SALES ASSOCIATE

*

CAREER OBJECTIVE

Seeking a challenging career where I can utilize my sales & retail knowledge, and my experiences that could significantly contribute to the growth of the organization with hard work and dedication. WORK EXPERIENCE SUMMARY

LIWA Trading Enterprises – Abu Dhabi - UAE

Assistant Store in Charge / Sales

Associate

2009 – July 2020

Merrell, Footwork International - Philippines

Sales Associate

2005 – 2009

LG Company - Philippines

Product Specialist

2004

SM Malls – Manila Philippines Sales Representative 2003 - 2004 DUTIES AND RESPONSIBILITES:

Greets customers including answering phones and directing customer inquiries to appropriate party.

Handles cash transactions between customer and retail store.

Answers routine billing questions/issues from customers.

Receives and processes all payments according to standard procedures.

Scan products, operate scanning equipment and fix scanning issues.

Processes credit and debit cards, helping customers use processing equipment.

Counts money back to customer in an accurate and concise manner.

Assists in the opening and closing of a retail location which includes and but not limited to cash handling and deposits.

Examine products being purchased for damages and price accuracy.

Coordinate with retail staff for product inquiries and price checks.

Process receipts and in store coupons for customers. Afhil M. Trinidad

Tourist Club Area, Abu Dhabi UAE

Mobile No.: 058-******* / 056-*******

Email Address: *************@*****.***

2

Resolve escalated issues with angry customers.

Train and sometimes supervise new cashiers or retail workers.

Assists in the maintenance of store front and retail displays.

Help stock shelves in proximity of the cash register.

Count the cash in the drawer at the end of the day ensuring cash equals receipts.

Upselling and Cross selling product knowledge

arrange and display merchandise· take stock inventory

keep merchandise area tidy

Ensures that the guidelines relating to handling returns and exchange are consistently adhered to

Keep records of the inventory of products which include (for repairs as well as repair of stock items) for the purpose of ensuring stock credibility

Monitoring the delivery and ensure that all the products and accessories required for a customer delivery are included

Providing support to the sales team

Keeps track and has knowledge of 'new arrivals' and 'best sellers' and is aware of competing products and keeps knowledge of current promotions & events within the store and the respective section.

Informs customers of active sales promotion going on within the store

Awareness of fast and slow moving products and communicates out of stock / overstock situations to Section Team Leader/Store Supervisor

Checks stock levels prior to promotion and discusses any problems with the Section Team leader

Answer customers' questions about products, prices, availability, product uses, and credit terms.

Recommend products to customers, based on customers' needs and interests.

Helps customer make selections by building customer confidence; offering suggestions and opinions.

Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

Marketing for demonstrations and pre-sales activities.

Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. SKILLS

Excellent communication and interpersonal skills

Professional appearance

Computer literate

Polite and customer oriented

Sense of responsibility

Highly organized and efficient in time management

Negotiation abilities

3

Persuasive

Positive attitude and enthusiastic

Self-motivated and dynamic

Quick learner

Open-minded and problem solver

Ability to analyze and understand the market and detect client's needs EDUCATION

Diploma – Claro M. Recto – Manila Philippines

PERSONAL INFORMATION

Birth date : July 20, 1983

Age : 37 years old

Height : 5”9’

Nationality : Filipino

Gender : Male

Religion : Roman Catholic

Visa Status : Cancelled Visa

REFERENCES

Available upon request.

Contact this candidate