Receptionist

NDUKWU PAULINE

Sharjah,SH ***** 050******* **********@*****.***

Professional Summary

Experienced Receptionist with over 2 years of experience in the industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvement. Consistently saved cost while increasing profits.

Skills

Maintaining records

Customer service optimization

Front desk management

Patient-focused quality service

Ability to archive files

Great active listening skills

Proactive and team player

Interactive communication skills

Effective listening and verbal skills

Microsoft word,Excel,Powerpoint

Work History

Archive Clerk May 2019 – March 2020

ARDH ALMADINAH BLDG.MAINT L.L.C Sharjah, Sharjah

Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Transported product or service to customer location Timeframe.

Maintained excellent attendance record, consistently arriving to work on time.

Increase customer satisfaction by resolving product or service issues.

Resolve conflicts and negotiated mutualy beneficial agreements between parties.

Researched and recorded origins, provenance and historical significance of archival materials.

Receptionist Nov 2016 – Jan 2019

The Exchange Tower Business Bay Dubai Dubai, Dubai

Providing clerical support to company employees by copying,faxing and filing documents.

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.

Assisted in administrative duties for office team, including making phone calls, copies and schedules.

Monitored and screened visitors to verify accessibility to inter-office personnel.

Keep reception area clean and neat to give visitors positive first impression.

Welcome all customers with friendly greeting,answered general qestions, gathered nature of visit and directed to specific offices.

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Maintained building security by monitoring logbook and issuing visitor badges.

Education

DIPLOMA: Science Laboratory Technology Oct 2012

Imo state polytechnic Umuagwo Owerri Nigeria Nigeria

DIPLOMA Curse: PASSENGER GROUND SERVICE AGENTS (IATA CURSE) NOV 2019

Blue Ocean Academy Dubai Dubai

Personal Data

Nationality: Nigeria

Visa Status: Resident visa

Language: English

Hobbies

Reading,making friends,Interacting with people

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