Experienced Leader / Project Manager

Nathan M. Hayes

*** ******** **, ********, ** ***64 • 703-***-**** • *****.*******@*****.***

A highly experienced manager with eighteen years of experience in the fast paced constant evolving professional broadcast industry. Leads with humility and integrity and has directed, trained and developed both full time and freelance contract personnel including remote workers. Highly successful at building a team environment where groups work together in all levels of an organization. Fully literate with Windows and Apple computer systems, unique company software and general office and internet software. Skilled in both developing and managing complex customer accounts as well as researching, preparing, and delivering corporate material. Ability to communicate effectively with both internal and external constituents at various organizational levels. EMPLOYMENT HISTORY

Quince Imaging, Inc. January, 2017 – March, 2020

Systems Integration Manager

• Head of procurement & scheduling for all systems integration projects

• Review private and government contracts / RFPs.

• Review sales quotes for accuracy and profit levels prior to being sent to customers.

• Assist with account management & business development for new and existing customers.

• Project Manage sales integration projects, including scheduling and managing internal and freelance staff as well as arranging sub-rentals and logistics as needed. Work onsite throughout the US as necessary.

• Review completed contracts and coordinate billing with accounting.

• Assist with collections on overdue accounts when necessary.

• Coordinate staff resourcing and deliverables for multiple projects simultaneously.

• Work with all departments to assure projects are delivered complete, on time, and that costs are kept to a minimum.

• Collaborate with senior management in the refinement of current procedures and development of new ones to help control profit and loss as well as increase efficiency companywide.

Bexel Broadcast Services December, 1998 – December, 2016 Strategic Accounts Manager January, 2015 – December, 2016

• Managed rental and sales accounts throughout the United States and internationally. Developed business relationships with new customers and enhanced relationships with existing customers.

• Project Managed large shows, including scheduling and managing internal and freelance staff as well as arranging sub-rentals and logistics as needed. Worked onsite at large shows when project management is better served on a local level.

• Coordinated staff resourcing, equipment availability and deliverables for multiple projects simultaneously.

• Worked with other departments to assure projects are delivered complete, on time, and that costs were kept to a minimum.

Branch Manager (Washington, DC) February, 2007 – December, 2016

• Managed staff, assist in planning work schedules and assigning specific duties.

• Established accounts & relationships with sub-rental, freight and outside labor vendors .

• Reviewed contracts for accuracy and reconciled costs before invoicing.

• Assisted with the establishment and implementation of departmental policies, goals, objectives, and procedures, conferring with upper management, committees, and other staff members as necessary.

• Assisted with the determination of staffing requirements. Interviewed, hired and trained new employees, or oversaw those personnel processes. Bexel Broadcast Services (Continued)

East Coast Sales Coordination Manager October, 2012 – January, 2015

• Assist in the Management of rental and sales accounts located in the US and abroad.

• Coordinate sub-rentals with current and new vendors, arrange logistics and negotiate rates with vendors in an effort to create maximum profit .

• Work with multiple vendors to schedule additional labor and arrange freight.

• Review contracts for accuracy and close them out once complete.

• Assist in project managing large shows, including scheduling internal and freelance staff members as well as arranging sub-rentals and logistics as needed.

• Work onsite at large shows when project management is better served on a local level.

• Coordinate staff resourcing, equipment availability and deliverables for multiple projects .

• Work with all departments to assure projects are delivered complete, on time and costs are kept to a minimum.

Operations Manager (Washington, DC) November, 2006 – October, 2012

• Ensured all incoming and outgoing equipment shipments were accurate and conducted quality control engineering of broadcast audio and video equipment.

• Designed custom shipping cases for broadcast audio and visual equipment.

• Deployed internationally for large broadcast events such as awards shows, sporting events, and Olympics to ensure efficient management of broadcast equipment and personnel.

• Defined human resource needs, conducted interviews, and hired new employees. Dismissed terminated employees.

• Scheduled work shifts for operations team.

• Acted as liaison between customers, vendors and business resource providers.

• Managed company vehicle fleet including scheduling maintenance and repairs, sale of used vehicles and preparation of new vehicles.

• Managed physical maintenance of warehouse and grounds, including organization, cleaning, signage, and safety implementation.

April 6, 2020

To Whom it May Concern;

Nathan Hayes was employed at Quince Imaging, Inc. for a little over two years with exemplary performance up until the onslaught brought on by the Covid-19 pandemic. Nathan was a valued team member for our diverse systems integration projects and he worked very hard to assist the company in a wide variety of tasking as we worked to grow the department. He took ownership of his responsibilities and improved job costing efforts immensely. When he arrived, we did not have a good grasp of individual job costing and he implemented;

-Purchase order procedures that did not exist enabling us to align our costs to projects.

-Improved quote writing practices which included adding inventory items, using sum totals and building templates

-Fixed many items in our system software including price, description, location etc

-Developed improved naming conventions fort sales quotes (I.e. Adding quote #s & standardizing naming)

-Improved sales quote accuracy across the board; client information, addresses, line items accurate to actual items sent, entering our costs to sales quotes.

-Organized, Improved and managed the organization of annual support and maintenance agreements, including logging when each site was due for maintenance & scheduling when renewals were due

-Assisted with the improvement of Quince documents; flex forms, support agreement terms,

-Improved folder filing system in workplace systems integration and revamped templates.

-Assisted in account collections and provided all the procurement for SI Dept

-Assisted with writing, job costing and specifying sales quote information for sales team.

-Set up many net30 accounts with vendors to help avoid credit cards

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Nathan also developed relationships with venders which helped us negotiate better rates and terms translating into higher profits. He also became a contact for many clients before and after sales were confirmed in an effort to relieve sales people so they could work on other projects. I will miss the input and professionalism of Nathan and he would be a strong asset for any organization.

Scott A. Williams

Chief Operating Officer

Quince Imaging, Inc.

*********@*************.***

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