Chantel (Penny) Promnitz
Wilderness
Western Cape
Cell: 060*******: *****@*************.**.**
Alternative Cell Phone: 082*******
Summary
I have gained considerable experience over the last 30 years in travel, and have the knowledge to promote travel packages, to facilitate and arrange air tickets, accommodation and all travel arrangements for my clients.
I am able to work under pressure and work as an individual or as a team member, assisting my junior colleagues with advice and guidance to assist their clients, to better the service standard of the company.
Qualifications
Able to work under pressure.
Work as a team member.
Time management.
Knowledge of destinations.
Work as an individual.
Enjoy travel and people.
Microsoft word.
Microsoft outlook.
Basic Microsoft Excel.
Accomplishments
To market and sell holiday packages to my clients.
To meet set sales targets.
Discuss the client’s needs and wants.
Provide information about the best destinations, tours, accommodation and transport.
Liaising with hotels, tours operators and airlines, to give the client the best possible travel option.
To take care of all the documents needed before travel.
To maintain record of transactions.
To collect payment from clients.
Email.
Internet.
Filing.
Professional Experience
Leading Ambulance Woman
May 1986 – June 1989
Ambulance and Rescue Service – East London, Eastern Cape
Medical assistance to the public, and supervision of a junior crew member.
Junior/Regional Travel Consultant
July 1989 – January 1993
Willards Travel – King Williams Town, Eastern Cape
International Travel Consultant
January 1993 – February 1996
Shelford Travel – East London, Eastern Cape
International Travel Consultant
February 1996 – October 1998
Rennies Travel – East London, Eastern Cape
Senior International Travel Consultant
October 1998 – September 2015
Sure The Travel Agent – East London, Eastern Cape
Provide consultation regarding travel packages, products and all other information
pertaining to travel, to my clients.
Senior International Travel Consultant
September 2015 – March 2016
JBay Travel – Jeffrey’s Bay, Eastern Cape
Provide consultation regarding travel packages, products and all other information
pertaining to travel, to my clients.
Senior International Travel Consultant
March 2016 – Present
Harvey World Travel – George, Western Cape
Provide consultation regarding travel packages, products and all other information
pertaining to travel, to my clients.
Education and Professional Training
High School Diploma, 1980
Chaplin High School – Gweru Zimbabwe
Ambulance Emergency Assistant AEA, 1986
Ambulance Training College – Port Elizabeth, Eastern Cape, South Africa.
Saafari Reservations Selling Procedures, 1989
South African Airways – Durban, KwaZulu Natal, South Africa.
Ticketing and Fares 1, 1990
South African Airways – Durban, KwaZulu Natal, South Africa.
Ticketing and Fares 2, 1992
South African Airways – Durban, KwaZulu Natal, South Africa.
Galileo Conversion Course, 1993
Galileo – Johannesburg, Gauteng, South Africa.
Galileo Focalpoint 3.5 course, 1998
Galileo – Johannesburg, Gauteng, South Africa.
Accredited Agent Voyager, 2003
South African Airways – East London. Eastern Cape, South Africa.
Languages
English
Personal Information
Place of Birth : Middelburg Cape Province South Africa
Date of Birth : 14th February 1965
Sex : Female
Status : Married with 1 one son (age 22)
Drivers licence : Code 10
Hobbies : Reading, Cooking, Gardening, Art-Creative