Sales Manager
Resume:
malcolm redd
Stone Mountain, GA *****
************************@***********.***
Over 20 years of quality client services in the automotive and events arenas. A seasoned sales professional with extensive experience in product sales and client need assessments. Established proficiencies with managing finance for automotive dealership and marketing for sales for organizations. Experience planning premium event experiences and exceptional marketing campaigns.
Work Experience
Internet Sales
Gwinnett CDJR
June 2013 to Present
Responsible for managing customer leads and responding to all inquiries in a quick and timely manner Answers customer questions on product inventory, while helping them find the best car for their needs, and explaining the benefits
of the vehicles
Drives Internet traffic into the dealership, makes appointments for interested customers, and continuously follows up throughout the buying process Understanding the needs of a diverse client base and ability to adapt the marketing; approach in that respect. Set and meet sales goals, in order to assist the dealership to remain profitable Director of Planning and Programs Committee
Little - Tucker, GA
May 2006 to Present
Promoting conferences, conventions and trade shows to potential customers
Responding to inquiries concerning services provided and costs for room and equipment hire, catering and related services
Meeting with clients to discuss their needs and outlining package options to meet these needs
Arranging and coordinating services, such as conference facilities, catering, signage, displays, audio- visual equipment, accommodation, transport and
social events, for participants
Organizing registration of participants
Negotiating the type and costs of services to be provided within budget Overseeing work by contractors and reporting on variations to work orders laberor
Planning and Programs Committee / Upper Room Baptist - Brooklyn, NY May 2006 to Present
Responding to inquiries concerning services provided and costs for room and equipment hire, catering and related services
Meeting with clients to discuss their needs and outlining package options to meet these needs Organizing registration of participants
Overseeing work by contractors and reporting on variations to work orders 3
Sales Floor Manager
Nissan of Union City - Union City, GA
December 2010 to June 2013
Coaching sales team on approved closing techniques. Training through active participation, Test dialogue, and role play. Managed showroom activities such as: scheduling test drives and special customer incentives.
Actively aid and assisted sales team members in closing deals and preparing loan documentation. Facilitated daily and weekly associate and sales training meetings. Reviewed performance objectives and strategic goals. Coached and mentored sales representatives. Outlined best practices, and procedures for improving performance. Designed targeted motivations,
incentives and contests to enhance staff performance Supervising Manager
American Income Life - Atlanta, GA
May 2009 to December 2010
Calculated and received premiums via established payment methods for sales. Performed quality assurance review to validate the accuracy of data which was manually entered into the agency automated management system. Actively contributed ideas, feedback and team input during weekly sales and training meetings Promoted ancillary products to clients.
Calculated quotes and informed potential clients of insurance options 2
05/2009 - 12/2010
Supervising Manager / American Income Life (Chui
Agency - Atlanta, GA
Calculated and received premiums via established payment methods for sales. Performed quality assurance review to validate the accuracy of data which was manually entered into the agency automated management
system.
Actively contributed ideas, feedback and team input during weekly sales and training meetings. Promoted ancillary products to clients. Calculated quotes and informed potential clients of insurance options
Sales and Finance Manager
Superior Chevrolet - Decatur, GA
May 2003 to June 2009
Lead a team of professionals, with the knowledge, understanding and education of vehicles, which was gained through studying characteristics,
capabilities, and features; comparing and contrasting competitive models; inspecting automobiles;
Built rapports with clients to financially qualify buyers by understanding buyer's requirements and interests; and matching those requirements and interests to specific models of vehicles with those same attributes;
Closed sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collected payment; delivered automobile
Trained and provided the sales team with information on finance and lease programs and the benefits of the dealership's financing and extended service programs
Assistant Manager
McDonald's Restaurants - Beaufort, SC
1987 to 1989
Responsible for hiring store associates, preparing work schedules, training sales personnel,
Other duties included ordering of products, merchandise and supplies. Preparing requisitions food, uniforms and promotional materials. Human capital management for associate salaries, raises and promotions, managing labor and overhead costs while ensuring an average profit
margin.
Supervised a sales team which included area managers and managed a support team of 12-25 individuals.
Assistant Manager
McDonald's Restaurants - Brooklyn, NY
1983 to 1989
Responsible for hiring store associates, preparing work schedules, training sales personnel,
Other duties included ordering of products, merchandise and supplies. Preparing requisitions food, uniforms and promotional materials. Human capital management for associate salaries, raises and promotions, managing labor and overhead costs while ensuring an average profit
margin.
Supervised a sales team which included area managers and managed a support team of 12-15 individuals.
Education
Associate of Arts in Business Administration
Taylor Business Institute
June 1991
Skills
• Budget
• Vendor management
• Marketing
• Merchandising
• Event planning
• Public relations
• Organization skills
• Budget management
• Operations
• Seating
Links
http://www.linkedin.com/in/malcolm
Additional Information
Skills
• Event Planning • Public Relations and Media
• Events Marketing • Competitor Tracking and Market
• Brand and Image Management Trending
• Venue Selection and Acquisition • Vendor Management and Selection
• Photography Selection • Budget Management
• Focused Target Marketing • Audio and Visual management
• Decorations and Atmosphere Preparation • Special Promotion Novelties
• Merchandising • Tools and Seating Rentals
• Complete proficiency with sells and • Persuasive negotiator operations • Superior Organization Skills
• Lodging • Travel plannings
Contact this candidate