Sales Representative Customer Care

LYDIA ESHIET

No ** Ishola Imam, Mafaluko-Oshodi, Lagos State

Mobile no – 081********, 090********

***********@*****.***

An exceptionally interpersonal communicator with good negotiation skills always striving to achieve excellent results.

WORK EXPERIENCE

JAN 2019 – NOV 2019

LEADWAY ASSURANCE COMPANY LIMITED – Sales Representative

In this role, I was responsible for the following functions:

Sell the Company’s Products proactively to new/prospective customers

Follow up on customers to pay premium monthly/yearly

Identify cross-sell opportunities and refer to relationship Manger

Ensure accuracy of all company’s form and documents executed by the customer

Ensure assigned sales target and budget are met

Participate in tactical sales/marketing activities

JULY 2018 – OCT 2018

ANGELS TRAVEL - ADMINSTRATIVE AND CLERICAL SUPPORT OFFICER

Customer Care services

Planning routes and loading scheduling for multi-drop deliveries

Booking in deliveries and liaising with customers

NOV 2018 – DEC 2018

YOUTH ALIVE FELLOWSHIP - FACILITATOR

Sensitization of the public base on the project on ground

Giving assistance in organizing event for different project

JUNE 2016 – JULY 2016

NATIONAL POPULATION COMMISSION - REGISTERY

Registration of children below the age of four (4) at 2016

Issuing of birth certificate

EDUCATION

MARCH 2017

BA (HONS) History and International Studies, University of Uyo, Akwa Ibom State - 2nd Class (Lower Division)

JUNE 2009

WAEC – Federal Government Girls’ College, Mkpat Enin, Akwa Ibom State

Senior Secondary School Certificate

SKILLS

Possess extensive working knowledge of Microsoft PowerPoint, Microsoft Word, Microsoft Excel

Presentation and Public Speaking

Possess great team spirit

Interpersonal Relationship

Ability to take initiative with excellent telephone etiquette

Extensive knowledge of customer service, human relations and management

Attention to detail and ability to take initiatives

Ability to solve challenging problems and excellent time management skills

ACTIVITIES

Learning new skills and assisting team member to achieve organizational goal is a key attribute of mine. My communication abilities and travels have also helped me in adjust better in various work environments.

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