CURRICULUM VITAE OF LESETJA PATRICIA TEFFO
Email: ********@*****.***
Cell: 071-***-****
Application Summary
I’m a hardworking, energetic, responsible and adaptable person who is willing to learn and work with the diverse team/culture in order to attain necessary skills and objectives of an organisation.
Innovative thinker with a proactive attitude and use initiative to get the job done.
I have a good communication/customer service, good telephone equity and computer literate also knowledge on ERP System Xact and Google Chrome.
I’m complemented with NQF4 Certificate in Management and graduated for a Diploma in Business Administration with (HET) Higher Education and Training at PC Training & Business College (Pretoria branch) which is currently called Richfield.
Also achieved certificate in Microsoft Office Excel 2010 level1 and 2 with Foster Melliar learning solution
Personal Information
Surname : Teffo
Full Names : Lesetja Patricia
Date of birth : 10 September 1987
ID Number : 870**********
Gender : Female
Marital Status : Single
Language : English, Sepedi & Zulu
Residential Address : 1069 Zone 8
Seshego
Polokwane
0742
Postal Address : PO Box 186
Ga-Maraba
Kalkspruit
0705
Cell : 071-***-****
E mail : ********@*****.***
CURRICULUM VITAE OF LESETJA PATRICIA TEFFO
Academic Background
Special Training: FET (Further Education and Training) Name of institution : FET PC Training and Business College Course Name : NQF4 Certificate in Management
Duration : 1 year
Year of Completion : 2009
Course Subjects : Business Administration, Communication skills, End- User computing, Mathematical literacy, Management, Labour Relation, Organizational Behaviour &
Organizational Ethics and HIV/Aids
Tertiary Background:
Name of College : HET (Higher Education and Training) PC Training and Business College.
Institution : Struben Campus (Pretoria)
Year of learning : 2010 to 2012
Course Name : Diploma in Business administration specializing in Marketing management.
Duration : 2years
Module Passed : 1
st
year
-Accounting, Business Communication, Economics
Business management, End-User computing,
Life skills, Foundation Program, Public Relation and Marketing management
2
nd
year
-Business Law, Business management
- Business Statistics, Public Relation
- Elective Industrial Psychology
- Marketing management, Total Quality Management
Year of Completion : 2013
Also achieved Certificate in Microsoft office Excel level1 and 2 Institution: Foster Melliar learning solution
Year 2015
Duration 3months (July –September 2015)
Course Certificate in Microsoft Office Excel level 1 and 2 Work Experience
CURRICULUM VITAE OF LESETJA PATRICIA TEFFO
PREVIOUS EMPLOYER
Employer PC Training & Business College
Position In-service Trainee (PA Administrator)
Duration 3 Months (Feb-April 2013)
Responsibility -Attending clients enquiries concerning service of PC Training & Business
- Calling & answering of telephone in order to assist callers to their needs Dealing with applications, issuing & filling of applications
-Data capturing on system
-Typing, Faxing, Scanning & emailing documents.
- Issuing results & certificate of students and daily register Reason for leaving Contract expired
Current Employer:
Employer ARB Electrical Wholesalers
Position Cable Administrator in (Cable Sales Department) Duration 2 years and 6months (24 July 2013-2015)
Responsibility -Typing quotation on Microsoft word & Excel, also on ERP system XACT and send to customers via email outlook and Google Chrome.
- Liaising with clients, sales reps & sales people regarding customers RFQ and Quotation.
- Knowledge of telephone/switchboard.
- Answering telephones and take messages of overflow calls to relevant department.
- Maintaining electronic and hard copy filling system.
- General admin duties
Reason for leaving Growth & Promotion
Employer ARB Electrical Wholesalers
Position Cable Account Admin (in Procurement Department) Duration 5years to current
Responsibility - Liaising with receiving department at all branches countrywide before stock is offloaded from transporter vehicles.
- Checking all supplier delivery notes against valid purchase orders countrywide before stock is received into the system- verifying item, quantity & updating purchase order prices on the system according to supplier contract pricing.
- Calculating cost price adjustment (CPA) on items ordered based on a specific month metals.
- Resolving all related account queries with cable suppliers for all branches countrywide and liaising with accounts department accordingly.
- Logging credit requests with suppliers/factories for incorrect CURRICULUM VITAE OF LESETJA PATRICIA TEFFO
pricing. Processing GRV’s for short supplied stock received. Processing GRV’s for incorrect stock received. Logging customer complaints with suppliers/ factories for complaints received from customer for all cable sales departments countrywide.
- Processing GRN of stock ordered by procurement department on the system when necessary.
- Maintain specified spread sheets for all accounts query categories as per above and continuous liaising with suppliers/factories until resolving and necessary credit received where applicable Processing salvage documentation on ERP system(Goods Returned Vouchers & Good Returned Notes for all branches countrywide, receiving & shipping internal branch transfers of stock to relevant location.)
- Buying and distributing cable ticket ribbons and labels for all branches requirements from various suppliers.
- Maintain electronic and hard copy filling system.
- Maintain a delivery schedule for all stock received from cable suppliers/factories on a daily basis.
- Email,scan,copy,fax and all related office admin duties. Reason for leaving Contract terminated due to covid19
.
Skills and Competence
- Customer Satisfaction
- Good communication skill verbally & writing
- Switchboard/telephone skills
- Computer literate, Google Chrome and knowledge to ERP System Xact
- Attention to detail
- Problem solving
- Time management
- Ability to work under pressure
- Ability to work with people from different background
- Adaptable to what benefit the company/an organisation
- Knowledge on the operation of office machinery Photocopy, printers, scanners Reference
Contact person : Yolandi Nieuwenhuis
Position : Senior Cable Account Admin
(ARB Electrical Wholesaler)
Tel : 011-***-****
Cell : 073-***-****
Email : ********@***.**.**
CURRICULUM VITAE OF LESETJA PATRICIA TEFFO
Contact person : Samantha de Beer
Position : Cable Sales Manager (ARB Electrical Wholesaler) Tel : 011-***-****
Cell : 082-***-****
Email : *********@***.**.**
Contact person : Never Jim
Position : Branch Manager (ARB Electrical Wholesaler) Tel : 011-***-****
Cell : 082*******
Email : ******@***.**.**