatory guidelines - WCAG.

Well versed with ICH guidelines and implementation of Good Clinical Practice.

Strong knowledge of SQL in writing queries for database analysis and testing.

Expertise in manual testing on various web and mobile applications and also applications developed on Salesforce.

Working knowledge of automation tool Selenium for regression testing and Postman for API Testing.

Strong experience working with JIRA and TFS. Strong Agile Experience.

Have experience with Microsoft Office Suite, Word, Power point, and Excel.

Technical expertise also includes testing and implementation of SFDC Cloud.

Highly responsible and reliable team leader with strong analytical problem solving skills and initiator in decision making.

A skilled problem solver and can effectively work in both independent and collaborative work environments.

Excellent organizational, communication and interpersonal skills and used to working in pressured environment having strict deadlines

GAP of 10 months – Relocation from India to Canada.

Evoke Technologies April 2017 – Sept 2019nsibilities:

Client: HysterYale

Role: QA Analyst (Salesforce)

Elicit business requirements, functional requirements and Design documents.

Provide ongoing support in the areas of SFDC administration, configuration and project coordination.

Perform Functional, Positive, Negative, Integration, Regression, End to End and User Acceptance Testing / UAT – defining entry & exit criteria.

Extensively involved in writing Test cases and Test plans.

Working with various objects in Sales and Service cloud to test the GUI and its features functionality (record types, profile based page layouts.)

Verification & validation of conversion of Web - Leads functionality.

Reviewing the test cases with the product owner and also with developers as and when required.

Working closely with product development team during all phases of product testing.

Extensively worked on JIRA for Project Management and Bug management.

Worked in Agile methodology with involvement in all SCRUM related meetings.

Experience in working with both Salesforce Sandbox and Production Environments.

Conducting defect triage meeting to prioritize the defects with the team.

Clients: Al-Jazeera, Axalta Coating Systems

Role: QA (POS, Web & Mobile Applications)

Providing assistance with internal- QA and Development Team and external communication-Business, improved transparency and radiated information.

Executing Functional Manual testing along with regression and responsive testing of various web and mobile applications.

Creating manual test-cases and automation scripts for product under test.

Timely automate functional and regression level test cases.

Ramya Racha

QA Analyst

adfl2f@r.postjobfree.com

+1-437-***-****

Certifications

Salesforce Administrator (ADM 201)

ORACLE 10g Database Certified

Key Skills

Testing/ UAT

Project Coordination

Business Analysis

Data Analysis

Team Building & Leadership

Quality Management

Agile - SCRUM

Technical Skills

Tools: Testing – Manual Testing, Automation Testing (Selenium – Java), Postman (API Testing)

Process Methodology: Agile Methodology, Waterfall Methodology

CRM: Salesforce.com

CDMS: Oracle Clinical 4.6

Languages: SQL

Office Packages: MS Office (Word, Excel, PowerPoint)

Achievements

Awarded as Best Employee and also part of Best Team at Evoke Technologies for the Final (IV) Quarter of 2017.

Awarded as Best Employee of the year in 2013 at IDDCR.

Executing cross browser testing on various browsers like Chrome, Internet Explorer, Safari, Mozilla Firefox etc.

Leading daily stand-up meetings and facilitated getting the work done without coercion, assigning or dictating the work.

Demonstrating the web application to the Business client before every production release.

Experience working with SQL queries to perform the Database testing.

Leading the responsibility of requirement Traceability Matrix (RTM) in order to track the development and QA process.

Interacting with the developers in regards to the defects found during the process of application development.

Experience working with Postman for API Testing.

Identifying Test cases and documenting them in JIRA along with Bug logging and bug tracking.

Enfec Technologies January 2016- March 2017

Client: Microsoft

Role: Lead Software Engineer

Leading a team of 10 members involved in the planning, guiding, monitoring, and controlling the testing activities and tasks.

Working in different phases of Testing till the sign-off on various Microsoft Lex Products

Experience working on TFS for the build creation, test execution and Bug logging.

Co-ordinate with the developers with regards to the bugs logged till the sign-off process.

Interaction with onshore and offshore teams for seamless workflow in the productivity.

Involved in everyday stand-up meetings to ensure the deliveries on time.

Coordinate with the Project Managers of Microsoft across various countries to discuss the progress of ongoing projects and also about the projects in pipeline.

Taking one-to-one performance review meetings with the team and guiding them on their areas of improvement.

GAP of 1.8 yr – Marriage and Career transition from Pharma to IT.

International Drug Discovery and Clinical Research Pvt.Ltd (IDDCR)

Role:

Database Analyst May 2012 – March 2014

Associate Analyst July 2010 – October 2011

Interaction with end-users on requirement gathering,analysis and documentation

Thoroughly understand trial related documents such as protocol and aCRF.

Validating Case Report Forms to ensure the consistency with the protocol.

Extracting Data from Excel Sheet to SAS Datasets using Data Definition Documents.

CRF Tracking and Pre-entry Review and Preparation of Edit Checks/ Specifications

Discrepancy Management in Oracle Clinical 4.6

Generated highly customized reports in the form of listing and PDF using SAS/ODS.

Performed data analysis, statistical analysis, generated reports, listings and graphs using SAS tools e.g.,SAS/Graph, SAS/SQL.

Preparation of Interim Analysis report and reviewing.

Implementation Good Programming Practices.

Ensuring adherence to departmental policies, procedures, and standards.

Academics

Masters in Biotechnology, University of Texas at Dallas (UTD)(2008-09)

B. Sc - (Bachelors of Science in Biotechnology)

Osmania University - 2007

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