IT manager
Resume:
DEEPAK THANGARAJ
IT MANAGER
An energetic, Proactive and goal oriented professional with 10
+ years of experience in the area of systems and network. I enjoy working on Network Planning & Optimization, Operations Management and Product management the most and have been equally at ease in marketing strategy formulation with a proven track record of streamlining workflow and creating a team work environment to enhance profitability.
******.***@*****.***
Mogapair
chennai,india
Education
Madras University
2000 - 2003
B.Sc Computer Science
Experience
css corp Pvt Ltd
2006 - 2009
Escalation Lead
Troubleshooting-Designing-Analyzing small Enterprise Networks / Home Networks Layer 2 and Layer 3 switches, VPN Firewall Routers and VPN Concentrix vt Ltd
2009 - 2013
Sr.Team Lead
Worked as a Sr.Team Lead in concentrix handling an Excellent virus removal team for Enterprise customer. Have worked with Multiple Symantec process (Symantec ativirus, SEP, Symantec Endpoint protection).
Job Description:
•Installation, creating policy’s for SEP and managing Symantec endpoint protection manager.
•Assisting customers managing wide network of 20000 + computers in the network.
•Virus removal on the entire network.
•Managing a team of 20 Engineers.
•Meeting up the SLA
QuipServ
2013 - 2014
Assistant IT Manager
Identifying, generating new business opportunities, clients for the range of Services with respect to IT industry.
• Prepare necessary presentations, proposals for client interaction.
• Providing demo presentation at clients place whenever required.
• Setup the office with the entire IT Infrastructure from the beginning.
• Vendor Management - From Product decision to Purchasing.
• Manage a Team of IT Engineers.
• Managing the Exchange Server and the Domain Controller.
• Work on Radio and VSAT technologies.
Netcom Africa
2014 - 2014
It Supervisor ITO
Managing a team of IT administrators including Network Admin, System Admin, Hardware engineers and Service Helpdesk. Reporting directly to the Head of service assurance.
• Implementing and maintaining secure network between Corporate Expression and it partners.
• Maintaining the WAN/LAN connectivity to the company with extensive Knowledge of routing protocols.
• Configuring and tuning to Mitigate Network Threats.
• Implementing and managing the centralized login management to all enterprise network devices
• Configured and deployed network redundancy on network devices
• Manages the data communications needs, the physical network infrastructure, including wired and wireless local area network (LAN) of the company.
• Investigates and diagnoses incidents and problems (including resolution where possible). Participates in network installation and configuration
• Configuring servers, firewalls, DNS, E-Mail, SQL, FTP services and training administrators on standard network management procedures, including virus protection and other measures.
• Responsible for installation, configuration and troubleshooting core network equipment
(Cisco routers and switches).
• Detailed documentation and test reports for management and peer view
• Vendor Management - From Product decision to Purchasing.
• Configuring and maintaining CCTV, Video Conferencing, Printers
• Planning and Implementation of NAT policies, access rules, antispam policies, web and application filtering, antivirus policies, Intrusion prevention system at the edge network.
• Designing and Deployment of efficient and reliable security policy/system for an enterprise network.
• Responsible in conducting IT awareness programs, Innovative and implementing new process.
• IT Costing/Budgeting.
Telliant Pvt Ltd
2015 - 2017
Assistant IT Manager
•Assist the IT members in organizing, planning and implementing strategy
•Coordination and new implementation in IT operations
•Ensure schedules and objectives are met to end users / clients
•Monitor and prevent threats / attacks on the network via Antivirus Server / Firewall device
•Communicate with end users and evaluate their needs and specifications for new implementation of any security products on the network
•Create reports, analyze and interpret data with respect to threats / high usage traffic / TCP/IP packet analyze / Spyware reports to higher officials
•Training will be conducted to the IT team on a weekly basis
•Secure adherence to company’s policies and guidelines
•Stakeholder management skills: ability to set and manage expectations and to effectively deal with/mitigate potential conflict
•Strong Interpersonal skills and influencing ability; ability to impact and influence customer and stakeholders
•Strong People Management and Leadership skills to coach, develop and manage performance of team
•Willingness to be accountable: Ability to take accountability for results and demonstrate ownership
•Designing and Deployment of efficient and reliable security policy/system for an enterprise network.
•Responsible in conducting IT awareness programs, Innovative and implementing new process.
•IT Costing/Budgeting.
ESP International
2017 -
IT manager
•Assist the IT members in organizing, planning and implementing strategy
•Coordination and new implementation in IT operations
•Ensure schedules and objectives are met to end users / clients
•Monitor and prevent threats / attacks on the network via Antivirus Server / Firewall device
•Communicate with end users and evaluate their needs and specifications for new implementation of any security products on the network
•Create reports, analyze and interpret data with respect to threats / high usage traffic / TCP/IP packet analyze / Spyware reports to higher officials
•Training will be conducted to the IT team on a weekly basis
•Secure adherence to company’s policies and guidelines
•Stakeholder management skills: ability to set and manage expectations and to effectively deal with/mitigate potential conflict
•Strong Interpersonal skills and influencing ability; ability to impact and influence customer and stakeholders
•Strong People Management and Leadership skills to coach, develop and manage performance of team
•Willingness to be absolutely accountable: Ability to take accountability for results and demonstrate ownership
•Designing and Deployment of efficient and reliable security policy/system for an enterprise network.
•Responsible in conducting IT awareness programs, Innovative and implementing new process.
•IT Costing/Budgeting.
Other Info
Skills
Analytical and Critical thinking, Goal Oriented,
Scalable Management, Team Building, Finical
forecast and Reporting, Fact base decision
making, Network management systems and
technology, ITIL methodologies, Risk
management, Project Management, Compliance
Languages
English, Tamil
Interest
VOLUNTEERING IN COMMUNITY CLUBS,
ENVIRONMENT, CHILD EDUCATION, HEALTH AND
FITNESS
www.linkedin.com/in/deepaksam020
Contact this candidate