Network Engineer Manager

JONATAN REBOLLAR

Phone: 773-***-****

Melrose Park, IL 60164 Email: ***************@*****.***

Network Engineer

Passionate about working with enterprise network products. Responsible for maintaining cloud computing systems. Maximized diagnostic and technical abilities relative to both computational and automotive computer systems. Proactive troubleshooting abilities with proven outcomes. Profound aptitude and resourcefulness. Eager to meet and exceed expectations.

Areas of Expertise

Computer Diagnostics

Coordinating, planning

Customer Satisfaction

Fluent in Spanish

Linux/Unix Hassio raspberry pi

Fiber Termination fusion/cold

Cat5e/6 Termination/repair

Adherence to Protocols

Decision Maker

Protecting data

MS Windows & Office

Process RMA

Professional Experience

MicroTrain, Lombard, IL 7/2019– 6/2020

Student

Scrum Master/Scrum Owner, CCNA, PMP, ITIL ITSM v4, Tableau Desktop. CCNP and in progress

Apple INC., Elk Grove Village, IL

Jr. Network Engineer (contractor) 2/2019– 7/2019

Support OOH and Customer ticket escalations and real time troubleshooting.

Address Priority 1-4 critical incidents for switch replacements and outages. Address VMware tickets.

Bring-up new configurations (rack, stack, label, VPN, load software, baseline configuration).

Troubleshoot fiber and cat6 network connections.

Provide daily monitoring, management, troubleshooting and issue resolution to systems and services hosted on cloud resources

Design and configuration of Cisco routing and switching architecture, upgrade of hardware and design elements as technology allows, providing the fastest and most reliable connectivity to the desktop and across the WAN at any given time.

Handle events and work closely with vendors, internal engineering team and data center operations to resolve service issues

Monitor Network operations, investigate reported alarms and resolve service impacts as they occur. Setting up LAN/WAN, DHCP, DNS, SMTP, FTP, TFTP.

Comcast Cable, Northlake, IL 09/2015– 12/2018

Data Center Engineer II

Escalations and real time troubleshooting.

Created the process and procedure to only reboot the OOB managing without power cycling entire server, which reduced down time for unreachable devices.

Created a scrip to test assigned IP’s from network team making sure they were available before configuration and reachable after configuration. Saving hours of rework and testing when deploying.

24/7 Data Center Support, Big Scale Deployment of Data Center Equipment.

Aperture, Remedy, I-Patch (intelligent cable patching system). EMC/NetApp

Structured Cabling, Enterprise Wireless, Fluke, Rapid Deployment Racks for Immediate Data Center Use,

Troubleshoot Server and Connectivity Problems.

Rack, Stack, Label, and Cable. Remote Assistance for Customers.

In conjunction with project manager and move manager, develop migration plans and sequencing of group-level relocations.

Collaborate with project management, stakeholders and facilities management to assist with space planning and allocations.

Develops, manage and coordinates the moves, adds and changes

Installed and setup Cisco, Brocade, F5, UCS, Hp ProLiant line, Dell PowerEdge, and others.

Cages, Racks and Cabinets setup, layout, levelling and power strip installation.

AT&T, INC., San Antonio, TX 2012– 2015

Premises Fiber Technician

Inspirited 5 co-workers to get a certification in fiber optics when I got wind that AT&T was going to compete with google. This led to our teams achieving best in class and receiving several accolades due to our metrics in installations and repairs.

Verifies functionality of services; installation of inside wires, diagnose ADSL, VDSL, B-PON and GPON technologies, 10/100/1000 TX based networks.

Install and repair HPNA devices, POTS and voice over IP lines. Opens, shorts, or faults.

Install, maintain, and repair SM fiber optic cable, Cat5e w/ TDR and optical scopes.

Install, configure and maintain an array of routers, switches, and third-party peripherals.

High Speed Data, Digital Video, Switch, and Networking (including LAN/WAN)

Domain Name System (DNS), Dynamic Host Config Protocol (DHCP) & email systems, TCP/IP

Cages, Racks and Cabinets setup, layout, leveling and power strip installation.

MILLER’S AUTOWORX, Luling, TX 2010-2011

Automotive Technician

Adaptive to changing technologies and repair techniques through educational opportunities.

Compliance with state vehicle requirements; inspections, engine failure repair, mechanical and electrical systems malfunction repair.

Manufactured or modified tools for faster turnaround.

Diagnosed and performed troubleshooting for transmissions: hard shifting, gear noise, slipping and delayed engagement, etc.; coordinated with mechanics to ensure proper installation and repairs.

K&K IRON, INC., McCook, IL 2008-2009

Miscellaneous Metal Drafter

Created blocks and templets to expedite simple and repetitive task for common manufactured items.

Interpreted architectural and structural drawings and supporting documents to produce shop drawings for fabricator and erector.

Education & Certifications

Associate Degree, Applied Science and Technology, Morton College, Cicero, IL

President’s List for Superior Academic Achievement

Honors List for Superior Academic Achievement – Consistent

Fiber Optics/Fusion Splicing, Nashville State Community College, Nashville, TN

Scrum Master/Scrum Owner ITIL-ITSM 4 Microtrain, Lombard, IL

Cisco Certified Network Associate (CCNA), Cisco 05/2020

Contact this candidate