Customer Care Administrative Assistant

Objectives

I am a human resource personnel, innovative,passionate personality with strong convincing character, I possess a varse knowledge in administrative settings, an excellent team lead and player with proven ability in coordinating, planning and organizing, a go-getter looking for a career advancement, challenging opportunities that will further develop my skills and potentials.

Personal Data

Nationality: Nigerian

State of Origin: Imo State

Gender: Female

Marital Status: Single

Language Spoken: Igbo, English & Yoruba.

Education

National Open University

M. Sc. Public Administration (School of Human Resource Management)

(2013 - 2016)

Abia State University, Uturu Abia (2008)

B. Sc. Economics Education

Ogudu Grammar School, Ogudu, Lagos. (2002)

Senior Secondary School Leaving Certificate (S.S.C.E.)

Work Experi ence

Dansa Fruit Juice -Contract Staff Dangote, Lagos.

Marketing Supervisor Team Head Stock Taking Financial record of sales (2008)

Ikosa Comprehensive College NYS, C Uromi, Edo State.

Economics Teacher Commerce Teacher Administrative Assistant (2009)

MED-IN Specialist Hospital Ogudu, Lagos.

Client Service Officer Healthcare Management Coordinator

(2009 - 2015)

Solamek Specialist Hospital - Contract Staff Akute, Ogun State.

HMO Consultant/ Administrator Customer care service trainer

(2015)

PEACHCARE MEDICAL CENTRE

Lagos State.

HealthCare Maintenance Supervisor HOD-Client Service Department Administrative Manager/Supervisor (2016 – Feb 2020)

Morsun Medical Foreign Investment Group

HMO Consultant (Contract )

( March – June 2020)

Professional Competencies

Excellent creative instincts and ability to originate new ideas

Excellent pro-activeness

Ability to multi-task

Ability to work under pressure with no supervision

Optimism and positive outlook

Good Interpersonal and time management skills

Enthusiasm and Commitment

Respect and Courage

Innovation and Focus

Creativity and Carefulness

Detailed to work

Additional Skills & Abilities

Trained Customer Service Personnel (The Nnoli's consulting firm) 2012

Trained On Exceptional Customer Services Skills (By KG Options L & D) 2016

2015 Noble Price Winner For The Best HMO Coordinator/Billing Officer ( Avon HMO) Lagos

Ability to use: MS Excel, MS Word and MS Internet Explorer Packages

Participant in “Africa Emotional Intelligence Conference” 2019

An interviewer(Human resource) Customer service trainer

HealthCare Maintenance Consultant/Recruitment personnel(existing and new healthcare facilities)

Special Interests

Reading, Meeting People, Listening and Travelling..

Personal Mission Statement

Tlive each day with respect for myself and others, facing challenges as they come and learning from my mistakes in order to become a better person to the society.

Referees

Available on Request

Contact this candidate