Business Development Manager

Lynne Jean, Senior Sales & Business Development Professional

***** * ******* ***** #***, Aurora, 80016, 303-***-****, ************@*****.*** LINKS LinkedIn

PROFILE Business Development Expert/Relationship Manager with 15+ years leading varied types of sales teams, coordinated complex implementation projects, maximized value in strategic relationships, and leveraged knowledge of cutting edge payment technologies and enterprise software. Passionate about bridging vision and strategy, engaged with community stakeholders, and provided relevant and quality client experiences. EMPLOYMENT HISTORY

Nov 2019 — Apr 2020 Strategic Partnership Manager, SpotOn Transact, LLC (SpotOn) Greenwood Village, CO Co-Created processes/procedures, roll-out strategy, communication, deliverable and marketing materials to create awareness and demand to join SpotOn’s Partnership Program Specifically identified, negotiated and closed new ISO’s and Independent Sales Agents in the Merchant Services industry

Identified prospects. Utilized cold-calling, direct marketing, and built strategic relationships within industry associations

Consistently signed 2-3 Partners monthly with strong portfolios Built onto existing partner relationships to expand relationships May 2015 — Nov 2019 Senior Territory Manager, TSYS/TransFirst Remote/Aurora, CO Managed a large number of Independent Agents (160); motivated, trained, supported, negotiated, and assisted in closing new business opportunities to ensure that Territory Manager goal consistently overachieved by 110%

+ month-over-month for five years

Actively managed Agent's account portfolios, assisted them in retaining relevant clients while re-marketing extraneous accounts to create well balanced, high yield portfolios Assisted Agents in prospecting potential clients in new verticals; strategized for success and aided from beginning to completion of sale cycle

Practiced active conflict resolution with escalation accounts engaged with relevant stakeholders to implement remedial plans of actions

Led development of personalized marketing campaign's to support agents closing success resulting in a 20% increase in closing rate

Oct 2012 — May 2015 Account Executive, Health Partnerships, TSYS/TransFirst Remote/Aurora, CO Met and exceeded quarterly goals consistently as a top 10 Health A/E; resulting in a promotion to Territory Manager

Received Top Partnership Sales Award for sales performance for the first 100 location deal in Health Division Initiated, structured, negotiated, and closed deals that supported the department and company strategy Apr 2009 — Oct 2011 Business Development Manager, Piranha Performance Group Remote/Minneapolis, MN Increased sales revenue by 30%; new sales by 40%

Developed successful internal sales strategies

Implemented and customized the sales force database Built partnerships with key prospects

Discovered, evaluated, implemented new business opportunities passing them onto the Partners Jun 2008 — Apr 2009 Inside Sales Representative, Virtela Communication Denver Tech Center, CO Worked collaboratively with the team to provide strategic business initiatives, creating awareness and demand for company products and services

Key member of the strategic team that identified, assessed opportunities for corporate growth maximizing revenue with solution sets and go-to-market strategies Specifically identified, negotiated and closed deals, focusing on solutions pertaining to Network, Security and Converged Services for global organizations

Highest “revenue per generated lead” company-wide

SKILLS Business Development Expert

Project Management Expert

Sales B2B, B2C, Virtual Expert

Leadership Expert

Merchant Services Expert

POS Expert Expert

CRM Salesforce, Hubspot Experienced

Microsoft Office Experienced

SAAS Skillful

Recruiting Experienced

Sales Training Expert

Develop Processes & Procedures Expert

Contract Negotiation Expert

Client Relationship Management Expert

Customer Relationship Manager Expert

Team Leadership Expert

Marketing Skillful

Sales Presentations Experienced

RELEVANT EXPERIENCE

Business Development Manager, IBM (Sterling Commerce, An AT&T Company)

Remote/San Mateo, CA

In Q3/07, achieved 100% quota by passing ten qualified opportunities adding $2.2M to the pipeline In Q4/07, achieved 110% quota passing eleven qualified opportunities adding $3.6M to the pipeline Integral part of the conception and development of the SCE BDM team and initiative to grow individual knowledge of Supply Chain Execution solutions. Took the lead to ensure knowledge was an ongoing part of the entire BDM team.

Supported challenging and aggressive bi-coastal A/E Team's Built strong partnerships with external customers to maintain a fluid partnership for life Contributed to developed and promoted sales go-to-market strategy, created awareness and demand for company solutions

Developed industry specific sales solution sets and drove revenue through new deals Discovered, evaluated, and implemented new business opportunities and passing them onto the A/E Directory Advertising Sales Representative, Verizon Information Services

Englewood, CO

Solution-selling to incorporate print, on-line and other complimentary services to meet customers’ requirements

Grew transaction size by 40% by promoting new technology to current customers, while consistently meeting my quota

Grew new account transactions by 25%

Project Coordinator, ICG Telecommunications Englewood, CO Organizational Effectiveness Specialist

Coordinated the Lifetime Learning Executive Development Series; set the schedule, selected training materials, contracted with vendors and administered the budget Represented ICG as a committee member for the 1998 to 2002 DUET technology conferences for senior executives. Secured the company’s involvement, leading to four ICG executives to be featured as main speakers, gaining valuable corporate exposure Instituted Employee Satisfaction projects to recognize top-performing employees Wrote the training manual for the Organizational Effectiveness Specialist position

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