Elizabeth D. Glastetter
Email: ***********@****.***
** ******* **** ** *******, MO 63740 Phone 573-***-****
OBJECTIVE
To obtain a position as Service Line Director and utilize my experience to maintain and grow an outstanding program.
EDUCATION
5/2014-12/2016 William Woods University Fulton, Mo
Master’s Degree in Business Administration (MBA)
1/2010- 5/2012 Southeast Missouri State University Cape Girardeau, MO
Bachelor of Science in Nursing (BSN)
7/2005-5/2007 Southeast Hospital College Cape Girardeau, MO
Associate Degree of Nursing (RN)
8/2002-5/2005 Southeast Missouri State University Cape Girardeau, MO Bachelor of Science Business Administration
Emphasis in Integrated Marketing Communication
EXPERIENCE
10/2017-Present Saint Francis Healthcare System Cape Girardeau, MO
Director of Nursing Maternal/Child Services and Medical/Surgical
o18 bed LDRP; 36 bed NICU; 8 bed Pediatrics; 40 bed Ortho/Surgical; 40 bed Neuro/Medical (Including 8 Neuro Progressive Beds); and 42 bed Progressive Care Unit (including 10 Cardiac Step Down Beds).
Promote quality and patient safety throughout the healthcare system
Design and Implement quality improvement projects throughout the ministry.
12/2015-10/2017 Saint Francis Healthcare System Cape Girardeau, MO
Service Line Director of Maternal/Child Services
Service line director for maternal/child service line
Oversee daily operations of LDRP, NICU, and Pediatrics.
Oversee daily operations of Cape Care for Women and Cape Maternal/Fetal Medicine
3/2013-12/2015 Saint Francis Medical Center Cape Girardeau, MO
Patient Care Manager
Manage daily operations in the Surgical Intensive Care Unit.
Promote effective communications between physicians and nursing staff.
Manage 25 staff members including Registered Nurses and Arrhythmia Technicians.
5/2007- 3/2013 Saint Francis Medical Center Cape Girardeau, MO
Registered Nurse
Functions as a charge/staff and triage nurse in the labor and delivery unit.
Communicates with physicians efficiently in order to ensure optimal patient outcomes.
Functioned as a staff nurse in the SICU and CCU.
3/2005-5/2007 Saint Francis Medical Center Cape Girardeau, MO
OB Technician
Functioned as a scrub technician assisting physicians with cesarean sections as well as vaginal deliveries
Competent in sterile technique and familiar with instruments required for necessary procedures.
5/2002-3/2005 Saint Francis Medical Center Cape Girardeau, MO
Administrative Partner
Performed clerical duties involving patient care throughout the facility.
Communicate with physicians and staff accordingly.
Process physician’s orders efficiently in order to optimize patient care.
1/2005-5-2005 Mississippi River Radio Cape Girardeau, MO
Sales Intern
Assisted the sales team in preparing client offers and promotions for radio advertisement.
Assisted in preparing advertisements for clients.
Approached perspective and existing clients with new and innovating ideas for their company’s advertising.
Attended radio remotes on a regular basis in order to interact with clients and their customers during their events.
Became familiar with the sales environment.
Committee Membership
Patient Safety Performance Monitoring Committee 12/2015-present
-To create and sustain a culture of safe, reliable, evidence-based care delivery through effective change management.
Clinical practice review committee 3/2013-2017
-Review patient medical records in order to determine if appropriate care was provided.
Shared governance committee (chair) 1/2012-3/2013
-Represents the staff throughout the maternal/child pod regarding staff concerns and issues.
Policy and procedure committee (member) 3/2010-3/2013
-Responsible for creating and updating polices for the Family Birthplace
Relationship based care committee (OB co-chair) 1/2010-1/2012
-Responsible for implementing relationship based care in the maternal/child pod
Special Skills and Competencies
Proficient in Microsoft Word, Excel and PowerPoint programs.
Ability to communicate efficiently with physicians, administration and staff regarding patient care.
Employee Evaluations
18 years of satisfactory yearly evaluations from management
No past disciplinary action since date of hire
Community Activities
Kelso C-7& Board of Education 4/2014-present
oCurrent President
Friends of Saint Francis Board 1/2017-present
References upon request