Director of Sales & Marketing
Resume:
CURRICULUM VITAE
CURRICULUM VITAE
Essam Abdulaziz
Personal Information
Nationality: Egyptian
Resident of: Egypt- Cairo
Gender: Male
Marital Status: Married and 3 kids
Personal Address Teraat Al Jabal Street # 301, Al Zaytoun-Cairo. Career Objective
To pursue a rewarding career in Business and general management where my varied skills can be profitably utilized to achieve corporate objectives, within an organization which promotes a path for success while providing a stable work environment. Work Experience
Director of Sales & Marketing April 2016 -September 2019 Movenpick Hotels & Resorts
Director of Sales August 2014 - April 2016
Movenpick Hotels & Resorts
Front Office Manager October 2013 –July 2014
Movenpick Hotels & Resorts
Assistant Director of Sales January 2011 – October 2013 Movenpick Hotels & Resorts
Senior Sales Manager January 2010 - December 2010
Movenpick Hotels & Resorts
Senior Sales Manager November 2007-November 2009
Radisson Blu Hotel
Sales Manager March 2004 – November 2007
Radisson Blu Hotel
Assistant Front Office Manager January 2001 –March 2004 Radisson Blu Hotel
Contact Information
Essam A. Abdulaziz
Movenpick Hotels & Resorts
Mobile : 201*********
Email adfl09@r.postjobfree.com
adfl09@r.postjobfree.com
CURRICULUM VITAE
CURRICULUM VITAE
Essam Abdulaziz
Duty Manager (for more than 6 Years)
Worked as a Duty Manager once a week in every month since last 7 years. Assistant Manager Front Office January 1999-Dec 2001 Hyatt Regency Hotel
Night Manager February1997- April 1999
Hyatt Regency Hotel
In charge of the hotel during the night shift acting as Duty Manager Team Leader-Front Office March 1996 - May 1997
Hyatt Regency Hotel
Receptionist March 1994-April 1997
Hyatt Regency Hotel
Waiter - Food &Beverage department May 1991-March 1994 Hyatt Regency Hotel
Key Responsibilities as Director of Sales & Marketing:
Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the hotel
Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales and marketing budget, forecasts and other reports as directed/required
Survey, review and analyze competition, market trends, customer needs and comments in order to be proactive and adapt with business intelligence
Develops new plans and programs and determine the effectiveness of current plans and programs
Manage/direct all advertising, public relations and promotional activities in conjunction with corporate marketing and public relations departments
Actively participates in sales presentations, property tours and customer meetings
Ensures optimal compliance with corporate focus audit
Manages performance issues that arise within the Sales and Reservations teams
Ensures appropriate hiring, training, motivating, coaching, counseling and developing of department’s team members
Effectively communicates with other departments
Conducts a daily briefing with department on current key activities
Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
Ensures guest and employee satisfaction, while maintaining market competitiveness and exceptional financial performance
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction
Participate in community and professional organizations to maintain high visibility and promote a positive image
Be an inspiration to all hotel staff to achieve luxury levels of performance
Interacts in a positive way with all team members to ensure a luxury guest experience
Must be an example of the Movenpick Values, brand standards, and a champion of grooming and appearance guidelines
CURRICULUM VITAE
CURRICULUM VITAE
Essam Abdulaziz
Training
Global Anti-bribery April 2018
Leading Teams: Fostering Effective Communication and Collaboration April 2018 Creating and Sustaining a Customer-focused Organization Feb 2018 Using Strategic Thinking Skills Dec 2017
Customer focus interaction (online) May 2017
Leading team for Effective Communication & Collaboration April 2017 Strategic Thinking Skills April 2017
Principles of Accounting and Finance for Nonfinancial Professionals April 2017 Strategic Sales Management Dec 2016
Essential Management Techniques Sep 2016
Strategic Key Accounts Management Feb 2016
Yes I Can Training (Istanbul – Turkey) With Radisson Blu Hotel Yes I Can Training Delivering The promise program With Radisson Blu Hotel Leading Yes I Can Program With Radisson Blu Hotel
Gold point program (hotel Loyalty Program) With Radisson Blu Hotel Train the trainer Program With Hyatt Regency Hotel Hyatt Gold Passport with Hyatt Regency Hotel
Fire Training With Hyatt Regency Hotel
Tele Marketing Program (Club at the Hyatt) With Hyatt Regency Hotel Up selling Skills With Hyatt Regency Hotel
Complain Handling with Hyatt Regency Hotel
Skills
• Personal integrity, manages time well, highly visible in areas of responsibility.
• Comfortable and confident in taking the lead and managing a team and able to handle any pressure situation that may arise.
• Excellent verbal, written communications skills and excellent presentation skills.
• Ability to position products against competitors.
• Self-motivated, hardworking and possessing excellent leadership skills.
• Understands how to manage in a culturally diverse work environment.
• Excellent understanding of revenue management practices. First Aid/CPR April 2015
Selecting & Hiring November 2014
Leading People for High Performance (eCornell) Feb 2014 Statistical Decision Making for Hospitality Manager (eCornell) May 2013 MBO Training (Manager by Objective) December 2012
Off Job Training ( Certified Trainer) November 2012 Strategic E-Marketing and The Power of Social Media May 2012 Systematic Sales Acceleration April 2012
Global Contracting and RFP March 2012
7 Habits for the highly Effective people October 2008 Negotiation Skills November 2008
Star Development Program With Radisson Blu Hotel
Group training technique (Istanbul – Turkey) With Radisson Blu Hotel Sales Success Program With Radisson Blu Hotel
CURRICULUM VITAE
CURRICULUM VITAE
Essam Abdulaziz
• Demonstrated ability in strategic sales and marketing planning.
• Ability to lead and exercise strong leadership in sales.
• Ability to train and coach.
• Problem solving methodology and follow up.
• Ability to communicate, present and influence all levels of the organization, including executive and Demonstrates leadership by example.
• Manages group or interpersonal conflict situations effectively.
• Flexible and able to work with minimum supervision.
• Able to work through ambiguity and set clear direction.
• Tenacious and goal-oriented.
• Motivated, committed and enthusiastic, seizing opportunities to learn new skills or knowledge in order to improve personal performance.
Other Experience in Cairo-Egypt
Hyatt al Salam Hotel -Cairo (F&B) 1987-May 1991
Al Baron Hotel Cairo 1986-1987
Nile Hilton –Cairo 1985
Education
Bachelor of Commerce May 1988
Ain Shams University –Cairo – Egypt
References
Available upon request.
Contact this candidate